New Orleans Firemen's FCU User Reviews

Customer Experience

Positive experience76.9% of reviews
Neutral5.8% of reviews
Negative experience17.3% of reviews

~ Based on 52 written reviews from the US App Store.

Is New Orleans Firemen's FCU Safe?

New Orleans Firemen's FCU has mixed safety signals based on user ratings. AppsHunter Safety Score for New Orleans Firemen's FCU is 69/100.

This assessment is based on 40 user ratings, with an App Store average of 3.4/5.

Safety Analysis

52.5% of ratings point to a safe experience
10.0% of ratings suggest some concerns
37.5% of ratings point to a risky experience

~ Based on 40 App Store ratings for New Orleans Firemen's FCU.

Is New Orleans Firemen's FCU Legit?

New Orleans Firemen's FCU appears legitimate, with a few gaps. AppsHunter Legitimacy Score for New Orleans Firemen's FCU is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It’s worse

This app upgrade is worse. At least with the old app I could log into my accounts.
The new app has me locked out. I need my member number. I’ve never been given my FULL member number.
I get a partial
Member number on all of my late notices, that aren’t late because it’s automatically drafted out of my NOFFCU accounts, the member life insurance offers and when new board members take office.
I wish I knew how to scam, SO I CAN ACCESS MY ACCOUNTS. I can’t even verify that I am human!!
Show more

Don’t do it

If I could give it 0 stars I would. It’s absurd you can’t freely transfer money between vetted and confirmed accounts with out limits. Not to mention the insane almost 2 week delay on any check over 10k.

If I wasn’t gifted an account with NOFFCU when I was 5 back in 92 I would never, never advise anyone ever open an account with them.

Even a simple wire transfer or ACH deposit during business hours takes days.

I’ve been with them over 30yrs because of loyalty, and it ain’t worth it. Still incredible when trying to move as little as 5k usd is an epic event for them. Don’t even try to have them convert the currency for you to another bank, by the time they approve it the other currency rates change and it starts all over again.

NOFFCU, ain’t Nola or hospitality.
Show more

Snapshot issue

Trying to see my info but it keeps saying error, what’s going on with the app?

Desperately needs an update

App is so out of date. Should be Better

Freezing with new update

The new update causes it to freeze when trying to view individual account details. Have to keep completely closing the app (swiping up on Home Screen) and then retrying it till it works.

Access denied

Use to love this app, but now I have tried using it and it keeps giving me “error” access denied. What can I do?

Response from developer

Hi, Y1818p I’m sorry to hear you’re getting an error. So we can help get the issue resolved, please reach out via noffcu.org/contact-us and our team can investigate the issue. Have a great day!

Horrible

There’s not even a sign up option available, so I can’t even create an account.

Response from developer

We do not allow for opening accounts via the app at this time. You can Contact Us via noffcu.org for account opening options. Have a great day!

Never works for me

Every time I try to log on it gives me an error. So I can only do my banking online.

Fix mobile deposit

It won’t let me deposit checks it’s always gives me a error. this is ridiculous need to be fixed,had this same problem with the last app.thought this new one would have fixed it nope

Great update!

The new app is great! I can do so much more in it. Bill pay is easy from my phone. And finally I can deposit checks from this app instead of having a second app.

Thanks, NOFFCU!

No way to pay bills

Doesn’t include bill pay! NOFFCU took it off the website with the update and out of the mobile version. How are we to pay bills electronically like we’ve done for over a decade with NOFFCU?

Response from developer

Hi, Scoty147!Bill Pay was not online the day of launch, but we pushed that out shortly after. Our new app allows you to pay bills, manage payees, and much more! You can also deposit checks now from the same app! Thanks for being a member!

New app

Thank you NOFFCU for the update to our app and online banking platform. I absolutely love having one login and being able to see all of the accounts that I am on in one place. This update has made my home banking experience so much easier!

App

It’s a good app

Late payments

Can the app be updated to show when loan (car), credit card payments are late and the amount?

d

Yeah RD

Love it

I love this app I’m able to do anything I need did from my phone I just love it 👍👍👍👍👍👍👍👍👍

Few changes

Should join the check deposit app an the regular banking app together to make it a lot easier to deposit checks other the. That it’s a great app.

FIVE STAR ⭐️⭐️⭐️⭐️⭐️

Great app. NEVER freezes or crashes. ALWAYS accurate, easy to use! Great job

Two Thumbs up!!👍👍

Awesome app!!

Good

Good app. Easy to use. Needs Apple Pay