Nice app but…
Response from developer
We are bothered by this as well, and have double checked our third party map provider's SDK and can confirm that there is still no easy way to adjust this. We are exploring using other map providers as well as including our own custom offline mapping functionality however these features are probably a ways off.
Northern Compass App
Response from developer
Thank you for your feedback Sanman. Northern’s earliest features were designed specifically to help give users more complete and accurate feedback on their direction and orientation and so it’s great to hear these features are appreciated!
now works with Watch 3
Response from developer
We are very happy the fix worked! Thank you for reporting the issue along with your Apple Watch hardware version. Please reach out to us at contact@treeswithleaves.com if you come across any additional issues or if you have any questions.
Compass on Apple Watch
Response from developer
FIXED in version 4.2.0. Hello #1 concerned customer. Very sorry for the delay resolving this issue. Another customer came up against a similar bug and we believe we have addressed the issue and you should now be able to select the tabs on your Apple Watch. Please let us know if this is not resolved or if you have any other issues or questions. Our contact is contact@treeswithleaves.com
Easy peasey
Bate and switch
Response from developer
Hello Hill Country Please contact contact@treeswithleaves.com at your earliest convenience so we can better understand what functions or features we are missing and/or what promotional materials might have led you to expect something different from our app. We are always extremely concerned when any of our customers have a negative experience. As for your trouble collecting a refund, Apple suggests developers point their users toward their support page at https://support.apple.com. From this support page please search for "Request a refund for an App Store or iTunes Store purchase.” If this is something you already investigated please disregard as it is not our intention to give you a run-around, developers just do not have any control over the refund process.
Perfect
Wish it worked on the watch
Response from developer
Please check out our latest update - Version 1.9.9. We believe we have corrected a bug the kept the “Enable Background Mode” from properly toggling on and off on the Apple Watch extension. We are also finishing up testing on our version 2.0 update which has many behind the scenes improvements. We really hope that some of these changes fix or makes it easier to setup the compass and location pointer on your Apple Watch and we hope you give this a second chance as Northern’s Apple Watch integration is far and away our favorite feature!
Excellent
Response from developer
Hello mck91707, thank you for the positive feedback! It is always helpful to get info from our customers about what’s working (and not working) with our product.
Stupid and overly complicated
Response from developer
UPDATED - Apple has since included a magnetometer on their latest Apple Watch Series 5 and our new app update fully supports this hardware as well. Northern also still supports our advanced GPS compass on earlier Apple Watch models. Taken together Northern on the Apple Watch is a fantastic navigation solution and we hope you give us another shot.
I don’t get it
Response from developer
UPDATE ... We greatly appreciate your feedback and hopefully we have addressed your request for more "how to" information in our latest update. You can access our new "Info card" by tapping the blue "I" button in the main map screen. If you have any additional feedback please feel free to contact us anytime at contact@treeswithleaves.com.
No magnetic compass on Apple Watch
Response from developer
UPDATED - Apple has since included a magnetometer on their latest Apple Watch Series 5 and our new app update fully supports this hardware as well. Northern also still supports our advanced GPS compass on earlier Apple Watch models. Original Response - Hello fayerbam. We would love it if you could download the latest version of our app. We have put a ton of improvements into the Apple Watch Compass since this review, including your request for a Cardinal Compass displayed on the Apple Watch. Even though there is no magnetometer on the Apple Watch we think that our GPS Track compass and the 6+ months of work developing and testing it deserves a second look and we sincerely hope our improvements this past year make Northern the great app you were hoping for.
