National Park Service User Reviews

Customer Experience

Positive experience73.0% of reviews
Neutral7.0% of reviews
Negative experience19.9% of reviews

~ Based on 582 written reviews from the US App Store.

What users say

Is National Park Service Safe?

National Park Service appears safe based on user ratings. AppsHunter Safety Score for National Park Service is 98/100.

This assessment is based on 124,184 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.2% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 124,184 App Store ratings for National Park Service.

Is National Park Service Legit?

National Park Service appears to be a legitimate app. AppsHunter Legitimacy Score for National Park Service is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Exceptional info

Been on a lot of trips of 20 years & this app/site is great.

Blue Ridge

I love the Blue Ridge due to its blue grass. One thing I would say though is that the Blue Ridge is also in Virginia and Georgia. A thing they could add is to go to the Floyd country store to listen to their Blue grass and eat there. It’s great though.🎻🌯🏞️

DUMP tRUMP!

MORE FUNDING FOR ALL NATIONAL PARKS 🏞️

Love!

Love the app! I use it to plan my vacations ❤️

Great app

Awesome app for national parks but no fishing help so not the best…

Park maps

No matter the area the maps always work great for hiking!

Informational

The app is very informational

Software Designer

Indispensable for any visitor to the national parks

Great App

Easy to use full of information

Amazing! 🤩

I got this because I’m going to Yellowstone in September, and needed to see what was open. Great app!

Not user Friendly

Needs better Instructions or better way of multi searching

Awful

Writing is blocked. Can’t even get answers to basic questions. Waste of an app. You’ll get more just looking up NPS!

Horrible app

I had to just get on Chrome to make my reservations. The app didn’t even list the National forest I wanted to find. Frustrating and hard to navigate. Couldn’t even find where to sign into my account.

Love it!

Love having all the info up to date and helpful tips all in one place. Stamps!

Great service !!

Lots of information on park closures, availability of roads / closures. Maps are very useful. Especially when we had gone to Grand Canyon, Grand Teton and Glacier National Park.

My love

You are my love I love NPS. Good appp

NPS app

Excellent, very convenient.

Phenomenal Idea, Slow Loading

I love the NPS, and I’m glad it has invested in an app. My main criticism is that staff at each unit seems to be responsible for its individual section, which means there are wild differences in information and resources between each of the park units on the app. Also, there are some developer issues— the app frequently glitches and closes, especially when maps are open.
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Too many good things to list

Everything you could want to know and prepare yourself for visits to the amazing and moving sites. Fantastic guide and educational information

I clicked on a hit for the Frederick Douglas House in DC.

And it brought me to a search page that couldn’t find it.