Charles Reiss
Very difficult to use. Error messages incomplete. 3 days late in depositing my checks. No one answering the App line and the bank could not figure out the issue.
Response from developer
We are sorry to hear of the difficulties you experienced with the app and issues contacting support, as that is not typical. Thank you for giving us the opportunity to work through the deposit with you. We appreciate you bringing this to our attention. Please note, you can also call our general customer service line during normal business hours at 877-921-7700.
Please add Touch ID to login
More often than not I can’t login, either it doesn’t recognize my company id and username (works fine using a browser on a computer) or by the time I’m done entering my secure password, the app doesn’t offer the option to login with Touch ID like the personal banking app does. In short it’s too difficult to login, and thus makes this app useless.
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