Awesome product
I really enjoy using the Nissan virtual key on my phone cause there are sometimes when I’m so busy with tasks I always have the tendency to forget my physical key in my home or office, this app really helps to prevents me from walking back inside just to grab my keys. I give then product a 5 stars.
Useful Tool
I bought my car to use it on Turo and the virtual key has been a useful tool to allow my guests access to the car without having to meet them or buy a clunky key box. I wish that the app had the option to get notifications when the key is used.
A waste of money!!!
Although the availability of a virtual key was one of the selling points of the Ariya, this version of it is a disaster, and a complete waste of the $1000 the dealer charged. With some other brands of EV, the Virtual Key recognizes the approach and departure of the driver, and overall his as good as having a fob. This Nissan version is not that, not even close!
Furthermore, it is a privacy disaster, demanding access to ALL of your contacts! And those go to a third party!
We love our new Ariya, but we might not have bought it if we had known that Virtual Key is such a disaster, as that was a significant factor for us. What a waste of $1000! Honestly, I feel like we were ripped off by Nissan, and even by the dealer who should have told us that Virtual Key is a trash app.
Furthermore, it is a privacy disaster, demanding access to ALL of your contacts! And those go to a third party!
We love our new Ariya, but we might not have bought it if we had known that Virtual Key is such a disaster, as that was a significant factor for us. What a waste of $1000! Honestly, I feel like we were ripped off by Nissan, and even by the dealer who should have told us that Virtual Key is a trash app.
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Privacy disaster
Well my Nissan Virtual Key was installed. Didn’t take me 3 min to find the first major strike against the app. I went to share my virtual key with my daughter and after hitting the Invite New Driver button it prompted me to share my contacts with the app. No flipping way am I letting this random company upload my contacts. So I said no. And in return, poof, the feature of sharing my virtual key with someone is now disabled. Makes no sense that I have to give you contact information for every contact in my address book so I can share the virtual key with one person. What in the world is Nissan and this third party developer thinking? (And that’s putting it mildly.) There’s no technical reason you need access to all of my contacts’ information and you’re not getting it. There’s a principle in IT: you don’t want any more access to systems or information that what you absolutely need. If you don’t follow this principle then you are unnecessarily vulnerable to more problems when systems are breached or fail. Start following this principle or you’ll have fewer customers, and Nissan will sell fewer cars.
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A complete waste of money
I paid extra for this feature for my brand new Murano. It has never worked and nobody can seem to fix it. I paid $600 to have this feature and can’t even use it. Don’t waste your money.
