VPN
Response from developer
Sorry this happened. Your experience matters to us — please email bitsy@bitdefender.com so we can check your account and help resolve this quickly.
Super super great service
5 starts for that. Now I have to figure how to add this to my router (NETGEAR)
Response from developer
Thanks a ton for the awesome review! For router setup help, feel free to email us at bitsy@bitdefender.com — we’ll guide you through it!
Slow to No
Response from developer
We're sorry you've run into these issues. Please contact us at bitsy@bitdefender.com so we can help.
Buggy
Response from developer
Hi and apologies with the issue with the VPN. Could you please contact us at bitsy@bitdefender.com so we can look into it?
Worthless
Response from developer
We're sorry you ran into this issue. Please contact us at bitsy@bitdefender.com and we'll do our best to help!
Love this app!
Ridiculous.. just Ridiculous
Response from developer
Hello, Please contact us at bitsy@bitdefender.com with a few details regarding your issue and we'll do our best to get it solved. Thank you!
Ok the NETGEAR apps are easy
You guys used to have a professional setup.
I should be able to make my IoT network invisible along with the 5-6g. There’s tons of sleazy people in this world and they want to hack you through your IoT infrastructure.
Not only that. You should be able to setup your WiFi ip range without going into the web. I hate to say this but guess what. I’m really disappointed that your interface is going backwards. I mean I had a NETGEAR router in early 2000 and it had more security settings than this app. Same with the decco interface. I thought I was getting a superior product for the price. Turns out it was a waste of money in the end. Thanks. If I was investing in your company I would demand that you Fire your executives. What a joke.
Response from developer
Hello, Please contact us at bitsy@bitdefender.com with a few details regarding your issue and we'll do our best to get it solved. Thank you!
Cannot upgrade on iPhone from inside the app
Response from developer
Hello, Please contact us at bitsy@bitdefender.com with a few details regarding your issue and we'll do our best to get it solved. Thank you!
Lily
Response from developer
Hi, thank you for the 5 star review!!
Pointless without split tunnelling for apps
Great app could be better
The split tunnel vpn function has a website adding functionality which is only useful for a web browser, it needs to allow for apps to added to be of full use
App Update?
Limitada pero eficaz
Will not work on Computers
Netgear promoter application
More hassle than it’s worth
Problems started today 6/12/22
Was a 5 star but will go down if issues persist.
Can’t access Disney +
Response from developer
Hi, will be fixed in next version, thank you for your feedback.
False sense of security
I don’t know if the app got hacked and then redirected my traffic to fake sites, which looked like the real ones. Every time I reconnected, I was connected to a different VPN provider. I started looking them up, and they were ALL listed as high risk. This is not the same as the Bitdefender VPN. I even increased my subscription. Now I have to find new antivirus software. VPN software. I don’t trust the Bitdefender name any longer. I have also thrown away my new NETGEAR Nighthawk router.
Don’t waste your money on this or any Ndtgear or Bitdefender product. I don’t like having every system that I own compromised and hacked. I don’t like others viewing my cameras.
I have purchased the Ubiquiti Dream Machine Pro. It does protect my network. But it does not provide antivirus support. It will allow me to access my own system via VPN, but I’m not using it for general, mobile VPN solution.
