Newcastle Herald User Reviews

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It has become slow to download lately on the laptop yet loads quick on the app on the phone

My Herald

46 years plus I have read the Herald daily, I can’t stop it now , as I am ageing it keeps me up to date with what’s happening with local and world wide news . And the competitions it runs is a bonus. Thanks you all do an amazing job. Lou’s Thought’s

More Hunter focus

I would love to see more news from the wider Hunter rather than just Newcastle.

Great app for a great newspaper

The app works well on an iPad so I can read it like I would the paper version.

Only thing I don’t like is there are no more letters from Brad Hill in Singleton. What happened to that guy?

Cannot log in

The app is pretty much useless. No way to log in except a stupid email link. Could not use app after downloading at all. Despite paying for subscription

Frustration

On several occasions the app doesn’t load the latest copy of the paper which is very frustrating

Another set of useless unnecessary changes to a working app

Why did this need to change. The new version constantly ejects you from the page being read to the title list of -ages. A complete pain. The evolution of most software from intuitive and simple to downright dumb, non intuitive and illogical continues apace. I have no doubt you will ignore these comments and continue to make useless improvements which mean I will in time stop using the product
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Substandard app for reading Newy news

The only reason I use this app is because it’s only slightly better than a basic html page but I frequently have to close it or get redirected to html pages anyway, it’s so frustrating, slow to load, glitchy… disappointing really.

App constant failure

Takes minutes to produce the daily paper. Very frustrating. On a pc however, no problems whatsoever.

C. Crossey

Since the last update of the app I thought I would give it a bit of time to see if I got used to it. I have not got used to it, every day it is a source of frustration ! Reading the Herald on my iPad is much more annoying than it was before. I like to read it in the newspaper format and it is a pain. I am considering cancelling my subscription and going back to buying the paper version !
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Newcastle Herald

Rotten

Fail on tablets

Works OK on a phone but has problems on a tablet of either denomination. Keeps loading the paper from the previous day and has to be shut down and restarted to get current day’s edition and is slow doing it.

New App.

Since you recently changed the App., it takes me up to a dozen tries to download the newspaper. It is totally frustrating. Touching the page to turn it, regularly causes it to disappear and I must start again. I previously had no trouble at all. This reader for over 50 years, is almost ready to give up. It was not broken, but you ,” fixed,” it and not in a good way.
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Review

Disappointed with logon procedure to get daily herald

NH review

I enjoy downloading the herald in the morning.

Digital news

To whom it may concern
Thank you for making available the ability for me to read the Newcastle Morning Herald each day on my iPad.
The very informative local, National and International news items are well covered.
I also enjoy the puzzles page keeping my brain active and giving me my daily challenge.
Keep up the good work!
Moira Kirby🌻
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My Herald

46 years plus I have read the Herald daily, I can’t stop it now , as I am ageing it keeps me up to date with what’s happening with local and world wide news . And the competitions it runs is a bonus.
Thanks you all do an amazing job. Lou’s Thought’s

Slow and repetitive downloading

So far this morning we have has to download the paper 3 times even after my wife has read it. We keep getting the message “Failed to load timeline. The operation couldn’t be completed. (NSURLErrorDomain error - 999.) Retry”. This happens every day and only since the app was upgraded. It is getting very frustrating. It is fine once we can read it and easier to go straight to a page with the little thumbnails on the right.
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New app

The new app is rubbish, keep getting loading errors. I pay good money to read the paper, and the moment I’m considering cancelling….. fix the app so it loads first time.

Password

Password request and reset process is hopeless.