NecReach

NecReach is a campaign communications and phone-banking companion application designed for authorized candidates, campaign administrators, and campaign agents. CAMPAIGN MANAGEMENT Create and manage outreach campaigns, organize contacts, review campaign details, and monitor activity from one convenient dashboard. PHONE BANKING Call assigned campaign contacts using a NecReach-assigned calling number. Record the outcome of each call, add notes, review scripts, and move efficiently between contacts. MANUAL CALLING Authorized users can manually enter a telephone number when a campaign contact is not already available in their assigned list. On mobile devices, NecReach uses a callback connection: the user receives a call first, answers it, and is then connected to the destination number. TEAM RESULTS Review campaign progress, see which contacts have already been called, view call outcomes, and identify the agent who completed each call. AGENT WORKFLOW Start and manage work shifts, select campaigns, review calling instructions, access scripts, record results, and monitor personal activity. CANDIDATE AND ADMINISTRATOR FEATURES Candidates and administrators can manage campaigns, agents, calling numbers, campaign activity, and team performance according to their account permissions. PROFILE AND ACCOUNT MANAGEMENT Update profile information, add a profile image, configure a callback telephone number, access support and legal information, and request account deletion directly from the application. NecReach is a companion application for an existing campaign communications service. An authorized NecReach account and internet connection are required. Voice-credit purchases and account billing are not available through the iOS application.