National Exchange Mobile User Reviews

National Exchange Mobile
National Exchange Mobile
National Exchange Bank and Trust

What users say

Top reviews

Authentication required

It’s been a good app, but once in a while, you have to redo your password because my 4 digit pin doesn’t work and that’s super annoying because I don’t know what my password is and it has to be something new every time. And it’s super funny how I call five times about a couple other issues such as your email address on the application doesn’t work and nobody knows how to show my most recent transactions.
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Authentication required

It’s been a good app, but once in a while, you have to redo your password because my 4 digit pin doesn’t work and that’s super annoying because I don’t know what my password is and it has to be something new every time

PJ

Looks like they are trying to offer more on the app but it’s clearly not working. Facial recognition is gone and passcode can’t identify phone. They should not have released this version until it was working properly.

Love our bank!

NEBAT- Cedar Grove office is our bank. We feel like family!

Mobile Deposit

Each time I try to deposit a check using the mobile app, the image is blurry. It’s like it only wants to focus on the middle of the check and not the entire thing, which won’t allow me to deposit the check. With that said, I have to make a trip into town instead. When I use the mobile deposit feature of my expense account apps and Sentry Insurance, those work for me just fine. Maybe my phone just isn’t compatible with NEBT, because the app will work on my iPad...just not on my Android.
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Great app

Easy to navigate

Jim’s review

Just transferred for the first time
EZ-P-Z !!
Great ap

Response from developer

Thanks for your review. So glad to hear you like the app!

Terrible update

Locked out of my accounts because my App won’t update. The only option it gives me is the new Business App—and I’m not a business.

Response from developer

We apologize for the app issues you experienced. Based on the timing of your review, it appears your download may have been attempted while the updated app was still loading to the store. If your issues have not been resolved, please call 877.921.7700.

Easy to use, no issues - good service

Set-up was easy. Great service when I called with a question.

Response from developer

Thank you for sharing, we are happy to hear your enjoying the app!

Easy Peezy

Moving between accounts is seamless. I appreciate being able to expeditiously see my accounts and balance my accounts. Thank you!

Response from developer

Thank you for taking the time to review our app and share your experience!

Not a fan

Doesn’t update in real time, instead takes a few days for any purchases to be shown

Was better

Used to be great, now crashes every time I have tried to photo a check for deposit., reinstall no help.
Used to b a time saver , now a time waster. May change to bank w working app.

Fantastic !!!!

Very excited to see my bank have an app for my bank accounts now!!!