NAD Remote User Reviews

Customer Experience

Positive experience6.7% of reviews
Neutral6.7% of reviews
Negative experience86.7% of reviews

~ Based on 30 written reviews from the US App Store.

Is NAD Remote Safe?

NAD Remote does not appear safe based on available data. AppsHunter Safety Score for NAD Remote is 45/100.

This assessment is based on 52 user ratings, with an App Store average of 1.8/5.

Safety Analysis

15.4% of ratings point to a safe experience
5.8% of ratings suggest some concerns
78.8% of ratings point to a risky experience

~ Based on 52 App Store ratings for NAD Remote.

Is NAD Remote Legit?

NAD Remote is no longer available in the App Store. AppsHunter Legitimacy Score for NAD Remote is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Doesn’t stay connected.

It’s probably time to remove this app from the App Store. It connects to my NAD C 368, but needs to reconnect after every interaction. Slow volume control could easily damage speakers or ears. If you move the slider it takes seconds to reflect and then you might discover you’ve too loud.

No updates in 5+ years

I don’t use this app much. Most of the time I’m using tidal connect but when using the turntable I prefer to use the app over a dedicated remote. Unfortunately it no longer holds a connection under iOS 16.6. It would be nice if they fixed that and enabled software updates over Wi-Fi instead of the very outdated method of preparing a thumb drive on your computer. I will certainly look at other brands app reviews when I replace this amp.
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Garbage

Has anyone got this thing to work even once? I can’t believe any company would put this app in public.

Volume control next to impossible

Using with C368. Volume control is awfully poor. It lags for seconds and very frequently attempting to adjust volume drops the connection. It’s been several years since the release of this amp, which by the way is still in production and in high demand, yet still no fix to the remote app issues. Fix the darned thing already!
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Fairly poor

Overall, remote function doesn’t work very well. Its glitchy and extremely slow. It does not stay connected. Essentially need to reconnect nearly every time I want to adjust anything. When turning on, it will randomly be set to 100% volume. Pretty poor overall...

Does not work

Does not work PERIOD!

Needs to support screen rotation

At present, the app only uses the screen in portrait mode.

Connectivity with Bluetooth is often lost. Seems like the app has to reestablish the connection every time one switches to it, causing a moment when controls aren't active.

I like the NAD integrated amp quite a bit, but I wish they would show this app a little love...
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Useless

Simply doesn’t work. Period. Full stop.

Who knows?

The app will not discover my brand new D3045 amp.

So bad...damaging the brand known for great hardware quality

Releasing this just to have iOS support is stupid. This is a horrible app that should not exist.

Why can’t this app discover my brand new C328 amp?

Why can’t this app discover my brand new C328 amp?

Awful

Flaky, slow, every time I open it it blasts the volume up to 100%, it’s one of the worst apps I've ever seen. A disgrace to offer this garbage to a customer who purchases a 2000 dollar amp. Embarrassing.

Don’t waste your memory

The app doesn’t work at all though I love the t758 amp. Wrote customer support and got non-responsive answer. Wrote second time and got no answer.

A few suggestions

1) need ability to rename and hide sources. With eight available inputs, I really only use maybe three or four. So it would be nice to hide unused sources. And if I have a turntable in optical 1 and chromecast audio in optical 2 and a computer in the USB port and an iPhone connecting through airplay, etc., would like to custom-name the inputs.

2) solve buggy connection issues. More often than not I’ll get the “only one connection at a time” error when I know I’m the only device connected.

3) improve the volume control. Slider is difficult to control on a phone screen. Allow for some kind of incremental 1db volume adjustments.
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Worse than worthless- a time wasting source of frustration

In a fair and just world manufacturers would offer software that functions with their devices. In this case if NAD paid someone to develop this software then NAD got taken advantage of. The major issues are the constant appearance of error messages that the device can not connect to a network. Occasionally a connection can be established and then it is unstable and is lost. The hit and miss cycle of attempting to connect begins a new and suddenly 30 minutes has come and gone without a connection.

We run Verizon Fios at high speed and have no trouble connecting any other devices nor with stability. The NAD D7050 works well on an Ethernet connection. The only time there are any problems is when using this software. Life is too valuable to waste time on non functional poorly written buggy software released without proper testing or quality control. From my perspective this software indicates a lack of respect for the customer.
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Add bass and treble software control to app for C-338

Sure would be nice to have bass and treble controls for my C-338

Was working, then stopped

I have the app installed on an iPhone 6 and a nexus tablet. It was working perfectly on my tablet, then the next day the tablet could not find my c388, but the iPhone still can. I know it’s not a Bluetooth issue with the tablet because I can still play music through the amp using the tablet. I can no longer control my c388 with tablet, very disappointing. I emailed their support, so hopefully they can help.
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Does not see my device

Does not recognize my device (50.2 streamer). Documentation to troubleshoot vague at best. BluOS app recognizes and controls the device so I guess I will use that. Disappointing that gear this pricey cannot work with their own software.

Very poor connectivity

Airplay doesn’t work with this upgrade neither does Spotify. Company makes upgrades not backwards compatible and documentation is scarce. What is the use if quality hardware is software is poor. I have to hardware directly to laptop to make system work. This is system was meant to wireless

Does not re-connect

Cannot discover D7050 again after being disconnected, unless unplugging power from D7050. Unusable for me.