Register
Response from developer
Hello, please go to www.neiglobal.com to create a free account; you will then log into the app with the username/password you create for that account.
I use this app every single day
Up-to-date and helpful
Exceptional Psychopharmacology
Response from developer
Thank you for your feedback! We are happy that you enjoy the product and find it as valuable as we do.
How do I create an account? It just shows the login page
Response from developer
Please contact customer service for further assistance, either via email to customerservice@neiglobal.com or by phone at 888-535-5600. We look forward to assisting you!
Unable to use
Response from developer
Apologies that you had trouble creating an account! To log in, you need to first create a free account on our website (www.neiglobal.com). You can then trial the app for free for 90 days. NEI Members pay an annual fee that includes the app along with a library of online educational content and discounts to our live conferences.
Please update dark mode incompatibility
Response from developer
Thank you for reporting the issue you are experiencing. We have discovered that this is the result of enabling dark mode. As a workaround, you can disable dark mode in iOS > Settings. Shortly, we will have an app update to eliminate this issue so you can keep dark mode permanently enabled without issue. If you have any other questions, please don't hesitate to reach out to us at customerservice@neiglobal.com. Have a nice day!
App is not working on iPhone 11
Response from developer
Thank you for reporting the issue you are experiencing. We have discovered that this is the result of enabling dark mode. As a workaround, you can disable dark mode in iOS > Settings. Shortly, we will have an app update to eliminate this issue so you can keep dark mode permanently enabled without issue. If you have any other questions, please don't hesitate to reach out to us at customerservice@neiglobal.com. Have a nice day!
Great App - wish it had percentage release for stimulants
This app is great for helping with medication choices and is much more detailed than epocrates in terms of receptors. The information about children and adolescents is sound from the perspective of this child and adolescent psychiatrist.
Response from developer
Thank you for the feedback! If you click on Dosage Forms within each of the stimulants, you will see a table that has some detail about duration and peak of effects. In addition, we are currently reviewing the stimulant entries in an effort to provide more detail about all of the numerous formulations.
Log in?
Response from developer
Apologies that you had trouble logging in! To log in, you need to use the same username/password as you would on our website (www.neiglobal.com). You can create a free account on our website and then trial the app for 90 days. NEI Members pay an annual fee that includes the app along with a library of online educational content and discounts to our live conferences.
NEI password
Response from developer
Sometimes this message can be flagged as spam. If you have not already checked your spam folder, we recommend that as a next step. Additionally, we have switched to a new provider, which should eliminate the issue going forward. Thank you for alerting us about this issue. Have a nice day!
Amazing
Great app
Update
Response from developer
Hello Dr. Cotner, Yes; in fact, we keep the app up-to-date on an ongoing basis, so it will actually be more up-to-date than the print book. Hi Dr. Cotner, Thank you for the positive review of our app. Regarding your comment, you do not need to delete and reinstall the app in order to have the most up-to-date version. You simply need to run an update of the app on your device. For this, you would visit the app store, go to the Updates category, scroll to NEI Prescribe, and push UPDATE. This is the standard procedure to update any app if your device is set to "manual updates" instead of "automatic updates." I hope this is useful.
Please update
Response from developer
There have been a number of changes since this early version of the app. We hope you'll take another look to see if it works better for you now. Please let us know if you have any other questions at customerservice@neiglobal.com. We're here to help. Have a nice day!
