Neopets User Reviews

Customer Experience

Positive experience26.8% of reviews
Neutral17.1% of reviews
Negative experience56.0% of reviews

~ Based on 257 written reviews from the US App Store.

What users say

Is Neopets Safe?

Neopets: Tales of Dacardia has mixed safety signals based on user ratings. AppsHunter Safety Score for Neopets is 66/100.

This assessment is based on 468 user ratings, with an App Store average of 3.3/5.

Safety Analysis

53.4% of ratings point to a safe experience
10.3% of ratings suggest some concerns
36.3% of ratings point to a risky experience

~ Based on 468 App Store ratings for Neopets.

Is Neopets Legit?

Neopets: Tales of Dacardia appears to be a legitimate app. AppsHunter Legitimacy Score for Neopets is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Modo decoração não salva as alterações

O modo decoração já é ridiculamente mal otimizado e ele ainda nao salva nenhuma das minhas alterações, desculpa mas isso é uma piada de mal gosto?

Response from developer

Hi! We’re sorry to hear you’re experiencing this problem. Please reach out to our support team at [https://talesofdacardia.support.neopets.com/hc/en-us/requests/new] so we can assist you further. Thanks, TNT

Good but not enough to do

The game is fun enough. I got stuck after 2 days due to the event going on and a section of my island not being unlocked yet. However, once I managed to get past that road block I was able to complete all of the main quests, side quests, and events quests within a couple of days. That being said, I am now done everything possible. I will continue to play solely for the neopass rewards though. If you don’t play neopets or don’t have neopass I don’t recommend the game honestly. For a game that has been out as long as it has been I am shocked by how glitchy the game still is, and at the lack of storyline/progress you can make.

Edit - my neopass unlinked in April and I still can’t reconnect it. The game is pointless without it as there is no game, the neopets awards are the only reason to play. I have sent in numerous tickets and the support team has had no solutions and continues to close the tickets without resolving anything. I have about 3 months worth of rewards sitting there that I can’t collect. Don’t download this - it’s not worth it.
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Response from developer

Hi! We’re sorry to hear you’re experiencing this problem. Please reach out to our support team at [https://talesofdacardia.support.neopets.com/hc/en-us/requests/new] so we can assist you further. Thanks, TNT

Happy to Steal Your Money!

Update: After WEEKS of trying to get a person to talk to me they cancelled my ticket due to inactivity. Then finally after two months a person looks at my problem and they obviously did not read my email and just told me the problem was I have an old version? That’s because the video I sent was from TWO MONTHS ago. They do not care. Nothing will make them care about this game. What a joke!!

This is a cute fun game but when we ran into problems basically immediately they were no help! A glitch in the game has cause us to be stuck and unable to complete the first level! Multiple dollars and multiple help tickets sent to them and we have received one single reply in over a month! They don’t mind taking your money but if the game is broke. They sure don’t want to try and help!
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Response from developer

Hi! We’re sorry to hear you’re experiencing this problem. Please reach out to our support team at [https://talesofdacardia.support.neopets.com/hc/en-us/requests/new] so we can assist you further. Thanks, TNT

You need an update

I really enjoyed the game but In my opinion if you want to make a game more fun,enjoyable,interesting ,engaging and entertaining then you need some updates and I think the game should add a home for the ant guy and the red fox thing so that players can find out more about both of there backstory that way YouTubers might make videos about the game so that other players can get to know the backstory about the ant guy and the red fox thing so the game can be more popular
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Response from developer

Hi! Thank you for the review and for sharing your feedback with us! Our development team will definitely consider your opinion and make the game better. Thanks, TNT

Awful

Not only are there only two chapters that you can beat in a single day (downloaded and just started playing yesterday. Beat all the chapters available), but this app is extremely buggy. Things you fix look like there's no change. Ariel keeps asking you to color new Neopets homes red, even though you already changed their color to something else. Or what if you like the default blue? Nope. She doesn't accept that. Her quest will stay until you talk to her and craft yet another stupid red paint roller and then you have to craft a different one after you are FORCED to change the color of the house to red, so you wasted at least one essence and roller depending on if you had changed the color before or not. I have wasted TWO now. This is stupid.

I have tapped a pet to talk to them, just for them to slingshot into the rocks and be unable to be spoken to and they don't move until I relaunch the app.

I just started playing today and have experienced way more bugs than a game that has been out for a couple of years should have. It's terrible.

The ONLY thing that makes this app even remotely worthwhile is the app exclusive items you can get on your Neopets account if you have your Neopass connected to it. That's it. At least Faerie Fragments is playable. This one is buggier than a beta test.

This is not a full game. If you are going to release a game that only has a chapter or two available, you should be adding more with updates. This game did not only recently come out. It has been out for a minimum of a year. This game has been sitting unfinished for so long. It is going down the same route as Faerie Fragments: nearly abandoned and staying 'alive' only because of events.
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Response from developer

Hi! We’re sorry to hear you’re experiencing this problem. Please reach out to our support team at [https://talesofdacardia.support.neopets.com/hc/en-us/requests/new] so we can assist you further. Thanks, TNT

Boring and glitchy:(

I’ve played neopets since I was a kid. This app is a good way to earn neopoints for your account thru neopass, but that’s pretty much it. The game is slow and pretty glitchy which is frustrating. The content itself and the minigames are also quite boring and not engaging. The process of building enough decorations to actually make your space cute, growing produce, making omelettes, etc is so slowwww and dragged out. And I am NOT paying any of my real money to speed it up. It just makes it so boring that you lose interest really quickly unless you’re looking for a way to earn extra NP.
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It’s meh

The game isn’t complete. The only purpose of it is to fulfill daily requirements for main site.

Love it, but…

The game is great if you’re a regular Neopets player and want to received additional neopoints and work towards rare items, but the game itself is very unfinished and has been for years now. I would love to see the story and quests expanded to the rest of Dacardia but there doesn’t seem like there’s any plan for that to happen anytime soon (if ever).
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Happy to Steal Your Money!

This is a cute fun game but when we ran into problems basically immediately they were no help! A glitch in the game has cause us to be stuck and unable to complete the first level! Multiple dollars and multiple help tickets sent to them and we have received one single reply in over a month! They don’t mind taking your money but if the game is broke. They sure don’t want to try and help!
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App store store shovelware with Neopets branding

Checked this out as a returning Neopets player and... this game was so clearly designed around pitching the ROI to investors that it hurts to play. Thinly veiled attempt at minimal dev budget + maximum profit, no originality or fun to be had in either the concept or execution. It's always a bad sign when your main engine for both adoption and retention seems to be bribing main-game Neopets users into playing for such high Neopoints rewards they'd be stupid to turn down. If this was a good game I'd play it to support the site, but it's just not.
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Finally fixed it!

Works now

Cute!

Everything I want in a game!

Lack of Resource Population

Initially an interesting and fun game. I like that it is connected to my Neopets account so I can gaming items/NP from playing. However, the game does not populate needed resources often enough to progress in the main story line, i.e. driftwood. Other than that, it has the potential to be a great game except its lack of progress potential.
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I WANT to love this, but the developers make it impossible.

I was so excited about a Neopets world-building game on my phone. But the app just turned 2 years old and there’s been ZERO progress on the plot development, just countless “donation domes.” The game has lost all appeal and feels like a freaking chore. Please for the LOVE, add more actual content to the game.
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Account gone

Account progress is gone. Customer support is aware and as far as I can tell have done nothing about it. Any request I send to them in the last couple weeks have fallen on deaf ears. Recommend not to spend money on this game.

Potential

This game has A LOT of potential which is why I gave it 2 stars but it kind of feels like the developers want you to lose your mind while playing.

I love neopets and I like mission based games so this should be a no brainer but it feels like the game is just over complicated.

You can’t skip any dialogue which gets annoying fast. To complete missions you need materials. Some materials are only found in these random boxes that generate on the beach and it’s very hit or miss to get the items you need to complete the mission.

You get neopets to help you gather items for missions but you have to feed them and they get hungry without doing anything. It they get too hungry you can’t use them to do anything and God forbid you don’t have the materials to make them something to eat

It feels like the developers are intentionally making it harder than what it needs to be, very glitchy and literally death on a bicycle

It suck’s because it’s not a bad idea it just executed very poorly
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Could be fun

Unfortunately this game has major UI problems in tandem with being a slogging, material grind-and-sink type of game that makes any potential enjoyable aspect of it pale in comparison to how difficult it is to keep pushing yourself to play this game. Add a log-in streak and jarring graphics, this game just feels stressful to play.
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Cute for adults AND kids to play

Such a cute game. Love that it actually gives me rewards like neopoints for my actual neo account. Great concept. This is even fun for adults!

No

The game had potential, and while the lack of story progression updates were embarrassing but forgivable how they failed to compensate actual paying costumers for loss of paid content (due mistakes on the devs end) was the final straw.

I bored

There no update on new places for a long time. This app dead. Only good from it is if I like the prize quest on the main site. This week alone was just one day on the game but done in 3 minutes .