A most esoteric app
As a novice user of a new ASHP, this app seems to purposely make it difficult to find out anything useful. I’m used to the, kind of, ok Hive app with my old gas boiler but this new app gives me no useful information without me reading a manual. Okay, so I can check my system pressure, but I can’t check historical temperature values. I’m not even sure that I can tell if the heat pump is actually running, when it started running and what a forecast of energy consumption might be. The ambiguous glowing display might mean that it’s running; who knows? Needs a big UI upgrade and simplification. A bit of text might help. I’m likely being over critical, but having to consider integrating it into home assistant just to find out how it’s working seems a bit much.
Show more
Update
Been using the app as a heating and hot water controller very successfully for quite a while now. When it’s working, it’s very good. Have just, however, had a fairly catastrophic issue in the shape of a new broadband provider and router. Resetting the system and reconnecting, I have just been advised by Vaillant tech support, is (with my set up) an engineer call out. OUCH!!!
Show more
ASHP
Absolutely love
My Vaillant ASHP and the associated app.
My Vaillant ASHP and the associated app.
Really good
Works a treat
Update
Been using the App for a while now so very quick update. Remains very good if not the slickest UI. I have a request: The heating and hot water setting temperatures are periodically replaced by leaf icons in the app display. Presumably some sort it algorithmic pat on the back? This is incredibly annoying. I don’t want to know what a leaf looks like; I want to know the temperature settings! Please can you remove this piece of over-design. Thank you.
Show more
Good when it’s working
Good when it’s working but it keeps dropping out from the router and router is only 10 meters away
No support for Google Home?
Very disappointed that there is no support for integration with Google Home
Mrs
I absolutely would recommend having one.
It takes a few weeks to get use to, but so worth it.
My bills are low now.
Great with solar panels even cheaper, which is a massive bonus.
It takes a few weeks to get use to, but so worth it.
My bills are low now.
Great with solar panels even cheaper, which is a massive bonus.
Vaillant
Get system and good app.
Easy to use
Great app for controlling HeatPump at home or importantly when away. Would like to see some sub pages with more data and trends like system pressure, freezing protection active etc for those of us geeks 😉
Constant network error
Never seems to connect always saying network error on WiFi and mobile data
Backwards moves
I see despite the company “investigating” the below - nothing has been done to bring this option back.
I am wasting money and energy because a really useful feature was ripped out of the app for no reason whatsoever!
—-
Overall - excellent app and controls
BUT removing the option to set the heating for a set period of time under manual settings in the app is really silly (timer function)
It means I end up using more gas - wasting money and energy!
What a ridiculous thing to do.
Bring that option back!
I am wasting money and energy because a really useful feature was ripped out of the app for no reason whatsoever!
—-
Overall - excellent app and controls
BUT removing the option to set the heating for a set period of time under manual settings in the app is really silly (timer function)
It means I end up using more gas - wasting money and energy!
What a ridiculous thing to do.
Bring that option back!
Show more
No innovation for gas boiler control
App has stagnated for gas boiler users. Too much focus on its integration for heat pump users.
A disappointed gas boiler user.
A disappointed gas boiler user.
So far so good
We have had shop, solar and batteries for 9 months. The house is just as comfortable as it was with oil heating. So far apart from 3 months over winter we break even or are in credit. After 12 months we will have a much better idea of costs.
Ability to save Weekly Planner
Fabulous app, and whole system. To make it even better I would like to be able to save my Weekly Planner settings (preferably multiple versions) so that I can seamlessly switch between profiles I create.
The whole Vaillant system down
The app uses the MyVaillant part of the website to enable login. Both down this morning. 504 Timeout on the web, consequently the app can’t log in. No control over my local heating system without the app. Where’s the backup? This is not good.
Könnte noch mehr Möglichkeiten bieten.
Grundsätzlich bin ich nicht abgeneigt, was die App angeht. Ich nutze diese regelmäßig. Manch eine Funktion bzw. das nicht vorhandensein erschließt sich mir jedoch nicht. Beispiel. Warum kann ich über die App nicht den Flüsterbetrieb regeln? Dies lässt sich nur über SensoComfort an der Anlage regeln und dann nur über Zeitfenster. Ich würde mir wünschen, dass dies über die App und zwar mit Temperaturauswahl möglich ist. Also zb. <5°AT, Flüsterbetrieb aus. Warum kann ich das aktuelle Energieintegral nicht anzeigen lassen? Zusätzlich würde ich mir mehr Einstellmöglichkeiten wünschen. Zb. anpassen des Energieintegrals und hier mehr als die maximalen -100°. Was ich damit sagen will. Allgemein mehr Einstellungsmöglichkeiten wären gut. Sozusagen einen einfachen und einen fortgeschrittenen Modus für Leute, die sich mehr mit ihrer Anlage beschäftigen wollen. Zusätzlich gibt es den Fehler, dass ich im Wochenplaner nicht 24:00 als Zeit auswählen kann. Hier muss ich entweder einen Tag kopieren, an dem ich das 24:00 Fenster nicht entfernt habe oder über SensoComfort gehen. Nervig. Will ich die Warmwassertemperatur über die +- Taste anpassen, so funktioniert dies teilweise nicht. Die App hat doch noch einige Fehler eingebaut. App bzw. die Steuerung im allgemeinen könnte intelligenter agieren. Habe ich zb. über Wochenplaner ein Zeitfenster für die WW-Bereitung programmiert( zb. -18:00) und kurz vor 18:00 kommt die Warmwasseranforderung auf Grund von Unterschreitung der Temperatur, warum läuft die Aufheizung dann nicht bis zum Ende durch sondern schaltet hart ab? Genau so beim Heizbetrieb. Eine Auswahl, ob der Wochenplaner dann den Aus Befehl gibt und sofort abschaltet oder der Vorgang erst abgeschlossen wird ( Abbau Integral oder aufwärmen WW) kann doch nicht so schwer sein.
Show more
Response from developer
Hallo E.TREMBLAY, vielen Dank für Ihr ausführliches Feedback. Wir werden dieses selbstverständlich mitnehmen und die myVaillant App laufend weiterentwickeln. Viele Grüße, Ihr Vaillant Team
Will not connect
I’ve been trying for over an hour and the app will not connect to the device. Its blue light is flashing.
Poor service
My app does not give me the warning hot water legionella message. I reported this issue at the beginning of January this year. Despite reporting the issue more than once via the app nothing appears to be happening! I have via the app enquired several times as to how this issue is progressing only to be told it’s been escalated to the next level.
Show more
Heat pump Control
Just had Heat Pump fitted find the data provided by this app is very comprehensive and shows real time power consumption and output levels very impressed so far