myVW User Reviews

myVW
myVW
Volkswagen of America Inc.

Customer Experience

Positive experience26.4% of reviews
Neutral10.6% of reviews
Negative experience63.0% of reviews

~ Based on 216 written reviews from the US App Store.

Is myVW Safe?

myVW appears safe based on user ratings. AppsHunter Safety Score for myVW is 91/100.

This assessment is based on 52,410 user ratings, with an App Store average of 4.6/5.

Is myVW Legit?

myVW appears to be a legitimate app. AppsHunter Legitimacy Score for myVW is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

⭐️

The app keeps logging me out of my account. It happens constantly and makes the app very frustrating to use.

Net amélioration

Working progress

Izaya’s 5 star review

Car is fun app is good car go pop pop make me happy 😋

Vw

It hardly ever work had my car 18 months and the app has worked for like 8 months out of the whole time like I don’t pay for it because I would not be a happy customer

Competitors have more functionality

First time VW driver. Would have expected the ability to set climate control, heated seats, and heated steering wheel. 🤦🏽‍♂️

been failing a lot lately

If youre going to force the updated agreement on us, MAKE IT CLICKABLE.

Has not been letting me know my doors were unlocked. I randomly checked after 40 mins of being home and doors unlocked.

2nd time. - No notification that my sunroof was open all night.

3rd time - doors open all night. no notifications

4th time - 939 pm last night was updated but NO NOTIFICATION THAT MY CAR WAS UNLOCKED. Fire whoever is in charge of this app.
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Unlocked doors

App is helpful when working but rarely works and send notifications that doors are open or unlocked when they aren’t. Often throws up error when trying to lock from app. Good idea in theory but poorly executed and frustrating at times to use.

App

Always have to log in to app

Bugs all the time

It’s like this app was created in 1990 and never updated

Weird

The app is blocked by a button that hides the terms of service acceptance, i can’t continue without it. So it’s useless.

Difficile à utiliser

Ne fonctionne pas régulièrement, on doit souvent soumettre la même demande plusieurs fois et le pourcentage de la batterie devrait être sur la même page que la gestion des heures de recharge

Impossible de passer en français/iOS 26

Comment fait-on pour régler l’application en français ??? Je ne l’ai qu’en anglais et je ne trouve aucun réglage dans l’application.

Je n’aime pas voir un autre véhicule sur la page d’accueil. J’ai une iD.4 électrique : ça n’a rien à voir avec le reste de votre gamme à essence. C’est très mal pensé.

De plus, l’iOS évolue à la version 26 prochainement : je ne pourrai plus l’utiliser, car mon téléphone ne fonctionnera pas dans cette version. C’est assez médiocre !
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Ford App is better

Very Glitchy software

Bug introduced

Recent upgrade is blocking the login page. the checkbox to accept new privacy policy conditions is not responsive cannot be selected. Therefore, it’s impossible to login. I contacted customer care and was redirected to a different department and I need to chase down for a solution. I’m done with it.
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They really need to figure this out

I admit, I love the ride of my ID4, it drives like a classic Volkswagen as you would expect, but they really need to step up the software technology game on these cars. I’ve had multiple issues with the app, disconnecting, unable to remove the charger, challenges with charging rates, and don’t get me started on the lack of infrastructure supporting these vehicles from a supercharging standpoint. I appreciate I am bias as I also have another unnamed EV car that is highly supported, and technology driven, but the difference is vast. I’ve had to take my car back to VW to address concerns related to software, I’ve never even had a blip on my other car “knock on wood” and I’ve had it twice as long. This is in no way of reflection on the staff that I worked with and the sales team that I worked with who were all exceptional in my opinion, but not totally brought up to speed on these cars either which I squarely lay on Volkswagen as a corporation and not the dealership in anyway.
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J’adore mon ID 4 2021

Après une location de quatre ans, j’ai tellement aimé cette auto que j’ai décidé de l’acheter! Merci VW d’être là pour faire la différence pour nous!

Feature request

ID Buzz

Not impressed at all

First VW owner, not impressed at all with the app. Remote started the car in the morning then drove to train station and parked and took the train to get to work but the VW app’s live updates on iPhone keep showing me engine is ON. Coming from Tesla that has a flawless mobile app, why can’t VW get the basics right (car has Internet connection where it’s parked so what’s the issue)? I took the train back to where I parked it just to find out it’s a bug in the app and that the engine was indeed OFF, now taking the next train to go back to work. Uninstalling the app if all you get is false notifications.
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Barely functional. Constant annoyance

Seems every time I launch this app, I have to log in. Furthermore, they’re constantly updating and demanding you do some dance to accept their new policies. Go to hell VW. Your app is making me regret purchasing the car. Your useless lawyers are ruining your company.

been failing a lot lately

If youre going to force the updated agreement on us, MAKE IT CLICKABLE.

Has not been letting me know my doors were unlocked. I randomly checked after 40 mins of being home and doors unlocked.

2nd time. - No notification that my sunroof was open all night.

3rd time - doors open all night. no notifications
Show more