Disappointed…
I love everything National Geographic, every since I was a kid I loved watching shark shows and snake shows. And I recently got a new tv, a Samsung tv, and I swear I tried for hours with the rest of my family to get the Nat Geo app to connect with the tv! But Samsung tv isn't necessarily a “tv provider” but I am subscribed to Disney and max and all of that stuff, and there is no way to stream from the app onto the tv! And now I just found out that they are getting rid of the app! So now I will have practically no way to watch the shows I love, very disappointing. Me and my family are dreading September 23rd.
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Response from developer
Hi there! Thanks for your review! Locked content can only be played if you're signed into a supported cable provider. In regards to your other comment, as of September 23, 2024, the Nat Geo TV app will no longer be available on mobile devices and connected TV. However, all your favorite shows, specials, & live TV offerings are here to stay! If you'd like more information on where to find our content, please reach out here: https://www.nationalgeographic.com/tv/feedback
You’ve lost this viewer
I’ve streamed National Geographic channel for years through my cable network. Lately I have to delete the app and re add the silly thing. For some reason it won’t acknowledge my cable provider unless I start from the beginning. I do understand that I could make my own account within the app but I’m tired of app providers selling my info. ( yet another way to make money off of me) This will no longer be a problem for me because I’m unable to watch the shows I used to stream. I work when my normal shows air on my cable network. Unless I purchase the additional streaming service ( even though I already pay for National Geographic through my cable network) I’m unable to watch the shows I would like to watch. Basically I would be paying for advertising for one channel to two separate providers. I’m done with National Geographic and also will not renew my subscription to the magazine. It was nice knowing you when you were more interested in imparting knowledge instead of making a buck. Edit. For some reason now I’m unable to access any shows through your app. I used to have to delete the app and reinstall the app to be able to view shows. For the last few weeks I’ve repeatedly been shown that you’re experiencing “technical problems” . No matter what I try, I don’t seem to have this app’s secret pass word. I wish the app was even half as good as the shows. I now call this Firetrucking National Geographic.
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Response from developer
Hi there! Thanks for your review! Locked content can only be played if you're signed into a supported cable provider. If you're signed in with a provider, try signing out and in again. If you still need some help, please reach out to our team directly so we can look into this further with you: https://www.nationalgeographic.com/tv/feedback
LAWLESS OCEANS
I downloaded the tv app to watch this the Lawless Ocean series because I heard a second season was dropping soon. Well, coming to find out Nat Geo sold the rights to Apple TV to air Net Geo content; which in return Apple has the audacity (to charge you $3 for each episode and $15 for the season for content that should 100% be free w/ paid subscription). Talk about unfriendly business practices to cypher ever penny from loyal paying customers. I’m starting not to see a reason for Apple TV. You would think with plans for a new season of Lawless Ocean to drop Nat Geo would want easy access to their best content, but nope.
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You’ve lost this viewer
I’ve streamed National Geographic channel for years through my cable network. Lately I have to delete the app and re add the silly thing. For some reason it won’t acknowledge my cable provider unless I start from the beginning. I do understand that I could make my own account within the app but I’m tired of app providers selling my info. ( yet another way to make money off of me) This will no longer be a problem for me because I’m unable to watch the shows I used to stream. I work when my normal shows air on my cable network. Unless I purchase the additional streaming service ( even though I already pay for National Geographic through my cable network) I’m unable to watch the shows I would like to watch. Basically I would be paying for advertising for one channel to two separate providers. I’m done with National Geographic and also will not renew my subscription to the magazine. It was nice knowing you when you were more interested in imparting knowledge instead of making a buck.
Edit. For some reason now I’m unable to access any shows through your app. I used to have to delete the app and reinstall the app to be able to view shows. For the last few weeks I’ve repeatedly been shown that you’re experiencing “technical problems” . No matter what I try, I don’t seem to have this app’s secret pass word. I wish the app was even half as good as the shows. I now call this Firetrucking National Geographic.
Edit. For some reason now I’m unable to access any shows through your app. I used to have to delete the app and reinstall the app to be able to view shows. For the last few weeks I’ve repeatedly been shown that you’re experiencing “technical problems” . No matter what I try, I don’t seem to have this app’s secret pass word. I wish the app was even half as good as the shows. I now call this Firetrucking National Geographic.
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Response from developer
Hi there! Thanks for your review! Locked content can only be played if you're signed into a supported cable provider. If you're signed in with a provider, try signing out an in again. If you still need some help, please reach out to our team directly so we can look into this further with you: https://www.nationalgeographic.com/tv/feedback
fails to load articles that are sent as notifications
I’m a subscriber of National Geographic and this app is VERY disappointing. I frequently get notifications of new NatGeo articles from my Apple News feed and when I click on the notification the app launches but the article doesn’t load. Developers need to spend more time testing. I’m on an iOS device with the latest version and the NatGeo app is current version. I don’t have any such issue with my other Apple News feed article - seems related specially related to NatGeo
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Response from developer
Hi there, thank you for your review! It seems there was an app mix-up when you left the comment! We are the Nat Geo TV app. For assistance with the Nat Geo TV app we can be reached here: https://www.nationalgeographic.com/tv/feedback If you're seeing any issues with the Nat Geo Magazine app's performance, we recommend reaching out to their Technical Support team at ngp.appsupport@natgeo.com.
Great Content Plagued by Ads
❤️Love the content and would gladly pay for an ad free experience. 5 ad slots for a 30 minute program is a bit much. Maybe cut it down to 3? it would help the programming flow better and make me more likely to support the companies that are being advertised to me. 💰I’d also likely choose to frequent the Nat Geo app more often.
I’m very appreciative of your programming 🤩
I’m very appreciative of your programming 🤩
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Worst Streaming App I've Ever Used
There is virtually nothing to like about this app. The "My List" functionality is buried, the app doesn't follow the standard "episodes are displayed in ascending order", instead, you have to scroll all the way to the end of the list to watch the first episode of a season. Series don't play if a new season starts. Menus at the top don't activate until you click, breaking with every other tvOS app where simply hovering a menu entry activates that tab. You HAVE to sign up for an account to have continuity across devices. But the worst offender by far are the amount of ads you have to sit through. Even with a PAID Disney subscription, the amount of ads is incomprehensible, Disney is just bilking us at this point. I'm breaking the cycle and canceling my entire Disney suite subscription on principle alone at this point. Absolutely horrific app, and even worse policies.
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Some minor problems
Honestly, I love this app. I have been using it for a while and think it is amazing. However, I gave it a 4 star review because I am logged out of my account for absolutely no reason. So far it has happened 3 times in the past couple of weeks. If this issue can be fixed, this app would definitely be 5 stars.
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Doesn’t not work
I have this app on my Apple TV and just spent over 30 minutes trying to get it to work. First of all it doesn’t work when you try to sign in with TV Provider. I deleted the app from my Apple TV, went back to sign in via tv provider and finally it let me click. After clicking “connect via provider” it took me back to “sign in with tv provider” and nothing happened, mind you this is after I deleted and reinstalled the app 3 times. Then I went on my iPad web browser and signed in directly from the NatGeo website I was able to log in. Went into setting looking for device activation and there’s nothing so I’m stuck watching via website. The app is a mess and does not work apple should remove the app from its store because it’s very misleading
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Response from developer
Hi there! Thanks for the review. Our Customer Support team would be more than happy to investigate the cause of those login issues you're seeing. We can be reached here: https://www.nationalgeographic.com/tv/feedback
Good shows bad streaming
This app is always crashing before a show is over and then you can’t get back to that spot without rewatching at least 15 minutes of the show... which I usually just shut it off at that time. This app needs a lot of work before it will get anything over 3 stars from me. I really just want to watch a whole episode of a show with no crashes!
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More animals, less humans and reality TV
There are some of us that grew up watching Marty Stoufer narrate our animals in the environments that host them. And we enjoy the documentaries you provide. However , you’re producing more and more reality television and it’s alienating an entire era of 80s babies. Please save the culture in an effort to educate towards saving our planet. Not all of us wanna see fishermen in North Carolina go fishing.
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Not all seasons, not all shows
I don’t understand why there isn’t all seasons of some shows, disappointed. There are numerous shows not on the app and many were the reason I downloaded the app, Critter Fixers is just one.
The app itself runs beautifully on my phone (IPhone 11), but there is no reason to have it since it’s lacking in content.
The app itself runs beautifully on my phone (IPhone 11), but there is no reason to have it since it’s lacking in content.
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Favorite App!!
I used to watch Nat Geo WILD all the time as a kid and I can’t help but LOVE the app! You can choose what you want to watch and it’s all free!!
My favorite show so far is The Hot Zone, I cant stop watching it! Although I find it kinda hard to pause the video it is still great!
I rate this app 11/10!
My favorite show so far is The Hot Zone, I cant stop watching it! Although I find it kinda hard to pause the video it is still great!
I rate this app 11/10!
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Voice
Thank you for getting this fixed so fast!
Why does it sound like a recording someone slowed from 45 to 33 speed? This is my favorite channel and I haven’t been able to watch for 2 days. Fix it!
Why does it sound like a recording someone slowed from 45 to 33 speed? This is my favorite channel and I haven’t been able to watch for 2 days. Fix it!
Poor audio
previously I have enjoyed the Natl Geo TV app , but since yesterday the live feed on the Natl Geo Wild app is very bad. The audio is SUPER slow. It reminds me of when a tv news feed is trying to mask a persons voice. The other live feeds for Natl Geo west and east are fine.
I hope this is issue is being corrected soon.
P.S. I have changed my rating of the Natl Geo TV App.I appreciate that the audio problem has been resolved and I look forward to once again enjoying programs.
June 19th same audio issue once again.
I hope this is issue is being corrected soon.
P.S. I have changed my rating of the Natl Geo TV App.I appreciate that the audio problem has been resolved and I look forward to once again enjoying programs.
June 19th same audio issue once again.
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Response from developer
Hey there! Thanks for your review. There was an issue with the Nat Geo TV live feed but it's since been resolved. Let us know if you are still experiencing issues though: https://www.nationalgeographic.com/tv/feedback
Great app but I want more seasons
Great app however I wish there were more seasons of certain shows, for example Yukon Vet only has season 8 which is only like 9 episodes so I blew threw it, I wanted to watch some of the past seasons but that isn’t an option, however it is for other shows, I feel it should be an all or none type of deal, access to all shows past seasons or only access to the latest season, don’t just pick & choose which shows I can watch start to finish for me, that’s a decision I should be able to make myself. Other than that I really have no complaints other than I really wish y’all would chill with the 5 commercials every break but I guess typical TV does that too so can’t really complain about it.
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But... I Don’t WANT to Watch “Barkskins”
Why can’t I get past this advertisement? I don’t WANT to watch that show, but it seems like this app is trying to MAKE me, because I cannot click on anything else but “Watch Now” on that advertisement. Sorry National Geographic, I prefer to choose for myself what I want to view on your app. While I understand promoting new shows, please consider offering a CHOICE about whether or not one watches them.
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AMAZING shows & a solid app
National Geographic has always been my favorite channel by far. The shows are genuinely thought-provoking and thoughtful, with the suspense and addictiveness of a TV show and the quality of a good documentary. The app works fine as well, and hasn’t glitched or crashed yet. I saw some reviews complaining about the amount of ads, and while that’s a fair point, I personally like them. Not because I enjoy watching ads that much, but because they force me to take a break and remember to drink some water, and without them I could watch for hours without even looking up from my screen 😄.
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Response from developer
Hi there! Thank you so much for the great review. If there's anything you can think of or suggest that we can improve on within the app to help improve the review score you gave us, just let us know; we're always excited to hear new ideas from our guests.
We LOVE YOU National Geographic
We enjoy every single show we have watched and we have even done our DNA via National Geographic Genome project
You have really done wonders teaching us about our Beautiful World and Humanity! We have learned so much and wishing we had more time to tap into every show in your library.
Our children and grandchildren enjoy National Geographic. Thank you so much. I recommend National Geographic to those who love life!
You have really done wonders teaching us about our Beautiful World and Humanity! We have learned so much and wishing we had more time to tap into every show in your library.
Our children and grandchildren enjoy National Geographic. Thank you so much. I recommend National Geographic to those who love life!
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You had One job
(Update) They fixed it! Thank you :) The app works like a charm now. Complete overhaul, and they even fixed the pixelation that I used to see for a few minutes after every commercial. Now my only suggestion is that the scrub bar pop up immediately when we tap, instead of the artistic (?) delay. But I think I can live with that. Good work, devs!
[This app has always been slow and inefficient, but I’ve put up with it to watch my one show. But as of this week, I can’t use the app for more 2 minutes (literally) before it crashes, doesn’t matter if I’m watching something or navigating. Obviously this makes it utterly useless. If it doesn’t get fixed soon, I’ll be deleting it because the empty space on my phone has more value.]
[This app has always been slow and inefficient, but I’ve put up with it to watch my one show. But as of this week, I can’t use the app for more 2 minutes (literally) before it crashes, doesn’t matter if I’m watching something or navigating. Obviously this makes it utterly useless. If it doesn’t get fixed soon, I’ll be deleting it because the empty space on my phone has more value.]
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Response from developer
Hi there! Thank you so much for the great review. If there's anything you can think of or suggest that we can improve on within the app to help improve the review score you gave us, just let us know; we're always excited to hear new ideas from our guests.
