Surprisingly bad. Sadly.
I’m surprised with all the passionate, talented, and dedicated people that work for the NYPL, that this app was the best they could produce. Surely they have someone who teaches a class on end user interface or something similar. If not they have a book on it.
Allow us to select multiple format filters for one basic thing. Make it search, not catalog. Or change “catalog” to a browse/discovery option and add a prominent search function. No the current is not well designed or placed. It’s honestly very poor. Allow change of default library branch in app for those who’ve moved.
Allow us to select multiple format filters for one basic thing. Make it search, not catalog. Or change “catalog” to a browse/discovery option and add a prominent search function. No the current is not well designed or placed. It’s honestly very poor. Allow change of default library branch in app for those who’ve moved.
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False Advertising
Latest update of app claims that it now allows you to add your NYPL card to Apple Wallet
BUT there’s still NO way to add your NYPL card to Apple Wallet
Looked everywhere on app but functionality isn’t there
BUT there’s still NO way to add your NYPL card to Apple Wallet
Looked everywhere on app but functionality isn’t there
New update is terrible
My main purpose for using the app is searching for books I want and placing a hold on them for checkout. With the new app I am no longer able to place holds on books. Why not? And why would you update an app in this way? The new app is virtually useless for me.
New version is awful
The latest update is awful. I assume they didn’t test it with any real users because it never would have been approved. Please fix it 😫
could be much better
quiet unfortunate that this app is so confusing and terribly designed. why can’t you see how many people are on hold for a book until you actually go and put it on hold?? new design is fine but why is the website UI totally different and better than this







