myVW User Reviews

myVW
myVW
Volkswagen of America Inc.

Customer Experience

Positive experience28.0% of reviews
Neutral10.8% of reviews
Negative experience61.1% of reviews

~ Based on 157 written reviews from the US App Store.

Is myVW Safe?

myVW appears safe based on user ratings. AppsHunter Safety Score for myVW is 91/100.

This assessment is based on 52,410 user ratings, with an App Store average of 4.6/5.

Is myVW Legit?

myVW appears to be a legitimate app. AppsHunter Legitimacy Score for myVW is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Convenient, when it works.

So many times it just stops connecting to my vehicle and doesn’t update my vehicle location or allow me to do any functions. It often goes out for days. Apparently they’re going to charge customers to use the app in the future. Imagine paying a lot of money for a vehicle and then having to pay for the app? How ridiculous.
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Remote Start

It is unacceptable for the remote start application not functioning for 18 days every single month. I never would have bought this vehicle if I knew the app would go down for 18 days every single month. It gets cold here and every day you’re hoping the remote start would work. It usually doesn’t. VW has to fix this now or install an aftermarket system at no cost. Very disappointed.
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Horrible!

Horrible software. Full of bugs all the time with VW softwares.

Hardly Works

This app hardly ever works! I am literally looking at my car through the window and it won’t start! Not happy at all!

ID4 App Works Great for me!

Very happy with the app since we got to Vehicle works well, does everything I needed to do

WORST APP EVER

THIS IS THE WORST APP EVER AND ALSO THE WORSH CUSTOMER SERVICE…. IT DOESNT WORK AT ALL…

Démarreur à distance

Fonctionne très mal le pire jamais eu

Trash

way better apps and services out there that are lifetime, unlimited, have apple shortcuts, and an easy ui. You have to press doors then unlock then it takes 10 seconds. Not impressed with this.

Great Option!

So nice to have an extra option to open my doors or lock my doors when I’m on the go!

Awful app.

This is one of the worst apps i have ever used. Since December of last year the app has not worked longer than 5 days for me and than doesnt work for 2 weeks. Once my subscription is done this upcoming fall i will not be renewing my subscription unless somebody actually helps me solve the problem and not tell me its my cell phone provider as I have had the same provider the whole time I have owned the car, and the app worked perfectly fjne for 2 years
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Could be better

Alot of update to comes!

Bad app discourages VW ownership

Constantly fails tasks, response time is very slow. Doenst support FaceID so you have to go find your password because it also Doesnt support passkey. And then it Needs a pin to start??? Just ridiculous, Face ID > Password > Pin is ridiculous for something that should be one touch.

The BMW app is so much easier to use because it supports widgets; slide to widget screen, tap start or unlock, so easy!

This VW app is annoying enough to use that Im considering not getting another VW

Digital manual also hasnt worked in 3 months.
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Love it. Works well.

Amazing since last upgrade

Terrible

This app never has the currant location correct. It will show where the car was 1 hour ago - 2 hours ago. Very inaccurate and frustrating. Also it continually makes me sign in with email and password even after I have my Face ID set up. It’s been like this for months. I don’t recommend unless they get these figured out.
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App is junk

Why is it all I hear is it the provider. 6 months and running. Do something about it.

Awful app and the car isn’t far behind

This vw app is terrible. Having to log in every time is so annoying. Also the app hardly ever works so I don’t even bother with it.

Ajout de cartes crédit

L’application pour le Québec fonctionne mal. Elle n’est même pas capable d’accepter une carte de crédit pour le paiement des accès à distance. Elle inscrit toujours Erreur

Terri el App

App rarely works, always logging out and can’t use any functions.

Tiguan 2024

If the car was good as the app I will be the most happy guy, since I get it, I went and I still going to the dealership to replace something. Screen, turbo valve, belt, windshield popped every time without any issue…
Windows went down sometime on one click and sometimes several ones…

App review

Getting better but still has a long way to go in order to catch up to where Tesla’s App is today. Delay time and inability to get up to date real time charging info on the App is disappointing. Again, many other features including real time tracking of moving vehicle location falls short of where Tesla has taken their App years ago. I do hope you continue to improve, including camping setting in the near future. Love the vehicle but I hope improvements in some App features, cabin comfort settings and most importantly the availability of spare parts to support these vehicles in Canada must start improving. I’ve now had 2 issues since purchase and I need to first bring vehicle in for assessment/diagnostic, then wait months for parts to arrive, then schedule a 2nd visit to have the repair carried out. Not an efficient use of both our times. Again, very happy with the BUZZ but please help improve on the issues noted. Thanks. Rob Meath
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