Being charged
I’m being charged for a subscription I did not order
DO NOT SUBSCRIBE!!
It’s a scam. I cancelled prior to the 3 days trial ending and they proceeded to still take money from my account and have continued too every month - and different amounts each time but always close to nearly AUD $50 per month!! I have tried to contact them via email etc but no response. Hopefully this review will generate a prompt response and refund from them!!!
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Scam!!!
You have been taking my
Money continuously and I don’t even use this app. Give me a refund immediately!!!
Money continuously and I don’t even use this app. Give me a refund immediately!!!
Help
Even though my subscription has been cancelled I am still being charged and now I can’t even log in and any email sent to support just sit in my outbox with a message saying invalid sender address
Rubbish
Absolute nonsense
Don’t do it!
They charge you for the 3 days and then don’t allow you to unsubscribe! Ive tried everything
Subscription
Don’t sign up to this. They take your money even when you have cancelled your subscription and they ignore your messages.
Response from developer
Dear User! We sincerely apologize for the inconvenience you've experienced as this was not our intention. It's disheartening to hear about the unexpected charges you have faced. We understand the frustration it may cause and aim to resolve such issues efficiently. Please, be sure that we treat each of our customers as the highest value and always provide a response to each request. Sometimes, we face challenges with users' email addresses being accessible. Could you please verify that your email address is correct and operational and check your e-mail spam folder; our e-mails could have occasionally got there. If you don't find them - please repeat your request via e-mail support@natal-chart.online explaining the situation in detail. You can also provide your contact information here so our support team may have the opportunity to get in touch with you. Best regards, Natal Chart, Signs & Palmistry Support Team
Scam
I cancel the trial as I didn’t get much information from them. But they charged me next day. SCAM SCAM SCAM
RIP OFF MERCHANTS!!
IT’S A SCAM!! DON’T DOWNLOAD. APP AUTOMATICALLY SETS UP FUTURE BANK DEDUCTIONS EVEN AFTER YOU UNSUBSCRIBE!! I AM CONTACTING MY BANK TODAY TO REVERSE ALL PAYMENTS NOT AUTHORISED AND TAKEN FROM MY BANK.
Don’t download!!!
I downloaded and took the 3 day trial and even on my Apple account it said my 3 day trial had expired and I was still charged for one money US dollars converted to AUD dollar which now has left me out of pocket!! No happy and if not resolved I will be taking further action. Be aware!!
No customer service
I Love the ap itself but I need to speak with some and cannot ever get anyone to contact me. I am trying to find out how to cancel the ap and can’t get any help doing that either, for this reason, I don’t want it anymore.
Still taking my money!
I signed up to this app and then cancelled the subscription straight away. However, a month later money had still been taken from my debit card! I have emailed the company asking for a refund and to make sure my subscription had been cancelled, only to be ignored! I am not impressed.
I am still awaiting a response to my first email, only to be told in response to my review to please email!
I am still awaiting a response to my first email, only to be told in response to my review to please email!
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Don’t do it!!
I downloaded the free trial and also unsubscribed before trial ended. They’ve charged me 3 times since at $50 aus a month and no support answers emails, there’s no way to unsubscribe from the app or login online!! Cannot get hold of them and get no reply!!
So inaccurate!
I’m an unmarried, childless female in the 50-60 age range. According to the palm reading this app provided I’ll have one child, a daughter, and will get married in my 30s. So pleased I’m only doing the trial and have not wasted my money subscribing.
Took money
Took money from a free trial without my consent not happy im furious
taking subscription fee without permission.
even if I unsubscribed it even if I don’t fins any option in my phone where it is saying I need to unsubscribe it and I have sent an email to them still it is asking for subscription fee. don’t know what's happening here.
Extremely difficult to unsubscribe
Don’t do it!!!!! They offer a 3 day trial and you can hit unsubscribe in your purchases but they will still hit you up for future payments. The contact us function in their app does NOT work.
It’s a process to get in contact with them after going through emails and clicking a couple of links which aren’t that easy to locate.
But hey this might get their attention and make them stop charging me.
It’s a process to get in contact with them after going through emails and clicking a couple of links which aren’t that easy to locate.
But hey this might get their attention and make them stop charging me.
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This app just for money robbery
Paid for the trail to use application but later find out they charged for the subscription even though had not subscribe juts paid for trail and there no option to cancel the subscription back after once they charged you .it feel like stuck in loop as there no option to cancel subscription so they going to charge as soon as the renewal date will be there
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Poor set up
I cancelled my subscription on time but was charged. I have contacted the developers but have not heard back and provided screenshot to show the membership was cancelled. Avoid unless you are happy to pay for services.
Good, until they try and take your money
The free trial was really nice to use, a LOT of information was present.
But I turned off the “subscription” before the free trial was to finish… and they still tried to take money from me bank account. I’m not impressed at all.
I will never trust them again.
But I turned off the “subscription” before the free trial was to finish… and they still tried to take money from me bank account. I’m not impressed at all.
I will never trust them again.
