Excellent experience till now
That said, I believe there is a small area for improvement regarding repeated document requests. Streamlining this part of the process would make the experience even better for policyholders like us who live far from the city.
Response from developer
Hi, thank you for your wonderful feedback! We’re glad to know you’re happy with our team and find Navi helpful. Your support means a lot to us!
very bad experience
Response from developer
Hi, that's not the impression we want to leave. We’d like to better understand your concern so we can assist you effectively. Please share more details with us via https://navi.com/contact-us/feedback or, for faster resolution, connect with our chat support here: https://m.navi.com/NAVIHQ/kYL8E
Greatest | Simplest | Super Features
Thank you for creating such a smooth experience. I had struggled with other confusing apps before, but this one has been a real game changer for me and millions of others. My only request is please do not discontinue the rewards feature. Many companies have taken that path and it is disappointing. Please continue keeping this feature alive as it truly sets your app apart.
Response from developer
Hi, thank you so much for your continued support—it truly inspires us to keep improving and delivering the best for you.
UPI lite
Response from developer
Hi, we’d like to understand what might have caused this issue so we can assist you effectively. Please share your details via https://navi.com/contact-us/feedback or for faster resolution, connect with chat support here: https://m.navi.com/NAVIHQ/kYL8E We’re here to help and ensure your concerns are addressed promptly.
Misleading Income Verification Process Resulted in Unwarranted CIBIL Enquiry – Need Immediate Resolv
If I agree to take a loan, I understand there should be an enquiry, but not under the guise of “income verification.” This feels like a fraudulent practice and I strongly urge the app developers to make sure that income verification and CIBIL enquiries are clearly differentiated. I would advise caution before using this app.
Response from developer
Hi Tanmoy, please note that after filling in the income details, there is a checkbox at the bottom of the page requesting consent. If you select this checkbox, a CIBIL enquiry will be generated. Your kind understanding on this matter is appreciated.







