App SUCKS
This app can’t correctly book appointments. It changes the date and time of bookings and it changes the appointment type.
Zenplanner is asking ME to completely change our programs, staff availability and so much more.
The AI agent refuses to connect me with a live agent. Eff off
Zenplanner is asking ME to completely change our programs, staff availability and so much more.
The AI agent refuses to connect me with a live agent. Eff off
CrossFit Gym Kiosk Management
The old app was great as a centralized kiosk on an iPad. This new app is scaled for a phone so if you’re using an iPad as a kiosk to check people in, check out retail items etc. it doesn’t look great and is hard to use. Functionality is the only thing that matters for a small
Business owner using front facing management software and this new app misses the mark. You can keep all the new bells and whistles but keep some of the things from the old app that tangibly worked for us. IE the member check in experience, the retail check out, daily class schedule. The new UI ain’t doing it.
Business owner using front facing management software and this new app misses the mark. You can keep all the new bells and whistles but keep some of the things from the old app that tangibly worked for us. IE the member check in experience, the retail check out, daily class schedule. The new UI ain’t doing it.
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From simple to complex
I have used Zen Planner going on 8 years now. Seems our time might come to an end if nothing changes soon. Every update makes things 5x more complex and 3 more clicks to reach the same Information. I understand growth and where you are headed but you took a functional app with an easy layout to now its a click through just to see the same info. Simplicity is key for small business owners who are busy.
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Terrible app
The new app and updates seem to be making the experience worse for gym owners. After the latest update coaches are getting error messages for members that are not accurate. Please fix the app asap.
The old app was better
This new app sucks. For each class you have to manually look up each person to check them in, there isn’t a roster that pops up where you can check them in.
Response from developer
Thank you for your feedback and we hear you. We added the roster that pops up where you can view all eligible members and check them in with one tap. Update to version 1.0.11 to check it out!
