Neopets User Reviews

Customer Experience

Positive experience68.1% of reviews
Neutral12.5% of reviews
Negative experience19.4% of reviews

~ Based on 72 written reviews from the US App Store.

Is Neopets Safe?

Neopets: Companion App appears mostly safe based on user ratings. AppsHunter Safety Score for Neopets is 80/100.

This assessment is based on 104 user ratings, with an App Store average of 4.1/5.

Safety Analysis

77.9% of ratings point to a safe experience
5.8% of ratings suggest some concerns
16.3% of ratings point to a risky experience

~ Based on 104 App Store ratings for Neopets.

Is Neopets Legit?

Neopets: Companion App appears to be a legitimate app. AppsHunter Legitimacy Score for Neopets is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

OG Player

My account has been active since 2009 and I regret nothing. i love the game, its versatility and so on and so forth. the thing is its always been ahead of its time because there’s so many options within the game. if it were more up to date now it would really take off. I feel like there being a more virtual world within the gameplay is missing. this is from the era of kids who played pixie hollow, smalleorlds, habbo hotel, club penguin, webkinz, etc. and nowadays there’s no way to really get online and play with other players. something like that would be fun. also it’s literally NECESSARY to bring back key quest and creating / decorating your Neopets home. i also think as many games on the mobile app as possible would be great because a lot of really popular ones and old school ones i can’t play at all even on my laptop and i want to. i do think we should earn more NP from the games because it’s quite minimal. and i would absolutely play more games if we earned more. i also really like the idea that we can because many games you can’t really earn your money by just playing games within the game so that’s nice. basically as much as we can get going on the app as possible would be really great i think because it’s really convenient to be able to play on the phone. i do love how the app is going so far but i hope it’s not nearly done. also lastly i think maybe there should just be a Neopets video game via xbox / playstation. i think that would be a huge hit especially if players can link their online account. i’m just saying i hope somebody thinks about this and literally incorporating as much of the game play as possible into the game, not something entirely different.

thanks for reading, hope it helps!
account: lexyv14
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Super handy

Yes it is limited but it’s not made to replace website neopets and it’s a great way to care for pets on the go. This really solves a problem for adult neopets players who sometimes just need a way to check quickly (or show their friends their cute little pets)

Pls add bank +shop management!

This is a companion app so it’s not meant to do everything! But I appreciate being able to check in on my Neopets and doing the dailies etc. I wish I were able to make deposits into my bank, and that I could see item descriptions/actions aside from feed or wear. Such as being able to add them into my shop. Looking forward to seeing what is added.
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Just an idea

You should consider putting some styles and pet pet battles available through this app too

Seriously?

Yeah nevermind I take my previous positive review back. Trying to gatekeep things that are FTP on the site as "premium only" in this app? Forget it.

OK on the Go!

I love the solitaire, this is a quick way to make sure you at least complete your daily spins and grab your omelette.


My wishlist: more mobile friendly games, collect daily interest from the bank in app, shop wizard, manage my shop, battledome
, fix the bug where completing one scratcher sets a timer on all scratchers
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Great App

You certainly can't do everything that you can on the desktop site-- but this app has added so much in a short time. I'm excited to see what comes next.

It's okay.

There's only three games you can play (and the Sahkmet Solitaire doesn't pause when you hit pause. The timer keeps going), and you can't do anything with the items in your inventory. Bought a stamp? Okay well you have to go to your computer to put it in your album or on the trading post.

Got a junk item from the fishing vortex? Stuck there till you go on your computer. Can't check the daily quest log either.

It's better than what you'd think it would be, but it has a LONG way to go before it really feels like a worthwhile addition on your phone.
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Great but wish

Great but wish neopets would incorporate a new way to play that would be more like Adopt Me as far as walking around and even trading. I’ve tried to get my daughters interested because I loved playing growing up but they prefer the Adopt Me setup. I think this would be a game changer for neopets.

add training school

please add training school to the apps. It could incentivise people to buy training cookies as well.

AMAZING GUYS

Can't wait for shop support, more games, gallery, AH, and wizard.

Excited for future

Limited functionality while also having issues with what is available functioning. Obstacle Course Caper does not send score. The daily wheels work tho 👍🏻

Great App

This is a throw back for me, definitely super nostalgic! Game has so much potential on the phone! Great start.

Awesome but

You guys need to quit being so lazy and fix your server!!!! I'm having trouble signing back in because of it!!!! 😡😡😡😡😡

Account Won’t Link

I have a NeoPass and I have everything linked I can log in on my phone through safari no issues on my computer or laptop but for some reason it will not connect and I tried to connect support but have to verify my email every time yet I get emails from Neopets so I have no idea what is wrongful

Disruptive ads

There’s not too much reason for anyone to download the Neopets companion app, it being a shadow compared to the desktop game.

The main issue I have with it is one ad in particular, where a bright red button keeps flashing at the bottom of the screen. It cripples the already lukewarm warm experience. It flashes constantly and sometimes reappears upon restarting. Please vet your ads a little better!
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New event isn’t possible to complete

Managed to get the required score twice now and both times the app froze denying me the ability to submit score

Great for feeding pets and doing SOME dailies

Has been a great app for doing some of my dailies while on the go as well as making sure my pets are fed! Super easy interface, would love to see more of the mobile web page on here and can’t wait to see what the developers do with this app!

Promising

Can't do much with this app yet but unlike the spinoff apps it has promise. Would like to see more of the main game migrated to mobile like this. The ads are fine to fund the site but it doesn't seem like there's any actual advertisers? The X button on the top right is also almost completely out of frame on both iPhone 13 mini and iPhone 17.
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App Issues

The app needs to allow you consent to neopass access. I lucked out but the page doesn’t let you scroll enough to hit consent.

I double tap exited the app and the consent button popped up.