Fantastic upgrade compared to previous platform and vendor
I am president of the Cheval West HOA, a community with 775 homes. This has been a great update to our access control/monitoring platform. The data and analytics we receive have allowed us to make several decisions on security staffing and equipment, which will result in more than $100,000 in savings for the association.
From a personal perspective I have found MyWatchtower to be intuitive and very easy to use. I like being able to send guests a QR code to enter the community, we have also just made the geofencing option available to community residents. Adoption by residents has been very quick.
If you’re a community with gated/controlled access,you need MyWatchtower.
From a personal perspective I have found MyWatchtower to be intuitive and very easy to use. I like being able to send guests a QR code to enter the community, we have also just made the geofencing option available to community residents. Adoption by residents has been very quick.
If you’re a community with gated/controlled access,you need MyWatchtower.
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CPCheval West HOA President
Updates
Seems with updates items already saved get dropped like Amazon and FedEx
U5Updates 58
Response from developer
Hi, thanks for the feedback, and sorry for the trouble. Your saved vendors are stored securely on our servers, not on your phone, so app updates won’t delete them. If Amazon or FedEx disappeared, they may have been saved as temporary vendors. Temporary vendors are removed automatically when they expire. To keep them, add them again as permanent vendors. If you contact us at support@jekasoftware.com, we’ll look into it for you.
New updates look great
The updates in this new release really improved the look and navigation. We love the new Incident Reporting dashboard. Our community has used this tool for well over 100 reports and these improvements help us navigate and export the content. Excellent app and system overall!
CCaptainAdamFL
Easy to use, big improvement
I am so glad my community starting using Watchtower. It’s easy to use and has all the features needed to manage my guests and vendors. I love the new QR code features. My community also enjoys the Reporting feature and ability to view and manage the community cameras all within one platform. Thank you!
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AadamFL
Excellent
I am a Security committee member who helped choose JEKA Software to manage SI Security. They were the best company we interviewed, and their software execution has been exceptional. The security community & board members have received overwhelmingly positive feedback from residents. The watchtower app has been fantastic. Residents love being notified when they have a guest or contractor arriving. SI security has been enhanced. Residents can go on the app and modify guests/venders with ease. Whenever I have contacted JEKA officials, they have always respond quickly. Very pleased!
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SMSymphony Isles security member
