Notificaciones
Por Que no me llegan notificaciones
Not able to view my recordings
When I have this setup to motion bc we have cats there are many small motion clips. Everytime I’ve ever actually needed to pull up a recording the app doesn’t allow to load normally but 500 clips and after that it doesn’t even bring it up so I can attempt to watch the recording. It says it’s loading them on the count but none of the new ones appear on the list! Idk why this is but it’s very very frustrating! Having a time option to be able to choose from a drop down menu would be EXTREMELY HELPFUL!!
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No play back
The system is crappy. Find a better system. I have not had playback for sometime already. I have 2 cameras that the night vision no longer works or is black and white. I would give no stars but i can’t
Worst App ever
Playback is awful. I have an iPhone. I go to playback and you have to keep refreshing from 11pm the previous night. Then keep refreshing it. By pulling down. Most of the time it stops refreshing at whatever time it feels. So if an event just happened 10 minutes prior. Looking at it from your phone is impossible. If you do happen to get to the time you need and download it. The video plays faster or it’s been cut off.
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No push notifications
2nd review. 1st never posted. Customer service is terrible. Can’t get help. Ouch notifications do not work
Stressed and more stress
No notification from the app even updated and same problem
Not good for playback
I have 24 night owl camera systems that I monitor. The night owl apps are absolutely HORRIBLE with play back or trying to download any video whatsoever. It allows me to see that there is video available to watch but trying to watch them or download them is absolutely not going to happen. The reason the company I work for bought this camera system is for the video,audio, and app that was supposed to allow you to download the videos and do playback with out having to go to the location to do so. Sometimes, it looks like it’s going to download and then kicks you out of the app completely so then you have to go back into the app and wait for what seems like forever for it reload the videos. And if it is a video from earlier that morning good luck trying to find it you have to go to the top of the screen to reload and it only reloads about 10 at a time (if you have over 1,000 videos this is a pain) and most of the time you get disconnected from the system so you have to wait about 5-10 mins before it will reconnect to try to redownload the clips…. You should be able to find it on the desktop application but it will not allow you to watch it or download it either. At this point the app is just trash, unless, the only reason you want it is to watch it live… I ,also, have the desktop version as well and it does the exact same thing only difference is you can’t watch the live video from the desktop.
The protect app isn’t much better. I’m not sure who was in charged of developing these but it’s not even worth the download. Just watch your videos with a monitor when you can. If you are a corporation don’t even bother with this system I’m sure there is much better options out there.
I don’t normally leave bad reviews but would hate for someone to get as frustrated as I am currently with this set up!! And Yes I have called the night owl help center and stayed on the phone with them for hours trying to figure this out a few years ago when it was just one system and they could not figure it out as well. We also upgraded our internet thinking maybe that was the problem… that didn’t help either. Now that most of them don’t download or do playback we have figured out it’s nothing that we are doing wrong but most definitely a night owl problem.
The protect app isn’t much better. I’m not sure who was in charged of developing these but it’s not even worth the download. Just watch your videos with a monitor when you can. If you are a corporation don’t even bother with this system I’m sure there is much better options out there.
I don’t normally leave bad reviews but would hate for someone to get as frustrated as I am currently with this set up!! And Yes I have called the night owl help center and stayed on the phone with them for hours trying to figure this out a few years ago when it was just one system and they could not figure it out as well. We also upgraded our internet thinking maybe that was the problem… that didn’t help either. Now that most of them don’t download or do playback we have figured out it’s nothing that we are doing wrong but most definitely a night owl problem.
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Dear Developer stop apologizing and fix the app already!!!!!
To developer!! I Really don’t like this app/system! Please Stop apologizing and fix it already!!!! The last time this app was updated was 4years ago! Wow! I’am just shocked!!! This very frustrating when you depend on this especially when you’re away for business and need to check up on the house... this is unacceptable! What’s going on with this app????? It works sometimes & but most of the the time it doesn’t work please make sure you guys update all your bug fix and such! I would attach a picture of proof so that you guys can see and improve on your app! But unfortunately it won’t allow me to attach the pictures. This is by far the worst app! Last update was two plus years ago that’s 2.0 version! Wow!
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Response from developer
We want to assist you with this issue. Please contact our technical support team by calling 1-866-390-1303. We look forward to assisting you.
Needs an update ASAP
Make it compatible with android 13
App is pathetic
If you have their cameras you have no choice but to use their app. It barely works. Never have been able to view motion detection only live view. So you can’t go back and view anything that may have happened. Pretty much worthless. Using on iPhone. Please update your app. You never fix anything.
So bad
I would never recommend these cameras only because this app is horrible.
It Does Work, But Only If You Do This…
The app does work, but only if you grant it access to the “local network.” That setting can be found in the NightOwl app’s settings, which is in your iPad/iPhone’s settings menu (the icon that looks like gears). Be patient, make sure that everything is set correctly and connected at your NightOwl DVR, and you will be able to get this app to work.
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App stopped working
Cameras not populating after last IOS Apple update. Can this be fixed?
Not connecting over WiFi again!
COME ON MAN!!! FIX THIS APP ALREADY!!!
THIS APP IS SUPER HORRIBLE! CAN’T EVEN VIEW MY CAMERAS ON THE PHONE!!!
THIS APP IS SUPER HORRIBLE! CAN’T EVEN VIEW MY CAMERAS ON THE PHONE!!!
Half the features don’t work.
-It won’t let you filter times on recording playbacks.
-only shows me 40 motion recordings.
-creating a favorite won’t let you type in a name.
-only shows me 40 motion recordings.
-creating a favorite won’t let you type in a name.
Playback quality
The play back quality is horrible. If you go back to try and view a certain time frame. Depending on the time the video saved. You have to wait hours just to get to the time frame needed. There needs to be a fast forward option. This is horrible. I also had the police department come once to ask if they can see the video from the camera I have point to our alley. They where investigating a shooting and the car fled by my house. Unfortunately this app was no help and it was embarrassing. This system is the Wish version of any camera system.
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FIX YOUR APP
I have had 2 of your systems for over 2 years. I thought you would have your app fixed by now. I haven’t seen an update in a LONG TIME.
Don’t purchase
This app is horrible! The cameras themselves have good image but the app fails to run recorded motion on all cameras. Sometimes it does, most times it doesn’t. All I can really do is watch live view. What good is that?
Dear Developer stop apologizing and fix the app already!!!!!
To developer!! Really dislike this app/system! Please Stop apologizing and fix it already!!!! This very frustrating when you depend on this especially when you’re away for business and need to check up on the house... this is unacceptable! What’s going on with this app????? It works sometimes & but most of the the time it doesn’t work please make sure you guys update all your bug fix and such! I would attach a picture of proof so that you guys can see and improve on your app! But unfortunately it won’t allow me to attach the pictures. This is by far the worst app! Last update was two plus years ago that’s 2.0 version! Wow!
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Response from developer
We want to assist you with this issue. Please contact our technical support team by calling 1-866-390-1303. We look forward to assisting you.
Poor customer support and poor product
If you’ve bought this product, take it back and get a refund. They’re terrible.
