Niyo SBM User Reviews

Name: Niyo SBM - Old App
Rating: 2.2 (16 reviews)

Niyo SBM - Old App

Niyo Solutions Inc

💰 Finance

✈️ Travel

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Everything here is a problem

One of the worst service I have ever had.

Dead_pool_28

3 years ago

Response from developer

Hey there! Regret the hassle experience :( We would like to know what went wrong on our end. We are unable to identify your account information based on the username. Kindly write to us at global.escalation@goniyo.com from your registered email. Rest assured, we will have this checked. -MR

Customer service

The customer service is the worst you can imagine. After mailing them for so many time. Not even once that they responded. They just simply not interested in you. The debit card that was supposed to be dispatch, it was actually never dispatched. This is the reason I tried to contact them. And they are like I dont care.
This thing is not going to grow for sure. I changed to fi money.
And good luck with that

Imran Jayed

3 years ago

Response from developer

Hey Imran! This shouldn't have happened. We are here to set things right for you. Kindly help us to identify your details by filling in the form link here: https://tinyurl.com/sbm-userdetails so that we can connect with you at the earliest for further assistance. -AD

Must have card for all use !!

I’ve been using Niyo Global card for some time now. With friendly features like In-app ATM locator, live currency converter, and more, it’s the closest thing I have to what can be called a global wallet! Loving it.

Saurabhsjc

4 years ago

Response from developer

Hey Saurabhsjc! Thank you for putting your trust and confidence in us. We won’t settle for less than the best for you! Hope you’ll recommend Niyo Global to your family and friends. Feel free to contact us for any help. -AD

Easy to transfer amount internationally

I paid my University Fees with Niyo Global card with absolutely Zero transaction fee. If you are going abroad for studies, this is a must card!

bodhi1988

4 years ago

Response from developer

Hey Bodhi! We genuinely appreciate you for choosing us, and we are grateful for the trust that you placed. We hope you are satisfied with our services. For any help, feel free to reach out to our live chat support team through your Niyo Global app. -AD

Customer support is the worst

I’ve been trying to reach customer support for onboarding, but it seems like they don’t want to help, it’s like they wait for me to go offline then they reply, and say as you’ve been non responsive for too long I’m marking your issue as resolved, bro it’s not resolved, you’re not replying. Don’t mark it as resolved escalate it

No help even after a month where the problem is with the platform and not on my end. They called once telling they’ll resolve the issue but the issue still persists

pranjaljain0

4 years ago

Response from developer

Hey Pranjal! Thank you so much for your precious time on call. We've escalated your concern to our technical team. Rest assured, we'll get back to you with an update as soon as possible. - WB