Big Progression Bug!!!
"I love the app and would gladly give it 5 stars or more, in fact I bought the Lifetime Pass! However, there is a major progression bug. I completed all 5 chapters of Momotaro and passed the Word Review-Reading and Recall quizzes with 100% accuracy, but the final Mastery Test remains locked and tells me that prerequisites are missing, even if the chapter reads -completed-.
I also tried different troubleshooting tactics: from repeating all the chapters and quizzes several times, to offloading the app, turning off the phone, and finally deleting and redownloading the app, but unfortunately the problem still stands. I sent an email to the customer support with attached a screenshot to show the problem, but unfortunately, I did not receive any feedback. I was told that writing a somewhat not positive review could be a way to get some attention by the developer, and I really wish I did not have to give a 3 stars review in hope of getting some help. Please, let me know if there is anything else I can do on my part, or better, fix this bug so I can continue learning!"
I also tried different troubleshooting tactics: from repeating all the chapters and quizzes several times, to offloading the app, turning off the phone, and finally deleting and redownloading the app, but unfortunately the problem still stands. I sent an email to the customer support with attached a screenshot to show the problem, but unfortunately, I did not receive any feedback. I was told that writing a somewhat not positive review could be a way to get some attention by the developer, and I really wish I did not have to give a 3 stars review in hope of getting some help. Please, let me know if there is anything else I can do on my part, or better, fix this bug so I can continue learning!"
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