Neo Email & AI Site Creator User Reviews

Customer Experience

Positive experience34.8% of reviews
Neutral0.0% of reviews
Negative experience65.2% of reviews

~ Based on 23 written reviews from the US App Store.

Is Neo Email & AI Site Creator Safe?

Neo Email & AI Site Creator appears safe based on user ratings. AppsHunter Safety Score for Neo Email & AI Site Creator is 95/100.

This assessment is based on 369 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
0.8% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 369 App Store ratings for Neo Email & AI Site Creator.

Is Neo Email & AI Site Creator Legit?

Neo Email & AI Site Creator appears to be a legitimate app. AppsHunter Legitimacy Score for Neo Email & AI Site Creator is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love the app but needs text formatting option

I’ve been really enjoying using Neo Email. The interface is clean, it’s easy to use, and overall it’s been a great experience. The only feature I feel is missing is text formatting when composing emails. It would be great to have options like bold, italic, underline, bullet points, font size, and text color. Adding rich text formatting would make the app much more useful for professional emails. Looking forward to future updates!
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Response from developer

Hi, We’re glad you’re enjoying Neo. We appreciate your feedback on rich-text formatting like bold, italic, bullets, font size, and text color. We’ve shared it with our product team for consideration in future updates. Best, Neo Support

app super glitchy and crashes

I need to access my email and every time i open the app it slows down and crashes near instantly. I can’t even go on the web version as a backup because it redirects me to download the app. please resolve ASAP.

Response from developer

Hi, At Neo, we prioritize providing a stellar user experience, and we’re disappointed that we missed the mark. This issue may be caused by low disk space. Could you please check your disk space and free up some space if needed? If the problem persists, feel free to reach out to us at support@neo.space, and we will investigate further. Best, Neo Support

Easy to use and cheap

Fair prices and I like the ‘read receipts’ function

🔥🔥🔥🔥

Such an amazing service for startups like ours would highly recommend

Bait and switch

The email is not free and they cancel your account without proper reason. I will be reporting the platform to the FTC. I believe that their business practices are questionable. Save your money

Response from developer

Hi MrPleasantry, We’re sorry to hear about your experience — that’s definitely not the impression we want to leave. Account cancellations typically occur only in cases related to billing issues or policy violations. We’d truly like the opportunity to review what happened in your case and clarify this for you. Please reach out to us directly at hello@neo.space so we can investigate promptly. We’re committed to resolving concerns transparently and fairly, and we hope to make this right for you. Best, Neo Support

Needs Improvement

Neo needs overall improvement to make it easier for users.
• You can’t drag files from an email to another location.
• There is no “important” button for emails.
• When you forward and rename an email, it still appears in the same thread.
• When replying to a thread, scrolling up to the original email resets the view, making it hard to return to where you were typing.
• I prefer new emails/replies to appear at the top, but I can’t find an option to change this (this may be user error).
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Response from developer

Hi, It would be great if you could write to us at support@neo.space and provide us with your account details. Our team will look into it and assist you. Best, Neo Support

Email

Great service

They add SPAM to your emails

If you are not on their top-tier plans, they attach an ad for themselves on the bottom of your emails. Do not use this app if you are a business and don’t want to SPAM your customers with ads for a different company. Ugly and unprofessional.

Response from developer

Hi, At Neo we strive on providing stellar user experience and we’re gutted we missed the mark. It would be great if you could write to us at support@neo.space and provide us with your account details. We would definitely look into it and resolve your issue. Best, Neo Support

PAID

They don’t tell you it’s a subscription service. I just need a professional email address that’s not Gmail.

Free wasn’t free then…

1st free isn’t free, then to start anything you have to pay upfront then there is no one to contact and if you cancel your account it stays active till your renewal date, that being a full year and I’m trying to cancel after just an hour. I don’t want company info out there in connection to this place and I can’t stop it or get a refund. I’m not mad, I’m miserable over this horrible choice.
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Response from developer

Hi, At Neo we strive on providing stellar user experience and we’re gutted we missed the mark. It would be great if you could write to us at support@neo.space and provide us with your account details. We would definitely look into it and resolve your issue. Best, Neo Support

Not efficient

There are too many things that you can’t do on this app. It requires you to go online and sign in from a desktop. Which isn’t always possible when you’re on the go. Please make the app more mobile friendly. You shouldn’t need to sign into the desktop, you should be able to manage all your settings from your phone
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Neo

Soll mich anmelden Wo registriert man sich vorher

Response from developer

Hi, You can sign up for Neo by following the simple steps on the link given below: https://www.neo.space/ All you need to do is “Get Started” and set up your account on Neo. If you need any assistance, please write us at support@neo.space. We will be happy to help you. Best, Neo Support

Easier out of the other websites and cheap!

Easier out of the other websites and cheap! I love how you can buy 4 years in advance.

Horrible interface

I’m experiencing an issue with the Neo Email app. When I receive a notification about a new email, the email body is hidden behind grey bars when I open the app. This makes it impossible to read the content of the emails. I’ve received the notifications correctly, but the display issue persists.

Stop trying to charge my card

They do not know when to stop

Response from developer

Hi Jason, 
 At Neo we strive on providing stellar user experience and we’re gutted we missed the mark. It would be great if you could write to us at support@neo.space and provide us with your account details. We would definitely look into it and resolve your issue. Best, Neo Support

Do not give them your credit card info!

They make it extremely difficult to cancel. I’ve been trying to cancel for months and they keep charging me. Do not pay subscription

Response from developer

Hi Jeremy, 
 At Neo we strive on providing stellar user experience and we’re gutted we missed the mark. It would be great if you could write to us at support@neo.space and provide us with your account details. We would definitely look into it and resolve your issue. Best, Neo Support

Disappointing

I created a mail but I see error messages when I send messages

All features are “web only”

Nothing is accessible from mobile, directs you to the web which then tells you to use the app on a mobile device. Glad I only signed a monthly sub with them because this is terrible.

Nice mail app

I’ve been using this app for months now I love it and all its capabilities!

Professional and reliable

Reliable app and service. Remarkable uptime.