Terrible confusion DO NOT DOWNLOAD
I wanted to be able to subscribe to audible books in Swedish. You cannot subscribe on the app, but must subscribe via the web. The App Store allowed me to download an app called « Nextory, » but the website had me download a different app with the same name. When that confusion was rectified, and my account was created, I found myself woefully “resident in France,” when I never mentioned France, and I am unable to change countries “until October.” My language choices are limited to languages from a to k, nothing comes up after k, so books in Swedish don’t even as appear as available on the app… Very disappointing result from three hours of effort.
Response from developer
Hi! Sorry for the confusion! If you are located in Sweden, you must subscribe from the swedish app, and not our french website. Once in your swedish app, you will be able to subscribe to the offer available in your country, and access to the right catalog.
Not fair😔
Response from developer
Sorry to hear about it! I invite you to change your geographic location for France to have access to our complete catalog. You can also change the language of your app for english and select it in the search page. 😊
Youboox is the best
Response from developer
Thanks a lot! Have a nice reading time!
delete account
Response from developer
Pour supprimer votre compte, il est nécessaire de nous contacter à "contact@youboox.fr" en nous indiquant votre identifiant !
I live in the U.S.
A éviter!
Update. Non le seul moyen de résilier l’abonnement est de vous envoyer un e-mail afin de suivre une procédure contraignante.
Nous sommes très loin d’une expérience client réussie.
Response from developer
Bonjour, nous sommes navrés de vous donner cette impression ! Afin de se désabonner de Youboox, il suffit de nous envoyer la demande par mail à contact@youboox.fr ou de vous rendre sur votre plateforme d'achat pour annuler l'abonnement si vous vous êtes inscrit d'un téléphone ou d'une tablette. Vous retrouverez toutes les informations dans notre FAQ disponible sur notre site internet www.youboox.fr. En vous souhaitant une belle journée !
Great App and Service
Response from developer
Bonjour, merci pour votre remarque, nous en tiendrons compte pour améliorer notre application. Bonne journée à vous !
Je suis le nouveau chef
Free Melusine Comics are Fun to Read on Halloween
Reasonably priced French books for learning
If you want a larger selection of books, you can pay a reasonable subscription fee and enjoy ad-free reading.
My only complaint: It is not designed to work with the built-in dictionary. It is very difficult to select a word to define without changing the page.
