Love the app but needs text formatting option
Response from developer
Hi, We’re glad you’re enjoying Neo. We appreciate your feedback on rich-text formatting like bold, italic, bullets, font size, and text color. We’ve shared it with our product team for consideration in future updates. Best, Neo Support
app super glitchy and crashes
Response from developer
Hi, At Neo, we prioritize providing a stellar user experience, and we’re disappointed that we missed the mark. This issue may be caused by low disk space. Could you please check your disk space and free up some space if needed? If the problem persists, feel free to reach out to us at support@neo.space, and we will investigate further. Best, Neo Support
Easy to use and cheap
🔥🔥🔥🔥
Bait and switch
Response from developer
Hi MrPleasantry, We’re sorry to hear about your experience — that’s definitely not the impression we want to leave. Account cancellations typically occur only in cases related to billing issues or policy violations. We’d truly like the opportunity to review what happened in your case and clarify this for you. Please reach out to us directly at hello@neo.space so we can investigate promptly. We’re committed to resolving concerns transparently and fairly, and we hope to make this right for you. Best, Neo Support
Needs Improvement
• You can’t drag files from an email to another location.
• There is no “important” button for emails.
• When you forward and rename an email, it still appears in the same thread.
• When replying to a thread, scrolling up to the original email resets the view, making it hard to return to where you were typing.
• I prefer new emails/replies to appear at the top, but I can’t find an option to change this (this may be user error).
Response from developer
Hi, It would be great if you could write to us at support@neo.space and provide us with your account details. Our team will look into it and assist you. Best, Neo Support
They add SPAM to your emails
Response from developer
Hi, At Neo we strive on providing stellar user experience and we’re gutted we missed the mark. It would be great if you could write to us at support@neo.space and provide us with your account details. We would definitely look into it and resolve your issue. Best, Neo Support
PAID
Free wasn’t free then…
Response from developer
Hi, At Neo we strive on providing stellar user experience and we’re gutted we missed the mark. It would be great if you could write to us at support@neo.space and provide us with your account details. We would definitely look into it and resolve your issue. Best, Neo Support
Not efficient
Neo
Response from developer
Hi, You can sign up for Neo by following the simple steps on the link given below: https://www.neo.space/ All you need to do is “Get Started” and set up your account on Neo. If you need any assistance, please write us at support@neo.space. We will be happy to help you. Best, Neo Support
Easier out of the other websites and cheap!
Horrible interface
Stop trying to charge my card
Response from developer
Hi Jason, At Neo we strive on providing stellar user experience and we’re gutted we missed the mark. It would be great if you could write to us at support@neo.space and provide us with your account details. We would definitely look into it and resolve your issue. Best, Neo Support
Do not give them your credit card info!
Response from developer
Hi Jeremy, At Neo we strive on providing stellar user experience and we’re gutted we missed the mark. It would be great if you could write to us at support@neo.space and provide us with your account details. We would definitely look into it and resolve your issue. Best, Neo Support
