Widget
I can’t get the accessibility widget off the app. It’s really intrusive so I have deleted the app.
Disappointing with limitations on searches
We like going ‘yellow booking’ but are increasingly frustrated by the App ( and website).
Seems to be no way to set a perimeter for the searches and by county is useless if you live on the border of 4 of them.
Map is now very poor and relies on opening each garden in turn.
Every time we have searched we get different answers. It’s clunky, limited and not a patch on what it was 5 years ago.
Needs reprogramming
Seems to be no way to set a perimeter for the searches and by county is useless if you live on the border of 4 of them.
Map is now very poor and relies on opening each garden in turn.
Every time we have searched we get different answers. It’s clunky, limited and not a patch on what it was 5 years ago.
Needs reprogramming
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I just cannot get this app nor the website to work!
Surely whoever is supporting such a fab charity as the NGS can get a grip on the IT problems being reported. It’s clear some people can get the app to work but so many are reporting problems. We’ve reverted to the magazine to check the program of open gardens.
All the home owners who invest so much effort into opening their gardens deserve better support from the IT to ensure visits and charity donations are maximised.
All the home owners who invest so much effort into opening their gardens deserve better support from the IT to ensure visits and charity donations are maximised.
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Really useless
The app is no longer fit for purpose and I now just use the booklet and hope there are no last minute cancellations .
I AGREE - DOES NOT WORK
As others have commented, it doesn’t work. How can it be worse than the old version?
Useless
Absolute waste of time. Does not give open gardens near current location even though I know there are some available. Keeps hanging.
Good app. Improvements made??!
There must have been some good work done on this app since the bad ones. I think it’s excellent. Thumbs up
Absolutely awful
This app is almost unusable, if it doesn’t get fixed the visitor rate and charity money raised will plummet.
Old app good new app bad
Not fit for purpose
Just doesn’t work 🤦♀️
Awful to navigate and filter. Doesn’t include gardens that are advertising openings locally. I give up.
Atrocious
The new app is atrocious. It doesn’t work properly, it doesn’t find any open gardens based on my location. We have given up looking to see if there are any gardens open to visit.
It’s hard to believe that the new app was actually tested before being released because it’s just not fit for purpose
It’s hard to believe that the new app was actually tested before being released because it’s just not fit for purpose
Have NGS gardens seen a drop off in visitor numbers?
We’ve been going to NGS Gardens for years. The old app worked well. The functionality on the new one is atrocious! It returns no gardens when you know that can’t be true. The functionality isn’t intuitive. I can’t believe the 5-star reviews are real!!! Please update the app NGS!!!!
Dysfunctional
Sorry it just doesn’t work. Maybe it’s just today but doesn’t even search just keeps buffering. I shall go Old School using the booklet!
Poor update
Bring back the previous app, this so called new improved one is terrible. Crashes every time, not clear if it is providing updates when the distance is changed. The previous app was so much simpler to use. I wonder how many gardens I’ve missed because of this new app.
App at total failure
The new app is rubbish leant to define my own distance ALL of YORKSHIRE!!!!!!
Quick and easy way to find an open garden
I find this app, very useful for seeing what gardens are open near me on any weekend.
Wild and Green
Can’t understand the negative reviews! As of 2021 I’ve found it informative, useful, easy to use and many Fantastic gardens to visit. Charitable contributions are what it’s all about. Gloucestershire has been a massive hit for me.
Half the story
The app only shows gardens with open days, NOT gardens open by arrangement only! That would be ok if it were stated that for gardens by arrangement only you needed to go to the website...but it doesn't. So many will assume there isn't a suitable garden for their group to visit in any given area.
Hopeless App
I am opening my garden on 12 July and I can’t find it on the App and you can’t use http on a smart phone, really bad developers just haven’t thought it through
Poor. Could have been great.
No search by map area. Only shows a text based search presented on a map as an after thought. Drag the map to a new area and you are out of luck. You will see no results and cannot ‘search here’ as you’d expect to be able to do. Doesn’t show you anything that WAS open so you can’t work out if you missed something (so can plan for next year). Generally a polished high school project kind of app that should have been miles and miles better all things considered. Deleted it from my phone after 10 minutes of abject open mouthed disappointment. What a shame!
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