good but could be better
It would be great if you could stay logged into multiple businesses account accounts - and not have to continually login to switch studios
😣
Worst app ever
Game-Changer for Managing My Pilates Studios! 🌟
As the owner of multiple Pilates studios, I can’t say enough good things about the NetGym app! It has completely transformed the way we manage sub requests, schedule changes, and communication with our instructors. What used to be a stressful juggling act is now organized, transparent, and incredibly fast.
The app’s interface is clean and intuitive, making it easy for my team to accept, decline, or post sub requests in seconds. I especially love that I can see everything across all locations in one place—no more endless text chains or missed messages. My instructors appreciate being able to customize notifications and set their availability, and I appreciate the time and headaches saved every week.
NetGym has made our operations smoother, our instructors happier, and our clients better served. If you own a fitness or Pilates studio and want to take the chaos out of scheduling, this app is a must-have! 🌟🌟🌟🌟🌟
The app’s interface is clean and intuitive, making it easy for my team to accept, decline, or post sub requests in seconds. I especially love that I can see everything across all locations in one place—no more endless text chains or missed messages. My instructors appreciate being able to customize notifications and set their availability, and I appreciate the time and headaches saved every week.
NetGym has made our operations smoother, our instructors happier, and our clients better served. If you own a fitness or Pilates studio and want to take the chaos out of scheduling, this app is a must-have! 🌟🌟🌟🌟🌟
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Slow, glitches. Awful.
Slow to load, doesn’t always complete requests. Very laggy. It’s not my connection as I’ve tried Wi-Fi or cellular in multiple areas. This app needs some serious work.
My headache is gone!!!
Total game changer for my team of trainers
Logged out after latest update and can’t get back in
After your latest update I was logged out and not cannot get logged back in. I have to use the browser version which is less than convenient. This is needed for my job and nothing but an issue now.
Game Changer
I’m so happy I could cry 💙
Not functional
This app is so clunky for instructors. No easy way to socialize class swaps broadly. After you’ve very manually asked for swaps, it’s not straightforward to actually execute the swap. Comms are chaotic. We should have kept Slack.
For gyms with more than one location, not so simple
Net Gym is a great concept, and works well for studios and gyms with one location - but when you have a gym with more than one location or franchise studios, it’s super cumbersome to log out and in to see different locations. Hopefully this functionality to toggle between locations once signed in comes along soon, would be a game changer!
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Emails emails emails
The amount of emails received from this app is insane. Every single request gets an email, every acceptance gets and email. Every comment gets an email. It is constant and irritating and cannot be turned off
Makes my job easier!
We use NetGym for our 16 location Association… that’s over 1100 classes/week with over 350 instructors!
This APP does so much to make my job easier. Danny and Danielle have created an intuitive and user-friendly APP that seasoned and new instructors find easy to use.
From an administrator perspective, I love having access to the reports, metrics, ‘messages’, and resource page. And, because I am on the go (and not always at my desktop) the integration of these features from my hand-held device has been a game-changer.
Thank you for creating this APP, your eagerness for feedback, your ever-present responsiveness, and the steady flow of improvements and new tools (it’s like Christmas every quarter!) It is a pleasure to work with your company and your platform!!
This APP does so much to make my job easier. Danny and Danielle have created an intuitive and user-friendly APP that seasoned and new instructors find easy to use.
From an administrator perspective, I love having access to the reports, metrics, ‘messages’, and resource page. And, because I am on the go (and not always at my desktop) the integration of these features from my hand-held device has been a game-changer.
Thank you for creating this APP, your eagerness for feedback, your ever-present responsiveness, and the steady flow of improvements and new tools (it’s like Christmas every quarter!) It is a pleasure to work with your company and your platform!!
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Intuitive system, easeful for users
It’s not too good to be true: Net Gym really does solve subbing communication issues! The app is super convenient and easy to use. The opt-in / opt-out feature is great and it allows you to choose push alerts or text messages. The chat feature is GOLD and the developers are super responsive. Love you, Net Gym!!!! 💖
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Great customer experience
I am really loving Netgym as our system for booking and confirming subs. I feel that my feedback is always taken into consideration as to how to make the system grow with us.
Quickest way to find a sub!
Appreciate the app. Found two subs in the first five minutes!
Really nice and simple user experience
I really like the app! Simplicity is definitely key and I think you nailed it. I also like how you can choose specific trainers you may prefer as a sub or just select all. It has a social media feel to it.
Love this platform!
I love the new online sub program!
Ok...
It takes forever to load sub requests, you’re not able to edit locations or your skills without a manager approval, but our GFMs are BUSY let the instructors change these tiny details so we can more effectively help one another out. Other than that the app is fairly easy to use.
Response from developer
Hi Eiectum - Thank you for the feedback. Sorry you are having trouble with some of the settings in the account. I'd recommend connecting with your group fitness manager to express your concerns about the profile setup. While we understand the delay, please note the managers control such settings and permissions.
Malfunction
I updated the app and it no longer lists the names of instructors or names of classes. What gives?
Response from developer
Hi StokedNYC - Sorry for the trouble you had a few weeks ago. There was a known issue with the latest iOS updates. It is all fixed now. Please do not hesitate to reach out directly to us if you run into any further issues.
Glitch.
Love this app but there’s a glitch as of Thursday...
App closes when I try to switch accounts.
App closes when I try to switch accounts.
Response from developer
Hi Mammami2 - Sorry for the trouble you had a few weeks ago. There was a known issue with the latest iOS update. It is all fixed now. Please do not hesitate to reach out directly to us if you run into any further issues.
Sub-Communications made easy
We use the application at TMPL GYM in NYC. It has aided class coverages with little to no errors. Instructors are informed immediately when classes need coverage, which results of quick and timely responses.Managers who run the account have access to each instructors sub frequency so you can see who among your staff are team players. There is also a clear Calendar which makes managing all coverages easy. Can’t say enough good things about NetGym.
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Response from developer
Hi Jackcheez - thank you so much for the positive review! We are so glad to hear the tool has helped streamline your sub process. Please continue to reach out with feedback!
