Niraxx Life User Reviews

Niraxx Life
Niraxx Life
Niraxx Light Therapeutics, Inc.

Top reviews

Can’t get the app to work

The directions are poor and I’m unable to get the session to start. I’ve made a connection with blue tooth and I’m sure I have the headband positioned correctly.

Update
The directions failed to mention that the battery cover on the pod needs to be removed. The Velcro needs to be pulled back and the pod is slid into position on to the headband. When the device is powered up you should see green lights inside the headband. Recharge after every use. The battery doesn’t last very long.

It’s a cool device though.
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Response from developer

Thank you for your review! We apologize for the confusion about setting up your device. Here's a video to help you: https://www.youtube.com/watch?v=XG9NHctTilA After each session, you can power off the device to help preserve battery life. If you have any additional questions, please contact us at care@niraxx.com

Can't create account

As of June 14, I can't create an account. I fill in the form and when I press Sign Up nothing happens.

Doesn’t work

Still buggy. Can’t tap through the intake screens.

Response from developer

Hi there! Thank you for taking the time to review the niraxx Life app. We want to provide you the best user experience. In order to tap through the intake screens, you must first connect the niraxx Brain Pacer device. We understand our users have not received their devices yet and therefore cannot access all the functions of the app. We kindly ask that you update your review once you have received your device and are able to tap through the intake screens. As always, if you have any questions, please contact our Customer Care Team via email at care@niraxx.com