myVW User Reviews

myVW
myVW
Volkswagen of America Inc.

Customer Experience

Positive experience26.1% of reviews
Neutral12.8% of reviews
Negative experience61.2% of reviews

~ Based on 188 written reviews from the US App Store.

Is myVW Safe?

myVW appears safe based on user ratings. AppsHunter Safety Score for myVW is 91/100.

This assessment is based on 52,410 user ratings, with an App Store average of 4.6/5.

Is myVW Legit?

myVW appears to be a legitimate app. AppsHunter Legitimacy Score for myVW is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Missing features

Missing ability to lock and unlock the car.
Can’t leave the environmental controls (AC or heating) on overnight while camping (it turns off after 30
Min).
Sometimes the App doesn’t work correctly to set the battery settings, and requires going down in person.

Sync

Data not synchronizing properly with id4

Always in French

Why is this always in French? How can I change it to English? My device language is already in English but app still in French

Basic

The ID Buzz Monitor app offered way more information and features, which means they are available, VW is just choosing not to expose them to us. This app is basic and an embarrassment to VW engineers. Love the Buzz but this app and related functions are an absolute joke.

Better but not perfect

Get better Since spring of 2026. But still not perfect and wish more functions

VW App

Minimal functionality given what has been available for 10 years.

Awful.

Quite simply does not work and hasn’t worked for months and months.

Worng colour displayed

For a Couple weeks my car in the app gets displayed in wrong color. Not a big deal but supposed to be in monument blue but it’s indetified now as a black Gli :) not sure why.

Navigation

Map is working very slow I can’t tracking my car I mean the GPS is not showing up well most of the time is wrong

App Review

1 Star as the App rarely works.

Useless App

Not only is it always logging me out, but also forgetting my username. 😡

Poor Roger’s coverage in NL

We cannot use the VW app for controlling our SUV remotely due to poor Rogers coverage in our area and NL in general. VW Canada don’t allow the vehicle to connect through Bell network, which is what my Toyota pickup uses, and it works great in all NL. Recommendation for VW Canada, allow the customer to pick their preferred cellular provider, due to lack of network coverage outside urban areas.
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👎 Horrible app

👎 Whomever developed this app, has no interest in either UX or efficiency. Completely useless.

Works decent

Sometimes app freezes and locks up with no access to functionality options. No matter how many times you close and reopen the app it won’t work for hrs or days. Other than that it’s good

Remote access

Love that I can lock my doors remotely and turn on the AC. Really wish I could adjust charging limit remotely too, eg. from 80% to 100%.

Junk App

Doesn’t work, car connected but none or the features are work

Terrible App

Works 10% of the time. Remote start never works.

Basic

Application très de base nous devrions être capable de barrer l'auto à distance au minimum.

MyVW review

It’s kind of basic compared to other brands but works ! Simple

Brutal app

Almost every time I go to use this app I have to re-sign in. Then sometimes not all of the options of the app (door locks for example) will come up and I have to restart. Not great when you’re running from one meeting to another and want to lock your doors and be walking into work at the same time