App crash or don’t work and too slow
Response from developer
Hi, we’re sorry for the inconvenience you experienced. If the app isn’t working properly on your device, please contact us at lens@nero.com for further support. Thank you for your feedback.
Photo editor
Want to pay once on good day,
But overpriced
Wish it was reasonably priced !
Response from developer
Thank you for the thoughtful feedback. We’re glad the app has been useful, and we understand your concerns about pricing. We’ll share your suggestion with our team as we continue improving our plans and purchase options.
Editor
Response from developer
Thank you so much for your support! It means a lot to us and encourages the team to keep making the app even better.
Хз
Response from developer
Спасибо за отзыв! Очень рады, что приложение помогает вам улучшать фотографии. Будем и дальше работать над качеством и удобством.
Не работает
Response from developer
Нам очень жаль, что ваш опыт оказался не таким, как ожидалось. Не могли бы вы подробнее рассказать, что именно вам не понравилось? Ваш отзыв поможет нам улучшить приложение. Вы также можете связаться с нами по электронной почте: lens@nero.com . Будем рады пообщаться.
Ich habe es kurz getestet
Response from developer
Vielen Dank für Ihr ehrliches Feedback und dass Sie unsere App ausprobiert haben. Es tut uns leid, dass sie Sie nicht ganz überzeugen konnte. Sie erwähnten, dass andere Programme besser sind – dürften wir fragen, welche zwei Apps Sie meinen? Das würde uns sehr helfen, unser Produkt zu verbessern. Falls unsere Beschreibung Erwartungen geweckt hat, die wir nicht erfüllen konnten, werden wir das intern prüfen und gegebenenfalls anpassen. Bei Fragen oder weiteren Anmerkungen können Sie uns jederzeit unter lens@nero.com kontaktieren. Vielen Dank!
Best tool
Response from developer
Wow — this truly made our day. 💛 We’re so happy the app helped you recover your old photos. Your support means so much to us. Thank you!
Teuer
Response from developer
Hallo! Es tut uns wirklich leid für die Unannehmlichkeiten. Das Problem sollte mittlerweile behoben sein. Bitte aktualisiere die App auf die neueste Version und versuche es noch einmal. Falls weiterhin irgendwelche Probleme auftreten, sende uns bitte eine E-Mail an feedback@nero.com. Wir helfen dir dann sofort weiter!
Flawless
Response from developer
Thanks for the great review! We’re happy to hear that you’re satisfied with the quality and performance. Your support motivates us to keep improving 😊
parfait
Response from developer
Thank you so much for your wonderful review! 🌟 We're really glad to hear that the app is helpful and easy to use for your retouching needs. If you ever have suggestions or need any assistance, feel free to reach out to us — we’re always here to help! Thanks again for your support!
BEST PHOTO ENHANCER EVER!!!
Photo 2x upscale / Photo 4x upscale
ABSOLUTELY EASIER THAN ANSWERING A PHONE FOR THAT MATTER. AUTOMATED BUILT-IN READY RO ENHANCE PRE-SETS IS WHAT MAKES IT WORTH EVERY CENT. COMPUTER IS EASIER BY FAR BUT SUBSCRIPTION IS THE WAY TO GO UNLESS YOU HAVE YOUR OWN DEDICATED NVIDIA-RTX A2000 /A4000 / plenty DDR 4 RAM / & RUNNING A SERVER WORKSTATION OR GAMING PCAND NOTHING RUNNING. BEST EVER BUT NERO HAS A DEDICATED DATACENTER OR DEDICATED SERVER WITH THE PROPER RAM VIDEO PROCESSING CARD OR MAXXED OUT ON THE FASTEST NVME SSD DRIVES HOSTING DEDICATED SERVER & SOFTWARE TO ENHANCE THE PHOTO IR VIDEOS THE FASTEST. OTHERWISE RUN THE ENHANCER AI SOFTWARE THEN GO EAT TAKE TOO LONG. THE ONLY OTHER WAY YO USE NERO PHOTO SOFTWARE IS HAVE THE BEST IPHONE OR AT LEAST MID-GRADE IPGONE. ONLY APPLE EMPLOYEES THE BEAT EVER HARDWARE TO ACTUALLY DO EVERYTHING POSSIBLE THAT A WINDOWS-SERVER DATACENTER COULD DO OR ALMOST DO. BUT I WOULD BET AND IPHONES PROCESSOR RAM AND VIDEO CARD AND WHAT NOT. ALL THE COMPONENTS WOULD HOST A WEBSITE RUN SHARE-POINT AS WELL AS HOST OFFICE 365 as well as have 9 OTHER DEDICATED SERVICES IT COULD HOST AND RUN. NO OTHER PC MAKER OR PHONE MAKER EXCEPT DELL WORKSTATIONS OR NVIDIA DATA SERVICES WHOM MAKE THE BEST EVER GAMER VIDEO CARD KNOW WHAT IS NEED WITHOUT LOCKING UP YOUR ENTIRE DEVICE OR PCFOR AN HOUR. JUST TO DO 1 photo. Best go use NERO’S DEDICATED CENTER SERVER HOSTED BY THEM AND JUST PAY YEARLY. U LEAS YOU HAVE 1 Hour a piece to wait on each edit. 😂🤣
Response from developer
Thank you so much for your amazing feedback! We’re really glad you enjoy using Nero AI Photo Enhancer. Regarding your point about dedicated processing and performance, we’ll continue to optimize this in future updates. If you have more suggestions or ideas, feel free to reach us anytime at lens@nero.com.
I can say this is the best photo enhancer
I can wait for upcomming features but you guys should confirm what will come
Response from developer
Thank you so much for your support! 🙏 We're glad the tool meets your needs with fast and clean results.For the feature you mentioned about repairing damaged photos, have you tried our Photo Restoration tool? It might be exactly what you’re looking for. As for more upcoming features like batch enhancement, we’re continuously improving, and your feedback is very valuable to us. If you’d like to share more details or suggestions, feel free to reach us at lens@nero.com — we’d love to hear from you!
Upscaler
Response from developer
Thank you so much for your support! 🙏 We're glad the tool helps with unblurring photos. If you have any suggestions or need assistance, feel free to reach us via lens@nero.com. We'll keep working hard to bring you an even better experience!
無料はゴミアプリ
Response from developer
このたびはご不便をおかけし、誠に申し訳ございません。クラッシュやフリーズの問題につきましては、現在改善に向けて調査を進めております。お手数ですが、最新バージョンへの更新をお試しいただき、それでも問題が解決しない場合は、詳細を lens@nero.com までご連絡いただけますと幸いです。
It’s incredible to use this app to my workflow
Response from developer
Thank you so much for the kind words! 😊 If you have any feedback or suggestions while using Nero Lens, feel free to reach out to us at lens@nero.com — we’d love to hear from you!
Review
Response from developer
Thank you so much for the kind words! 😊 If you have any feedback or suggestions while using Nero Lens, feel free to reach out to us at lens@nero.com — we’d love to hear from you!
So good
Tolle Funktion, mieses Geschäftsmodell
Was aber garnicht geht ist, dass ich bei jedem Bild das ich bearbeite die bescheidene Werbung „Schade, dass Sie gehen“ bekomme anstatt meines Bildes. Ja, ich habe mein Abo gekündigt-aber es ist ein Jahresabonnement und es läuft noch fast 12 Monate. Ich will es nur einfach nicht vergessen….und ich würde es auch verlängern wenn mich die App überzeugt. Bei der aktuellen Bannerflut die die App unbrauchbar macht ohne aktivierte Abo-Erneuerung werde ich es aber definitiv nicht tun.
So ist die App nicht empfehlenswert. Finger weg!
Response from developer
Es tut uns sehr leid, dass du eine negative Erfahrung gemacht hast. Du hast völlig recht – wir haben uns deine Rückmeldung zu Herzen genommen und werden das störende Abo-Banner in einer der nächsten Versionen überarbeiten. Wir würden uns sehr freuen, wenn du Nero Lens weiterhin nutzt. Vielen Dank für dein wertvolles Feedback! Für weitere Anregungen erreichst du uns jederzeit unter lens@nero.com – wir antworten dir so schnell wie möglich.
Terrific!
Thanks for the great software!
Response from developer
Thank you so much for your longtime support — it truly means a lot to us! We’re deeply touched that you still remember Nero Burning ROM from the 80s. Your journey with us through the decades and into the AI era is what keeps us going. If you ever need anything, feel free to reach out: lens@nero.com Thanks again for being part of the Nero story!
C
Response from developer
Sorry for the trouble earlier! We’ve already fixed this issue — please update to the latest version and try again. If the problem persists, feel free to contact us at feedback@nero.com.
