Navan Edge Reviews: Is It Legit?

Customer Experience

Positive experience50.0% of reviews
Neutral0.0% of reviews
Negative experience50.0% of reviews

~ Based on 26 written reviews from the US App Store.

Is Navan Edge Safe?

Navan Edge appears safe based on user ratings. AppsHunter Safety Score for Navan Edge is 86/100.

This assessment is based on 160 user ratings, with an App Store average of 4.4/5.

Safety Analysis

83.8% of ratings point to a safe experience
2.5% of ratings suggest some concerns
13.8% of ratings point to a risky experience

~ Based on 160 App Store ratings for Navan Edge.

Is Navan Edge Legit?

Navan Edge appears to be a legitimate app. AppsHunter Legitimacy Score for Navan Edge is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great rates

Honestly impressed by how well they knew my travel style and its suggestions based on it. Prices are great as well!

Response from developer

Hey MaceWoods! Thank you so much for the awesome review! We’re thrilled that Navan Edge is hitting the mark on your travel style and helping you score great rates. Safe travels on your next trip! — The Navan Edge Team

Helpful for travel

App is helpful for booking travel. It’s better than having 5 tabs open to compare flights or hotels, cause it does all for you with a chat feature which is simple and easy to use.

Response from developer

Hey clam199! Thanks for the great review! Replacing a clutter of 5 browser tabs with one simple chat is exactly what we aimed for with Navan Edge. So glad it's making your travel booking easier — happy travels! — The Navan Edge Team

Scam or Fraud

It asked for Google account access and afterward when I deleted this account & removed access. Someone tried to log in to my Google account.

Be careful before giving any access.

Reply: I don’t have time to email you, as soon as I gave access to my Google account there was unauthorized attempts to access my Gmail and immediately deleted my account from Navan and removed that app.
If you really take security as priority go talk to back end team to look into it.
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Response from developer

Hey Vishal, we take security extremely seriously, and we can assure you that Navan Edge never attempts unauthorized logins or compromises user credentials. We would really like to investigate what happened here and help clear this up for you. Please send us an email at edge@navan.com with your details so our team can check this right away. — The Navan Edge Team

Nice but tied to gmail

Like the concept but during setup, it requires connecting through Gmail to create a loyalty wallet. I don’t use Gmail. I will look for other apps. Great concept.

Response from developer

Hey Mehvols13, thanks for sharing your feedback! We hear you — right now, the automatic loyalty wallet integration requires Gmail, but we will add support for more email providers. We’d love to keep you posted! If you drop us a line at edge@navan.com with the email provider you use, we’ll personally send you an email as soon as support for it launches. — The Navan Edge Team

Just love it

Game changer for me and my business travel. Got stuck in JFK the other day and was able to rebook via the chat while everyone was waiting on a very long line! Oh and I can track all of my loyalty points + miles.

Response from developer

Hey Joeyuber! We’re thrilled Navan Edge was there to save the day for you at JFK! Thanks for sharing the love, and safe travels on your next trip! — The Navan Edge Team

Useless

This app is useless for anyone whose company uses Navan and therefore has a personal email tied to a professional account.

Easy

Proposed better flights than I could find directly on airline site with fewer restrictions

Response from developer

Hey there! That’s awesome to hear—finding you better options with fewer restrictions is exactly what Navan Edge is built for. Thanks for sharing the great feedback and happy flying! — The Navan Edge Team

Best AI concierge for business travel and leisure!

A full concierge experience at your fingertips! Navan Edge is has everything you need to make your business or leisure trip worry free. From booking flights and hotels to making reservations at a restaurant or place!

Love this App!

Response from developer

Hey there! Thank you so much for the fantastic review! We’re thrilled to hear that Navan Edge is giving you that seamless, full concierge experience for both business and leisure trips. Appreciate the love and happy traveling! — The Navan Edge Team

Only works with Gmail

Just downloaded the app and it only gives you the option to use Gmail.

Response from developer

Hey Jannychingas, thanks for checking out Navan Edge! Right now we only support Gmail for our wallet, but we are actively working on adding more email providers. Feel free to drop us a line at edge@navan.com to let us know which provider you use, and we’ll personally send you an email as soon as support for it launches! — The Navan Edge Team

Garbage

AI made multiple mistakes on our one and only conversation.

Response from developer

Hey there, so sorry to hear that! That’s definitely not the first impression we want to make. We’re constantly working to train and improve, so we’d love to check out what went wrong in your chat. Please drop us a line at edge@navan.com so we can look into it and help make things right! — The Navan Edge Team

Pointless

This app is pointless. Unless all of your loyalty programs are connected to a Gmail account. Mine is connected to yahoo so the app does not work.

Response from developer

Hey there! You're right that we don't currently support automatic sync with Yahoo accounts, and we're sorry for the hassle. While automatic tracking isn't available for Yahoo yet, you can still manually add your programs inside Navan Edge, plus use all of our other great features like 24/7 AI concierge support and seamless flight, hotel and restaurant booking. If you need any help getting set up or have questions, drop us a line at edge@navan.com! — The Navan Edge Team

Won’t send verification email

Won’t send verification email. Have tried again and again.

Response from developer

Hey jbaker.tx, so sorry about that! That’s super frustrating when you're stuck trying to log in. We want to get this sorted out for you — please drop us a line at edge@navan.com with your email address so we can help you get verified and set up! — The Navan Edge Team

Complete game changer for business travel

Honestly, this app is an absolute lifesaver. Instead of dealing with clunky corporate software that feels like punishment, it actually works like a modern assistant. Booking flights and hotels takes seconds, and keeping track of rewards is completely effortless. It takes all the friction and headache out of work trips. Highly recommend to anyone who travels for work
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Response from developer

Hey there! Thank you so much for the amazing review! We're so glad Navan Edge is taking the headache out of business travel and giving you that seamless, assistant-level experience. Safe travels on your next trip! — The Navan Edge Team

Great for business travel

Navan Edge has made business travel and work gatherings planning so much easier. The app is intuitive, super fast, and keeps everything I need in one place. It’s quickly becoming my go-to tool for managing work trips, it checks all the boxes. Highly recommend!

Response from developer

Hey there! Thank you so much for the fantastic review! We’re thrilled to hear that Navan Edge is making planning your work trips and gatherings so seamless. Thanks for recommending us! — The Navan Edge Team

My Personal Concierge

I’ve really been enjoying the Navan Edge application. The interface is clean, modern, and incredibly easy to navigate. I especially love that when I exit a conversation, it takes me right back to the main page while keeping my conversation saved at the bottom, making it easy to pick up where I left off. The best part is how personalized the experience feels. It’s almost like having my own personal concierge right at my fingertips. Everything feels seamless, intuitive, and genuinely helpful. Great job creating an app that feels both sophisticated and user-friendly!
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Response from developer

Hey Jason! Thank you so much for the incredible feedback! Hearing that you're loving the layout, saved conversations, and personalized concierge feel means the world to our team. We're thrilled Navan Edge is hitting the mark for you! — The Navan Edge Team

Super convenient

Booked my Paris hotel through edge, was super quick and easy process and was extremely happy with my stay!

Response from developer

Hey there! Thanks for the love! We’re so glad Navan Edge could make your Paris trip quick, easy, and memorable. Bon voyage on your next adventure! — The Navan Edge Team

Meh

Doesn’t update my accounts even after I have followed everything they tell you to do.

Response from developer

That’s super frustrating when you've done everything right. We want to get your accounts syncing properly — please drop us a line at edge@navan.com so we can fix this for you. — The Navan Edge Team

Booked my hotel in app!!!

Was literally my concierge on my business trip to Chicago

Response from developer

Hey Blues traveler77! We love to hear that! Glad Navan Edge could step up as your Chicago concierge. Safe travels on your next trip! — The Navan Edge Team

Awful

The app kept suggesting an agent. What’s the point of a supposed ai tool that keeps trying to transfer to an agent. Ultimately it did that and the agents weren’t live. it cut ticket and said I’d hear soon.

Response from developer

Hey Anigmad, this sounds like a bug that is not supposed to happen, and we apologize for that loop. Please email us at edge@navan.com with your details so we can check on your ticket and help you directly. — The Navan Edge Team

It’s good

Great app for having all my work trip details and planning in one place. Love seeing what each trip earns me. It actually finds me what I care about (early check ins so I can shower before meetings). Will continue using.

Response from developer

Hey Lanna278! Thank you so much for the awesome review! We’re thrilled that Navan Edge is making your work trips smoother — especially getting those crucial pre-meeting showers locked in. Safe travels! ✈️🙌 — The Navan Edge Team