Nordea Mobile User Reviews

What users say

Top reviews

Brilliant

amazing app, amazing netbank
Easy to use and very helpful support
100% would recommend

Udenlandske kunder

When people with non Danish phone numbers can add them it will be easier

Wrong response from developer

It has been previously possible to do a foreign recurring transfer through the app. I have personally done it and I still have a recurring payment from those days in my account. I never filled out a form. I always did it through the app. So what you write is wrong. You removed several useful functions when the app changed ownership.
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Dejlig enkelt

Nemt

Signon

It is to cumbersome to signon.

Bad customerservice

On your website it says I should call you to confirm - impossible to get through to you.

Need more easy for use rest good

Need more easy for use rest good

Bank Danemark number one !

Hi ,,
My name is Radu working with Nordea 5 year
Everything is fine ,, professional team , support team, security . Thank you Nordea!

Overførsel til udlandet har aldrig fungeret i app

I årevis har jeg prøvet at give besked om, at der altid kommer en fejlmelding, når man i appen foretager en overførsel til udlandet (“Felt indeholder ikke gyldig tekst”). Ingen henvisning til hvilket felt - og ligegyldigt hvilken tekst man skriver. Kundeservice siger hver gang, at de har givet klagen videre. Intet sker… Hvad er det præcis, man som udenlandsdansker betaler 250 kroner i kvartalet for, når man ikke engang kan bruge appen?
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Dårligt

Ubrugeligt til overførsler

Excellent Transaction

I am well pleased about the good and fast transaction of Nordea Bank. They are very reliable and I am so happy to be part of them.

Fejl feil og feil siden sidste opdatering

Fejl feil og feil siden sidste opdatering

Previously available functions gone

Used to be possible to have a recurrent payments, it is no longer possible. Means I need to schedule 24 separate payments for example for my child tuition in a non Danish bank. I used to love this app, now I hate it. It’s a shame for a Nordic bank app to have such limited functionality.

Response from developer

Hello. Thank you for writing a review of our app. It has never been possible to make foreign recurrent payments through our app. However, if you want to make a foreign recurrent payment, you can do this by filling out a payment instruction, which you'll find on our website: www.nordea.dk/udland. Once it is filled out, you can send it to us through your Nordea Mobile-app or internet bank. If you have any further questions, I hope you'll reach out to my colleagues on +45 70 33 33 33. Have a nice day. Kind regards, Jakob

Hader MIT ID

Værste møg for udenlandsk dansker!
I skulle skamme jer at have ignoreret og ikke været på forkant med jeres udenlands danskere! Skam jer Nordea I har givet mig så mange problemer.

“Scan Invoice” fra en subkonto?

Hvorfor “scan invoice” funktionalitet er forsvundet lige pludselig fra alle mine subkonto? Det var tidligere muligt at betale Giro med opsparing. Nu skal man overføre penge til hovedkonto først for det. Det burde være nemmere.

Absurd!

I’m just waiting for the next security measure - probably a little needle coming out of the app to take a blood sample! 🤬

Kan ikke logge ind, fejl og robotter

Jeg kan ikke logge ind, får en “der opstod en fejl, prøv igen” og ingen forklaring, efter at have indtastet NemID og godkendt.
Det havde ikke været så frustrerende hvis ikke deres support ikke var så ringe. En robot der skyder skylden på Apple, åbner et link som øjeblikkeligt lukkes igen, så jeg kan ej heller se den potentielle løsning, hvis der overhovedet er en.
Da appen virkede for et par måneder siden var den også fyldt med “fejl” i stedet for konto information.
Appen er køn, men den er ikke særlig funktionel.
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Stopped working since last update

Since the latest update it has stopped working. i get an error while trying to login with any method. It says “an error has occurred please try again”

Perfekt app

Altid en fornøjelse at kunne bruge alle faciliteterne -

Beste bank der findes i Danmark

100% klar på hjælpe
100% Best Danmarks app ever