Perfect device sync. A+ features
sooooooo.......
Response from developer
Hi, thanks for letting us know. Could you get in touch with us at hello@gonarrative.app and let us know which model mac you have and which version of macOS you're running please? We're not seeing any matching reports in our crash logs, it would be good to figure out why it's not working for you.
I previously gaze this app 4 stars. Now its zero
Response from developer
Hi, if you get in touch with us we will be able to recover your chapter from any point in time it was saved to the cloud. Also, if you look at the Versions feature (available from the red button on the chapter edit screen), you should have a series of previous versions of the chapter which you can recover straight away. You can get in touch with us either through the in-app chat or via email at hello@gonarrative.app.
No UNDO button
Response from developer
Hi, there is an undo button on the command bar above the soft keyboard if you are typing on screen. If you are using a keyboard then the Apple-Z shortcut should perform an undo action. You can use Apple-Shift-Z to redo, and you should have a fairly long undo history available. Also, for recovering words after you have left the editor, there is a versions section which you can reach from the FAB button on the bottom-right of the screen. A new version should be saved every couple of hundred typed characters or so, and if you make a big change (such as deleting a large amount of text) then a new snapshot should be saved before and after that point.
Used to love this app
Response from developer
Hi, so sorry for this. The 6.1.38 version did have a bug in it which we didn't spot until after it had been published. We've published a new version 6.1.39 on both macos and ios which should fix the issues you've been seeing.
My First Novel with your App
I wrote this review months back and got a writting pause. I got back and now using the paid version. Still in love with it.
Response from developer
Thank you so much for taking the time to share your experience here. It's heartening to hear that you appreciate the app. We strive to understand the needs of all writers, and your kind words do help motivate us to continue refining Narrative. We are delighted to be a part of your creative process. If you ever need us, or if you ever have any more suggestions or feedback, do feel free to reach out.
Be great if helps writing a novel
Randomly deletes parts of your writing
Response from developer
Hi, First of all we're extremely sorry and you have every right to be angry. We've obviously messed up somehow and we'd like to fix it for you if we can. If you do not have your words backed up outside of the app, the first place you could look would be in the versions section for the affected chapter(s). If a chapter is updated during sync a backup of the original words should be saved there. Failing that, if you could get in touch either through the in app chat or via email at hello@gonarrative.app we will see if we have backups online of your chapter(s) before the words went missing. Either way we would really like to get some more info from you on the details of what happened so that we can investigate and stop it from happening to anyone else. Once again, we're very sorry to hear this has happened to you and we look forward to you getting in touch so that we can fix it for you. Mark
My First Novel with your App
I am spending more than 5-6 hours per day in your app and no complains so far. I believe it will soon be a top rated app in its genre.
Loved it but price is high
The subscription price is too much. It could be way better with 0.99$ monthly sub. Consider the pricing and it will fly over the shelf.
No use at all
Keep it awesome. I’m a subscriber by the year
Perfect
Well I used to like it
Response from developer
Hi, we did move the toolbar with the copy functionality in the version 4 update, but you absolutely can still copy and export your work. The copy button is now a a button on the formatting toolbar attached to the soft keyboard with a clipboard icon. You can select the entire chapter by clicking 5 times in a row, (double click selects a word, triple click selects a sentence, four clicks in a row selects a paragraph, and five clicks in a row will select the entire chapter). Then just press the clipboard icon to copy the selected text. You can also export the entire novel in plain text or word format from the main Novels screen, click the three dots to the right of the novel name, click Export from the dropdown menu, and then click whichever export format you prefer. You can of course export your words without being subscribed, and if you do have any trouble, please contact us either at hello@gonarrative.app or using the in-app chat, and we'll be happy to help. I'd like to apologise for the bad experience you've had, and thank you for letting us know that the copy button is hard to find, we will fix this. Kind regards, Mark

