About
Manage your banking needs conveniently through a smartphone app. Enjoy benefits like earning points, fee-free transactions, and secure online shopping with a virtual debit card. Open an account quickly and access various financial services.
What's New in 第一生命NEOBANK
4.7.0
June 18, 2026
ICチップ読取に対応しました。
Developer apps
FAQ
Does 第一生命NEOBANK have ads?
Yes, the 第一生命NEOBANK app contains advertisements.
How can I open an account with 第一生命NEOBANK?
You can open an account with 第一生命NEOBANK using your driver's license and smartphone for identity verification, with account opening potentially completed as early as the same day for applications submitted between 10 AM and 10 PM.
What are the benefits of the 第一生命NEOBANK point program?
You can earn 第一生命NEOBANK points by using the bank for transactions like salary receipt, direct debits, foreign currency savings, and debit card usage. Accumulated points can be exchanged for cash at a rate of 1 point = 1 yen, with exchanges possible from 500 points.
How many fee-free transactions does 第一生命NEOBANK offer?
第一生命NEOBANK offers up to 5 fee-free ATM withdrawals and up to 5 fee-free transfers to other financial institutions each month, available 24/7 except during maintenance periods.
Can I shop online without a physical card using 第一生命NEOBANK?
Yes, the 'Smartphone Debit' feature allows you to shop online using a virtual Mastercard debit card issued through the app. You can also manage your debit card, view transaction history, and set spending limits within the app.
What security measures does 第一生命NEOBANK have?
第一生命NEOBANK employs robust security measures to ensure safe transactions, including biometric authentication for login to quickly check balances and view up to 7 years of transaction history.
What financial products can I access through 第一生命NEOBANK?
You can access a variety of financial products including yen deposits, structured deposits, foreign currency deposits, and apply for various loan products such as education loans and car loans directly through the app.
Is 第一生命NEOBANK available on all devices?
The 第一生命NEOBANK app is currently supported on iPhones and iPods.
