Useless
Great selection , but everything I order get sent back because of expired products, damages or some unknown reason . Haven’t been able to receive anything yet. I even tried only ordering one item at a time in hopes it would go through. Nope, same old situation.
The item has not arrived and there is no customer service.
I paid for the goods but never received them. The delivery date has passed and I haven't received any information, customer service, or replies. Beware!! And they won’t give me a refund!
花了钱买的商品 一直没有收到货，过了收货日没有任何信息，没有客服对接，没有回信，避雷！！还不能退款！！！
花了钱买的商品 一直没有收到货，过了收货日没有任何信息，没有客服对接，没有回信，避雷！！还不能退款！！！
Good Service
Excellent App and easy to use!
Promo code
Ur promo code for first purchase doesn’t work
No se aceptó el cupón por uso de la app
No se aceptó el cupón por uso de la app
Worst
Worst
Amazing product!
I have been using Noni juice for around 10 years. This is 100% a fantastic quality version, worth every penny and such a great price too!
Scam
I think is a scam , never received anything and not way to contact them
Very slow service
Incredible slow , 12 days they are preparing my order. My last order arrived in a broken box and some of the products were smashed and opened.
No lo recomiendo
Hice una compra de 90 dollars que supuestamente vendría llegando el día 20 y hasta ahora no he recibido mi paquete y escribí al correo de la app y lo que solo hicieron fue mandarme fue el número de seguimiento que no sirve para nada y decirme que para la próxima compra me darían 5 dólares de descuento que idiota sería yo si volvería a comprar en esta basura y estafadora aplicación
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I love it
I’m very happy with all the products
Don’t do it
Repetitive robot
No Option for US Customers
When I try to sign in from the US it says that I have to use the Spain store instead. So if I want to order something I have to do it from the main page. I don’t mind doing that but I’m kind of sad that the app no longer works in my home country so that’s why I’m giving the actual app one star
Easy
The app is manageable. A lot of products to choose from. Shipping is fairly quick.
No entregaron lo que compré
Compré un producto y pagué el envío, pero no me lo entregaron. Escribí unos 12 correos y tardan una semana para responder cada correo. Finalmente me dijeron que ya había pasado mucho tiempo para reclamar y que no me van a devolver el dinero y tampoco me van a entregar el producto. Simplemente vergonzoso.
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Glitchy
Took ages to complete my purchase. Kept getting error messages that stopped the process. Would need to go back a step a resubmit.
Ordering process
First time ordering! Very smooth and easy process when you’re in a hurry.
Great wholesaler of EU brands
I like Naturitas because it offers loads of organic produce from reputable EU brands. Great for cosmetics and food!
Terrible customer service and ripoff business
It has been over two months since I placed the ordered and my package is still held at the customs.
When i asked for a refund, they asked me to call customs to unlock my package and pay the customs taxes if any.!!!!
And they tried to put the blame on USA custom saying customs procedure takes too long in the USA!!!!
This is UNBELIEVABLE! I have order from Turkey, China, Africa and never had this issue before.
You haven’t mentioned any extra fees when I placed the order, nor mentioned that we need to call customs to get our package? WHAT KIND OF SERVICE IS THAT???
Update 11/11/2024:
After sending several emails asking for a refund, and explaining that clearly that I wont be calling customs nor paying customs taxes I received this bold response: “ Once the order has been returned, we will proceed to refund.”
Be transparent about your hidden fees from the start!!
I will escalate that to consumers complaints center.
Everyone who had the same experience should do the same and report we’re being ripped off, we’re asked to pay hidden fees, and they put the blame on US customs.
That’s the last time I’ll do business with Spanish online business !
When i asked for a refund, they asked me to call customs to unlock my package and pay the customs taxes if any.!!!!
And they tried to put the blame on USA custom saying customs procedure takes too long in the USA!!!!
This is UNBELIEVABLE! I have order from Turkey, China, Africa and never had this issue before.
You haven’t mentioned any extra fees when I placed the order, nor mentioned that we need to call customs to get our package? WHAT KIND OF SERVICE IS THAT???
Update 11/11/2024:
After sending several emails asking for a refund, and explaining that clearly that I wont be calling customs nor paying customs taxes I received this bold response: “ Once the order has been returned, we will proceed to refund.”
Be transparent about your hidden fees from the start!!
I will escalate that to consumers complaints center.
Everyone who had the same experience should do the same and report we’re being ripped off, we’re asked to pay hidden fees, and they put the blame on US customs.
That’s the last time I’ll do business with Spanish online business !
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Terrible customer service
It has been over two months since I placed the ordered and my package is still held at the customs.
When i asked for a refund, they asked me to call customs to unlock my package and pay the customs taxes if any.!!!!
And they tried to put the blame on USA custom saying customs procedure takes too long in the USA!!!!
This is UNBELIEVABLE! I have order from Turkey, China, Africa and never had this issue before.
You haven’t mentioned any extra fees when I placed the order, nor mentioned that we need to call customs to get our package? WHAT KIND OF SERVICE IS THAT???
When i asked for a refund, they asked me to call customs to unlock my package and pay the customs taxes if any.!!!!
And they tried to put the blame on USA custom saying customs procedure takes too long in the USA!!!!
This is UNBELIEVABLE! I have order from Turkey, China, Africa and never had this issue before.
You haven’t mentioned any extra fees when I placed the order, nor mentioned that we need to call customs to get our package? WHAT KIND OF SERVICE IS THAT???
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