Confused
Response from developer
Hi, Monica here, Head of Customer Care at Nexera. Sorry things felt hard to follow - I'd like to understand exactly where you got stuck. Email me at monica@nexera-app.com and I'll personally help sort it out.
Scam site, don’t trust
Response from developer
Hi, Monica here, Head of Customer Care at Nexera. That's not the experience we want for you. I'd like to look into your account personally - please email me at monica@nexera-app.com with your account details and I'll sort this out.
Mails
Response from developer
We appreciate your wonderful feedback! Your thoughts mean a lot to us.
not convincing
- I asked the support for general assistance re: you can‘t copy /paste the prompts from the lessons, I didn’t receive any reply.
- I cancelled within this first week
- they didn’t even let me see the first 6 or 7 lessons in a time convenient for me? and cut me out of the whole first week?
If so, I am fairly sure your biz model will not work for very long.
P.S. from the bit I was going through, the baby-steps curriculum is not for professional filmmakers.
Response from developer
Hi, Monica here, Head of Customer Care at Nexera. Sorry you didn't get a reply from support, and that the first week didn't line up with your schedule - that's not the experience we want. Please email me at monica@nexera-app.com and I'll personally follow up, including your notes on the curriculum.
Pure text no audio or video
Scam
Response from developer
Hi Ted, Monica here, Head of Customer Care at Nexera. I'd like to understand what happened with the instructions. Please email me at monica@nexera-app.com and I'll personally look into it.
Needs media
media or at least audio to help demonstrate
Response from developer
Hi, Monica here, Head of Customer Care at Nexera. Good to know - many lessons do already have an audio option, so check for that icon. I'll pass along the request for more visuals too. If that helps, we'd love it if you'd consider updating your rating. Email me anytime.
Not for educators
Response from developer
Hi Jlandt, Monica here, Head of Customer Care at Nexera. I'm sorry the content you found leaned business-focused when you came in expecting an educator-specific angle - that gap is genuinely on us to close, and I don't want to be defensive about it. Email me at monica@nexera-app.com and I'll make sure this reaches the content team, and see if there's anything currently available that's a better fit for your work.
Rubbish app
Response from developer
Hi Dandizzo, Monica here, Head of Customer Care at Nexera. Sorry to hear it's not working for you - that shouldn't be happening. Email me at monica@nexera-app.com with your device and account details and I'll personally look into what's going wrong.
Simple and Effective
Response from developer
We're glad to hear that you're finding the app straightforward and effective in providing clear answers to your AI questions! We appreciate your support!
Fedapac
Response from developer
We appreciate your positive feedback and are glad you're enjoying the app!
Paywalls
Response from developer
Hi, Monica here, Head of Customer Care at Nexera. Thanks for flagging that - if a lesson's info on Poe's pricing is outdated, I want the team to fix it. Email me at monica@nexera-app.com with the lesson name and I'll get it corrected.
AI Learning
Response from developer
We’re glad to hear you appreciate the structured lessons and clarity! Our lessons are designed to be straightforward and easy to memorize, ensuring a smooth learning experience. If you have any thoughts or suggestions, feel free to reach out!
Thoughts
Response from developer
Hi, Monica here, Head of Customer Care at Nexera. Sorry the intro didn't grab you - Nexera is continuously expanding with deeper content beyond the basics. Email me at monica@nexera-app.com and I'll point you toward lessons that go further.
Learning tool
Response from developer
Hi, Monica here, Head of Customer Care at Nexera. Just to clarify - our lessons are written by a dedicated content team, not generated by AI. Sorry it didn't feel like the right fit for you. Email me at monica@nexera-app.com if you'd like to share more detail.
Regional Vice President
Response from developer
We appreciate your feedback!
Usability
Response from developer
Hi, Monica here, Head of Customer Care at Nexera. Both of those are great points - audio is already available on many lessons, and progress tracking is valuable feedback I'll pass directly to the team. Email me at monica@nexera-app.com anytime.
Something Went wrong
Response from developer
Hi, Monica here, Head of Customer Care at Nexera. That definitely shouldn't be happening - especially right after signing up. Please email me at monica@nexera-app.com and I'll personally look into your account and make sure everything is sorted for you.
Is writing-reading-emails the only thing ClaudeAI can do?
I’ve written Python code that does just that but need help finding enough deceitful content to compare to legitimate job offerings to build my own LLM database that serves as the basis for building models that detect “the semantics of deceit”
So far all your product wants to do is coach me through building automated apps that read, create, or organize emails and documents I’ve got in front of me.
So far all your tool and my $20 has achieved is convincing me how TOTALLY OVERHYPED AI is!
Thanks for nothing. Nexera. You’ve proven to be little more than the latest tech-huckster in a career that has fended off far too many such useless hyped tools!
Response from developer
Hi, Monica here, Head of Customer Care at Nexera. Nexera is focused on teaching AI tools through bite-sized lessons - it sounds like you may have been looking for a different kind of product. I'd genuinely like to help. Email me at monica@nexera-app.com and I'll look into a resolution for you.
I need to be dangerously!
Response from developer
Love the energy, Matt! Sounds like you're ready to go deep - that's exactly the mindset Nexera is built for. If your experience feels close to perfect, we'd love it if you'd consider updating your rating to 5 stars!