app super glitchy and crashes
Response from developer
Hi, At Neo, we prioritize providing a stellar user experience, and we’re disappointed that we missed the mark. This issue may be caused by low disk space. Could you please check your disk space and free up some space if needed? If the problem persists, feel free to reach out to us at support@neo.space, and we will investigate further. Best, Neo Support
🔥🔥🔥🔥
Bait and switch
Response from developer
Hi MrPleasantry, We’re sorry to hear about your experience — that’s definitely not the impression we want to leave. Account cancellations typically occur only in cases related to billing issues or policy violations. We’d truly like the opportunity to review what happened in your case and clarify this for you. Please reach out to us directly at hello@neo.space so we can investigate promptly. We’re committed to resolving concerns transparently and fairly, and we hope to make this right for you. Best, Neo Support
Needs Improvement
• You can’t drag files from an email to another location.
• There is no “important” button for emails.
• When you forward and rename an email, it still appears in the same thread.
• When replying to a thread, scrolling up to the original email resets the view, making it hard to return to where you were typing.
• I prefer new emails/replies to appear at the top, but I can’t find an option to change this (this may be user error).
Response from developer
Hi, It would be great if you could write to us at support@neo.space and provide us with your account details. Our team will look into it and assist you. Best, Neo Support
They add SPAM to your emails
Response from developer
Hi, At Neo we strive on providing stellar user experience and we’re gutted we missed the mark. It would be great if you could write to us at support@neo.space and provide us with your account details. We would definitely look into it and resolve your issue. Best, Neo Support
PAID
Free wasn’t free then…
Response from developer
Hi, At Neo we strive on providing stellar user experience and we’re gutted we missed the mark. It would be great if you could write to us at support@neo.space and provide us with your account details. We would definitely look into it and resolve your issue. Best, Neo Support
Not efficient
Easier out of the other websites and cheap!
Horrible interface
Stop trying to charge my card
Response from developer
Hi Jason, At Neo we strive on providing stellar user experience and we’re gutted we missed the mark. It would be great if you could write to us at support@neo.space and provide us with your account details. We would definitely look into it and resolve your issue. Best, Neo Support
Do not give them your credit card info!
Response from developer
Hi Jeremy, At Neo we strive on providing stellar user experience and we’re gutted we missed the mark. It would be great if you could write to us at support@neo.space and provide us with your account details. We would definitely look into it and resolve your issue. Best, Neo Support
Disappointing
All features are “web only”
Nice mail app
Professional and reliable
Not good for business compared to the many others out there
Response from developer
Hey, At Neo we strive on providing stellar user experience and we’re gutted we missed the mark. It would be great if you could write to us at support@neo.space and share some details on what went wrong. We would definitely look into it and resolve your issue. Best, Neo Support
Great app
Not good for professional use
I reached out to support thinking I had just missed a setting to turn it off. They informed me it could not be removed even though it is a paid service.
If you interact with customers or vendors regularly you’ll understand this looks incredibly unprofessional to be touting another company at the bottom of every email. I will unfortunately be migrating back to the email behemoth.
Response from developer
Hi, We have rolled out update (5.1.0) for this and removed the “sent via Neo” banner from the composer. Kindly update to the latest version of the app. Cheers, Neo Support
