NAQEL – Logistics Platform

NAQEL is a logistics platform designed to connect individuals and businesses that need transportation services with suitable truck drivers and logistics service providers. The platform allows users to create transportation requests, choose suitable pricing methods, review driver offers, and follow the operational progress of their shipment. NAQEL also supports drivers by providing access to available transport opportunities, bidding workflows, trip management, and operational tools designed for the Libyan logistics market. Additional services include towing and vehicle recovery, water transportation, roadside assistance, and access to relevant logistics service providers. NAQEL operates as a technical matching platform. Trip payments in Phase 1 are handled directly between the customer and driver and are not processed by NAQEL. Key features: • Full Load and Partial Load shipment requests • Driver bidding • Fixed-price shipment requests • Get a Quote option • Shipment and trip status tracking • Driver availability and location • Driver onboarding and document verification • Driver subscription system • Truck capacity and operational eligibility controls • Towing and vehicle recovery services • Water transportation services • Roadside assistance • Arabic-first user experience • Map-based logistics experience • Support for individuals and businesses