NFL User Reviews

Customer Experience

Positive experience19.5% of reviews
Neutral6.4% of reviews
Negative experience74.1% of reviews

~ Based on 2,125 written reviews from the US App Store.

What users say about NFL

Is NFL Safe?

NFL appears safe based on user ratings. AppsHunter Safety Score for NFL is 90/100.

This assessment is based on 412,243 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.6% of ratings point to a safe experience
4.0% of ratings suggest some concerns
8.4% of ratings point to a risky experience

~ Based on 412,243 App Store ratings for NFL.

Is NFL Legit?

NFL appears to be a legitimate app. AppsHunter Legitimacy Score for NFL is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Should Work

This app is the glitchiest app I have - and it’s the one that I laid $100 to have access to. No way to fix the fact that I can’t watch it on my tv at all. Shamefully bad app and service.

Horrible App

I wish I could give -5 stars, this app is horrible. You can’t sign into your TV provider because NFL Network thinks the email you signed up with 25 years ago is the only email you can use. Everytime you hit the “change user” button nothing happens at all, it just refreshes the page. Terrible app.

App is garbage

Don’t get. Not woth the subscription

Glitch

Every week the app glitches, I did the required suggested steps to fix the glitches and it still glitches. The support team is worthless. No help. Waste of money.

Restarts consistently

I pay for Premium because I’m an idiot who just wants to watch my team play. The app refreshes and says I do not have Premium. I have to restart the app at least 10 times a game. Then if I am watching a replay it says the same thing but when I restart the replay starts from the beginning. Most frustrating app ever. How it’s got 4.5 stars is beyond me,
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Week 5 update. Still a complete failure.

Week 5 update. Only played glitches of red zone for 5 minutes then stopped working.
Week 4 Didn’t feel like getting frustrated so I avoided the NFL.
Week 3 update. If it’s not glitching I it’s not working. It’s mainly not working. Five minutes here five minutes there is all it is able to provide. Still a poor product and it’s hard to grasp why they can’t correct it.
Week 2 update. Stream falls apart every 6 to 15 minutes. Sometimes I can get it going instantly but it usually takes a few tries. I’ve never had experience with an app performing so poorly.




Falls apart at kickoff. Logs customers out and then doesn’t let them back in but they did a great job letting me know the code they just sent has expired.
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Worst experience I’ve had with an app

This app is garbage. Red zone doesn’t play and nfl customer service is horrendous. They never respond. I haven’t been able to watch red zone in over a month and their AI assistant is the only customer service rep you can talk to. Can’t talk to a human at all. And they consistently close out sessions before actually helping. It’s unacceptable. Do better.
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Not Able to Watch My Team

Signed up and it said I could watch my team then didn’t let me. Now I can’t get a refund.

Absolutely trash

Let me buy a subscription so I can watch it on my tv oh wait I need to give them my tv provider too wow, just let me watch the game for Christ sake

Terrible app

You can pay for it for the year and if it would ever work on your phone it might be worth it, but then it wont even play on the TV. This app is garbage and a complete waste of money.

Audio

I can’t hear any of the games only the commercials

Disappointed

I bought the app thinking I could watch my game because I wasn’t home and it’s not even streaming to view. All I’m getting is nothing but audio that’s a disappointment

Always Glitchy

The app is a great and reliable way to watch your local division game. But for how much we’re paying it’s pretty ridiculous how poorly the app works. There’s always something loading, glitching, lagging, etc.. It feels more like you’re watching the game via bootleg than through an official NFL app. Also, for $7/month you’d think you’d be able to watch the games on a desktop instead of just a mobile device.
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Streams Often do not work…

For an official app, this app lacks the refined polish that you would expect from the NFL often streams do not work for no reason. No these are out of market games which streams should work. I don’t know why this keeps happening. Do not sign up for the service.

Worst app in history

How is it that a company generates $299 trillion a year can’t figure out a simple app

Just a bad app

NFL app is the worst sports app. F1, MLB, PL, NHL,NASCAR. All way better and easier to use.

Worst experience

Customer support is terrible. Proven I’ve paid for the subscription yet still tells me I have to subscribe. One “person” tells me they can’t find the subscription linked to my email, another “person” tells me they’ve found it. Been dealing with this for nearly 2 weeks.

Worst app I’ve ever used on the Apple TV

I hate this app. I hate this app so much. Why? Because for some stupid reason it can’t seem to handle something as basic as keeping me signed in to my account. Literally yesterday it made me sign in to my account, and then today it made me do it again. It’s unbelievably aggravating, as it’s the most basic thing an app should be able to do. On top of that, there’s 5 different providers/subscriptions that you need to be signed in to in order to get access to certain games (paramount, prime, etc.) and this stupid app can’t bother to keep me signed in to those either! So every couple of days, I have to once again sign in to 5 different subscriptions. My Apple TV is the most recent model, I’ve tried deleting and reinstalling the app, but it doesn’t matter, this app will make you sign in to your various accounts over and over and over again. Ridiculous!
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Almost decent

Just using it for scores/news it isn’t bad, but the app doesn’t respond to your settings. I just wanted updates from my team, have unchecked EVERYTHING except my teams alerts, but I still get notifications constantly I don’t want and didn’t ask for. Frustrating.

Wish there was more alternatives

This app sucks keeps signing me out and telling me to subscribe which I have then stops the game and asks me to keep signing in. Super annoying