Almost Inoperable. Too many bad things to say.
Terrible interface. Terrible menus. Drops connectivity constantly. Have to delete app and redownload regularly. Could not be worse.
Even worse than the WAC app
After hours of converting our Ventrix system from the WAC app to MyWAC, the app doesn’t control any of the fixtures and you can’t great groups. Query Group ID failed. You can’t remove old or offline fixtures. It blends all the fixtures together in one list and not by room so you have to rename the fixtures with the room name tag if you want to try and create a room group. But the room
Group won’t save anyway.
Group won’t save anyway.
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Sucks
My landscaper stuck me with this program. The app seriously sucks. You can’t program much. Nothing is automated. What is. The point?! I have to do everything manually. Not worth the money and am disappointed I am stuck with this product for the foreseeable future.
Lousy and pathetic
I’ve had this since September. It took a good month to get everything to work correctly. Needed to replace the transformer as the first one wouldn’t connect to the network. Worked fine and a was even able to program colors for Christmas. Unfortunately now none of the programs function properly. The lights come on as scheduled but the colors a a mix of my standard and Christmas. Attempts to fix programming have been futile The app takes forever to load and “save” changes results in a frozen app. Do not buy this product. I wanted Phillips hue but the installer didn’t offer as an option. This product was a waste of money. Hopefully the wiring can be salvaged because I will need to eventually change and don’t want to have to rip up the yard to do it
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Junk
Does not work
App
The lights have great quality and the color is fantastic! 5*
The MyWAC App is a Negative 1 not a 1. Whoever is in charge of QA and Development needs to be held accountable. How could you permit this thing to be released to customers. If this continues, I’m afraid the company will no longer exists
The MyWAC App is a Negative 1 not a 1. Whoever is in charge of QA and Development needs to be held accountable. How could you permit this thing to be released to customers. If this continues, I’m afraid the company will no longer exists
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App
The lights have great quality and the color is fantastic! 5*
The MyWAC App is a Negative 1 not a 1. Whoever is in charge of QA and Development needs to be held accountable. How could you permit this thing to be released to customers. If this continues, I’m afraid the company will no longer exists
The MyWAC App is a Negative 1 not a 1. Whoever is in charge of QA and Development needs to be held accountable. How could you permit this thing to be released to customers. If this continues, I’m afraid the company will no longer exists
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Agree with JSBull
Invested $$$ and countless hours of my time and with tech support trying to make this app work. Response time is terrible, automations and schedules do not save, adjustments to either don’t save, and continuing to struggle with simple functions. Why can’t you make an app that is somewhat intuitive and functions as it should? It is embarrassing
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Needs a ton of improvement
The app is really bad. Buggy ... counter intuitive. Impossible to program!!
Embarrassment to WAC
Any company that puts out an app this awful doesn't have any pride in the quality of their product. It barely worked at first, and has stopped working completely now. It takes about 1 minutes to start up, showing a blank black screen the entire time. Schedules can't be edited or created. Any step takes minutes to complete, then nothing actually changes. I'm stuck with things the way I set them up the week I installed the lights, as the app stopped working after that. If you haven't bought WAC lights yet, don't.
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Awful app
For such a great product, can you get someone to develop an actual user-friendly app that can control it? I have Hubspace ceiling lights that are sooo much easier to control than what you guys have going on here. Please adopt what they do. My set-up is 30 lights and two transformers. Certainly not complicated but this app makes it unfun.
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Pathetic
For the cost of lights this is the most frustrating app. Nothing works. Takes forever to load if it even loads. Can’t change and save any new automations. So basically stuck with one option. App is up to date so that clearly doesn’t matter. What a joke.
Horrible
Worst and most buggy app I have ever tried to use.
Horrible App!
The lights and transformers are very good products but my gosh the app is the worst thing I’ve used in a long time. Takes forever to load in, you can’t delete automation or groups without it failing every time or just sits and spins with nothing happening. This needs an overhaul immediately or the system will be getting removed very quickly. Pretty difficult when you have an expensive system that you can’t even operate. Very disappointing..
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Daylight savings
I have three colorscape transformers and about 30 lights. Ever since the time change my sun up/down automation has stopped working. The lights come on several hours before sundown and turn off hours before sunup. Prior to daylight savings time it was working fine. I am also having a problem with my transformers. They will not connect to the cloud.
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Needs a lot of work
App is always crashing and settings are always resetting. Can’t even get in right now to change my schedule.
Well worth it
5 stars, I definitely recommend to anyone that likes different colors. Especially around holidays.
What’s going on?
So I had the app and was able to control my lights. Now suddenly the app doesn’t work. Everything is blank. Did the update and I can’t work anything
Response from developer
Hi, can you please update to the latest app version? We have fixed the location sharing request handler bug. We're sorry for the inconvenience.
Update broke app
The location sharing feature update means I get a black screen of death when I try to use the app. Says I need to contact customer support to ensure API is updated. Useless at the moment, it’s the weekend. Come on WAC, do better!!!
Response from developer
Hi, can you please update to the latest app version? We have fixed the location sharing request handler bug. We're sorry for the inconvenience. If the bug still persists, do let us know too.
Awful app
For such a great product, can you get someone to develop an actual user-friendly app that can control it? My set-up is 30 lights and two transformers. Certainly not complicated but this app makes it unfun.
