PDFs arent generating
Response from developer
We’re very sorry that your PDF was imported incorrectly and generated unusable audio, especially after you trusted Neuvoice enough to purchase it. This may be caused by embedded font mapping or another issue specific to the PDF. If the document doesn’t contain sensitive information, please send the problematic PDF to support@neuvat.com. Having the original file will help us reproduce the issue, identify the cause, and work on a proper fix. Thank you for giving Neuvoice a chance. We’d truly appreciate the opportunity to fix this and earn back your trust.
Great app
Response from developer
Thank you so much! Being called one of the best text-to-speech apps truly means a lot to our small team 🤝. We’re incredibly grateful that you gave Neuvoice a chance and took the time to share your support. It inspires us to keep making the listening experience even greater! Please don’t hesitate to send us any feedback or suggestions at support@neuvat.com. Let’s make Neuvoice better together!
You look for free app with no limitations and this isn’t it
Response from developer
Thank you for giving Neuvoice a try. We understand that different users have different expectations and listening needs. The 15-minute-per-hour free usage limit, combined with a one-time purchase option for unlimited access forever, is designed to let users fully experience the app before deciding whether it fits their workflow. We’re sorry that Neuvoice was not the right experience for you at this time. If you have any specific feature requests, suggestions, or issues you’d like to share, please feel free to reach out to us at support@neuvat.com. We’re always listening to feedback from our community and working to improve. Thank you again for giving Neuvoice a chance.
Highly functional, easy to use, responsive developers
Response from developer
Thank you so much for the fantastic review and your incredibly kind words! We truly appreciate you giving Neuvoice a chance, and we’re grateful for the trust you placed in us, not only by spending time using the app, but also by taking the time to write such a thoughtful review. Feedback from users like you means a lot to us and helps shape the future of Neuvoice. If you ever have more feedback, bug reports, or enhancement requests, please feel free to reach out anytime at support@neuvat.com. Thank you again for your support. Let’s keep growing the Neuvoice community together!
Mispronunciation
Response from developer
Thank you for giving Neuvoice a try, and we’re sorry this pronunciation issue made the app unusable for you. We’ve fixed the pronunciation of “Shane” in our latest update (version 3.6.8), and while we were at it, we also conducted a thorough review of popular names to improve pronunciation accuracy across the board. Please note that existing generated audio is cached and will not automatically reflect these fixes. To hear the updated pronunciations, please reimport the book or switch to a different voice that has not been used for that book. We’re also working on a fully customizable pronunciation dictionary, so you’ll be able to specify exactly how names and words should be pronounced based on your own preferences. We apologize for the inconvenience and appreciate your patience. Thank you again for taking the time to report this - your feedback genuinely helped us improve Neuvoice, and we hope the latest update makes your experience much better.
