Niagara Region Waste User Reviews

Niagara Region Waste
Niagara Region Waste
Regional Municipality Of Niagara, The

Top reviews

Reminders

I appreciate getting the reminder the day before of what type of pick up is going to be.

Lazy worker Thorold Area

Tues January 20. I just want to call out the workers who picked up the garbage today in Thorold Area. YOU ARE RATHER LAZY! You threw the bins without common sense, you know the wind is blowing hard, you could have at least put them on the side of the driveway or yard, pushed them a little on the snow so the wind doesn't blow them away. All my neighbour's bins are on the road. 2nd complain, are you hating your job? Did you intentionally placed bins in the middle of the driveway entrance to piss off people? You are blocking cars going in and out of their driveway.
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Great app

Use it to check what is recyclable and not. Confirm HHW and locations to drop off. Super helpful!

Good App

This is an excellent app and useful. One issue, I often have difficulty connecting app to server so in that regard it is not so useful.

Response from developer

Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, Please submit your complaint at: resident-support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc.

Update

So this app says there’s an update, so how do I get it? Considering the last update listed is 2 years ago - does an update even exist?

Response from developer

hank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, please submit your complaint at:support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc.

We love this app!

I love that this app sends me notifications each week to let me know what can be put out. Garbage pick up in Niagara is biweekly so it’s great to keep track!

I can also use the app if I need to schedule a large item pick up!

I’m very pleased with how easy it is to use!

Green bin

This Thursday my green bin was not picked up or emptied? Not even touched! The way garbage & Green bin are handled lately tells me you have a very poor Company that handles the collection! The problem is not the APP only the company that collects the Green bin & Garbage! Why do they need to tip the bins upside down so that what stuck items end up as unsightly mess on the ground??
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Response from developer

Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, please submit your complaint at:support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc.

Most reliable App

I’ve never had a problem, I can always rely on this app. Thanks

Most helpful

Very easy to use and very helpful!

Handy

I wish all apps were this useful

Response from developer

Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, please submit your complaint at:support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc.

Wealth of info!

Best app to find info of what goes in where and what doesn’t. App is ALWAYS up to date including weather warnings in order to minimize flying debris. Date changes/ reminders/ FAQ’s etc are at your fingertips. This app works because of the conscientious people who work behind the scenes to keep us informed! Kudos!!
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Excellent app

Much better than the other ones

Great App

A very useful tool to remind and check whats to go out and when.

Rose

So helpful that they send you a reminder the night before. Especially helpful when it’s actually waste days or just blue/grey box days only. Thanks Niagara Region . One of the most useful apps.

Pretty much useless

Moved into new development 4 years ago and still no address available. We do have region supplied weekly waste pickup. Often the first stops for recycling.

Another app provides correct info. Also tried to drop off batteries and information was incorrect.

Response from developer

Hello! Can you please share more details about any problems that you are having with the app at support@recollect.net and include the name of the app that you are using in the email? We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc.

Incredibly useful!

Extremely helpful in helping make sure I don’t miss the household garbage days. Which would mean I have to keep it around for an additional 2 weeks. The app works so well. The push notifications are particularly helpful.

Deb

Really appreciate the notifications received the night before on what is put out for the next day.

Garbage, recycle etc

Good little app! I hen I can’t remember if there is waste allowed or not, it’s a click away!
Thanks!

Just awesome

I’m a huge stoner at night and this app saved my forgetful mind 🤣🤣🤣🤣 ty Niagara region 🍃💨

Most useful app

Most useful app since new updated information is clearly mentioned here and that at a touch of the app!