Napp User Reviews

Customer Experience

Positive experience87.5% of reviews
Neutral0.0% of reviews
Negative experience12.5% of reviews

~ Based on 16 written reviews from the US App Store.

Is Napp Safe?

Napp - On Demand Sitters. appears mostly safe based on user ratings. AppsHunter Safety Score for Napp is 78/100.

This assessment is based on 43 user ratings, with an App Store average of 4.1/5.

Safety Analysis

72.1% of ratings point to a safe experience
7.0% of ratings suggest some concerns
20.9% of ratings point to a risky experience

~ Based on 43 App Store ratings for Napp.

Is Napp Legit?

Napp - On Demand Sitters. appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Napp is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nice work on own time but App needs improvement

Notifications have stopped working on the app. Used to get notifications every time new gig was posted or accepted. Easy to miss things. Could be a messaging system in the app to communicate with families rather than text too. Families often don’t include wanting earlier or later times so cancel when you can’t go with their need for flexibility when never wrote that in gig details.

Cancellation policy for families cancelling last minute or sitter illness is not right either. Don’t want to get kids sick so if suddenly get flu, shouldn’t be charged.

Communication sucks.
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App is designed to scam you

App is specifically designed so that you will accidentally sign up for their $55 registration fee. They strategically place buttons to opt in in places you can easily accidentally click

This is such a shockingly underhanded tactic I can’t imagine how devious the rest of their business is run

Obsessed!

I love Napp!! I make such good money with such amazing families whenever I am available!! And I can’t wait to use it in October when I have my baby because I KNOW the sitters are amazing and well vetted and fun :)

Amazing!

As a parent of young children I’m always looking for trustworthy babysitters for our little nights out. The Napp app is so easy to use and makes the whole process of booking and paying a sitter seamless!

Love!

I love this app!! Claire has been amazing to work with, she was super helpful when I experienced a few problems on the app! I’m a nanny share nanny and this app helped me tremendously when in between share families! I will continue to use the app and looking forward to meeting new families!

Best babysitting app

As a sitter I had little luck with other babysitting apps, but Napp has been beyond amazing and convenient!

The BEST babysitting app!

It’s so easy to find a babysitter in Baltimore. I can’t say enough about how easy it is to find a babysitter. The sitters are friendly, affordable, and reliable.

Life Savers

To say Napp has delivered everything we needed it to is an understatement. We’ve not only connected with multiple sitters on the app, but also with the community it’s offered us. Great sitters, consistent, responsible, affordable, reliable, all tucked into an easy to use app. HIGHLY recommend this download.
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Greatest Babysitting App!

As a sitter, this app has been an absolute game changer for me. It was a lifesaver in some times of financial hardship and self exploration and allowed me to make great money, on my own schedule while meeting tons of amazing families. All parties are highly vetted to ensure the safety of everyone and the founders truly do care about both the sitters and the families. Couldn’t recommend it more!
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Highly recommend!

We’ve been using Napp for two years and it’s been extremely helpful with all of our changing childcare needs! So easy to use - definitely recommend!!

Amazing

Fabulous flexibility. Brilliant concept.

Highly Recommend

This App is a lifesaver for me! I use it every week for my primary childcare needs. It is also very convenient for those few times where I have needed someone very last minute. The on demand functionality of this network is incredible and I recommend to anyone looking for exceptional childcare services.
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Lifesaver!

We LOVE napp! Not only do I use it as a mom with my toddler when we need backup care, date night, a mother’s helper etc but I also use it with my business. The sitters are fantastic and the owners/creators are helpful, proactive and truly care about the families and children they service! Love it. Highly recommend!
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Failure! No notification on the app

I can't trust this app. I checked the app over the weekend and there were no confirmation of the gig. I opened the app on Monday and it wasn't working because it needed to be updated. I updated the app later that day. No notification in the app that the gig I'd requested several days prior had been booked! I was up at 4am and there was nothing!!! Since there was no notification by 7am, I assumed that I was free. See texts after 10am asking where I was!

The app rep took no responsibility and basically threw me under the bus with the client. After searching, I found an email in spam. But why would I be looking in email instead of the app?

Apparently the app doesn't function when there is an update. It doesn't notify you that it needs an update, so you don't know until you open the app. Then, it fails to let you know that you were booked while the app was down. Then the app team blames the user.
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Love the Napp App

It’s so easy to find a sitter in Baltimore. I wish this app existed 5 Year’s ago lol

Awesome!

Such a lifesaver!