Filter Favourites by Location
Desperately need the function to filter the Favourite List by available library! It would make it much easier to check if any of my favourite titles are available at my neighbourhood library! Or if several of them are available at a library further down , it would be worth to make the trip! (Click Helpful if you think the same!)
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Honestly i love this app so much!
They provide really good new recommendations and prompts! and the system is updated real time and i was so impressed when using it to check on the availability of the books! the interface design is also really pleasant on the eyes and easy to navigate which just motivates me to visit the local libraries more often!! thank you for this app and really good job to NLB!
-17 year old singaporean student
-17 year old singaporean student
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Irritating Ad Links
Latest update of ad links is frustrating. Whenever i click the arrow to get past the ad to next page, it somehow still goes to the ad. Results in often accidentally getting out of the newspaper app onto the main newspaper page. Don feel like reading anymore.
Reservation Process : Don’t fix what wasn’t broken
The previous system was far more streamlined. The current app's main issue is that reservation and collection details are completely decoupled and missing from the main interface, making tracking unreliable.
1. Inconsistent Tracking: Collection location/method is unclear (inconsistent handover between lockers and NLB staff).
2. Unclear Locker Emails: Emails for locker collection come from an external vendor and do not include the book title, causing significant confusion when multiple items are reserved.
3. Redundant Borrowing: Collection via staff requires a second, redundant borrowing step even after the item is reserved.
Please centralize and clearly display all collection details (including the book title) within the app for every reservation and eliminate the unnecessary re-borrowing step to improve the user experience.
1. Inconsistent Tracking: Collection location/method is unclear (inconsistent handover between lockers and NLB staff).
2. Unclear Locker Emails: Emails for locker collection come from an external vendor and do not include the book title, causing significant confusion when multiple items are reserved.
3. Redundant Borrowing: Collection via staff requires a second, redundant borrowing step even after the item is reserved.
Please centralize and clearly display all collection details (including the book title) within the app for every reservation and eliminate the unnecessary re-borrowing step to improve the user experience.
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Can’t access overseas even with VPN
I’m overseas and cannot use the app. I’m using VPN set to Singapore which used to work. This is the message : “We are facing some technical issue. Please try again”
I used to be able to access the app even when overseas. Books reserved previously and becoming available have no problems uploading to Libby though.
Tried the NLB webpage to see if someone could help and kept getting a 403 error message
I used to be able to access the app even when overseas. Books reserved previously and becoming available have no problems uploading to Libby though.
Tried the NLB webpage to see if someone could help and kept getting a 403 error message
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