Get it together
App NEVER works. Sign in, cannot view my accounts. Very very frustrating. Actually considering switching banks over this.
Glitchy and not well thought-out
Changes don’t save. Keeps trying to sms land line- no way to change. Alerts set-up is clunky and unintuitive. Old one wasn’t as pretty but worked better.
Zelle
What happened to Zelle on the app? How do you suggest I transfer money? Is there a new internal way to transfer money to an external account? @support : please answer
Doesn’t offer zelle
Website claims the app offers zelle but no where to be found.
Now that zelle app is closed i have to try to find some other app to transfer funds fast
Now that zelle app is closed i have to try to find some other app to transfer funds fast
Excellent
There very good workers from lynch
No Account Access on a Friday Night
This is problem with this bank constantly. I don’t understand why the app is always down on the weekend but it is.
Internal Transfer
There should be an option to transfer between accounts on a schedule. Like transfer $100 every month on the 1st of every month for 6 months.
Unbelievable
This new app has been giving me problems this is unbelievable who has time to keep going into the bank they most definitely need to figure this out or I’m closing this account
Unprofessional
I frequently have issues with the Northfield bank app, especially regarding Zelle. Never had an issue when I was banking with Chase or Santander. This bank seems to think it’s customers have nothing better to do, but to have to constantly go in to a branch to handle issues that shouldn’t exist in the first place.
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Not loading
App worked in the past. No longer loading and will not open. Tried deleting and reinstalling but it didn’t fix the issue. All other banking apps I have never have this issue.
Zelle
They keep freezing my zelle without notifying me
Very poor
Facial recognition rarely works, cannot see any history other than the last deposit.
Doesn’t load
App won’t load for me .
Review of app
Meh at best. I’d like to be able to see the amount of checks that I have scheduled for my bills. For example, today is July 3. I have bills going out on July 22. On the computer I can see their amount, but not on my app. It would be sweet to see it on my app. Also, I would like to see the current offers you have going on. My savings was 2.25% but you dropped it to 1.8% (or something like that). If it wasn’t for the local manager I would never have known nor would I have known about your 5 month cd at 2.25% that I opened up. Make it easier for me to give you my business.
Update- nothing has changed. Meh at best is right.
2nd update- still meh. Can’t see what my scheduled payments are. Annoying to have to go into my account on the computer.
Update- nothing has changed. Meh at best is right.
2nd update- still meh. Can’t see what my scheduled payments are. Annoying to have to go into my account on the computer.
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Update
App is no longer working with the update
Zelle
I can't send a Zelle with the app anymore!!!
Great banking app
Great app. It does what I need it to do. I easy deposit checks and transfer money btwn my accounts. The customer service at the branch was great. I love that this is a community bank and I’m never banking anywhere else. Highly recommended.
CYYD
Works great
Savings & checking
We have had our accounts for over 25 years with Northfield. Thankyou for the excellent internet help & personal help in the bank. You have always been there when help was needed.
The Connollys
The Connollys
Font is too small
Your app was much better last year when the font was a little bigger. Font is so small now and there is no way to adjust even after increasing the font settings on the phone itself.
