Norton Family Companion App User Reviews

Customer Experience

Positive experience9.0% of reviews
Neutral2.0% of reviews
Negative experience89.0% of reviews

~ Based on 200 written reviews from the US App Store.

What users say

Is Norton Family Companion App Safe?

Norton Family Companion App does not appear safe based on available data. AppsHunter Safety Score for Norton Family Companion App is 29/100.

This assessment is based on 799 user ratings, with an App Store average of 1.4/5.

Safety Analysis

8.0% of ratings point to a safe experience
1.5% of ratings suggest some concerns
90.4% of ratings point to a risky experience

~ Based on 784 App Store ratings for Norton Family Companion App.

Is Norton Family Companion App Legit?

Norton Family Companion App appears to be a legitimate app. AppsHunter Legitimacy Score for Norton Family Companion App is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t Work

Randomly blocked google and would not stop beeping. It has done this many times now and I feel it isn’t worth the time it takes to set up. 1 star

quality of product is great!

overall. solid app. works well. blocks bad sites. only thing is it has one small weakness. if a child were to disiable cellular data for the app and turn their wifi off. the app doesnt work but the phone is still usable. a bug fix would be to warn if a child accesses the settings app. overall great work and keep going!

-norton user
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irritating issue

Every time when my apps unblock they are all disorganised

Horrible

Honestly my child has been begging me to open it cause it wont let her open WhatsApp to text her friends even when i make sure to only open WhatsApp

Doesn’t work on iOS 26

Straight up it doesn’t work correctly if you want audit your children’s websites without getting in their way. There are three levels: block, warn and monitor. Even if you choose monitor, if will both block and warn. Even if you specifically allow the website and all associated categories, it will still block and warn. Yes, I resynced the app multiple times. I had the same issue across multiple children on multiple devices. I’m done trying to fix it and uninstalling it.
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It’s works

This app is really great at blocking apps but the feeling that your parents can see everything you do is just, you know.

Bad

It glitches

ABSOLUTELY UNUSABLE - Destroys my schoolwork!!

This is genuinely the worst app ever created. It is basically a virus that my parents paid for. It doesn't just 'monitor' my phone—it literally bricks it.
I’m 15, yet I can’t even use the CAMERA or NOTES app? How am I supposed to take photos of my homework or study my own thoughts? And the curfew is a joke. At 6:00 PM, my entire iPhone basically dies. I can’t access Google Classroom or Gmail to turn in my assignments, so now I’m getting points taken off because of a stupid filter.
Speaking of the filter—it is completely broken. It flagged Google Sheets as 'dangerous.' How is a spreadsheet dangerous?? I have to ask for permission for every single click, which makes doing a 10-minute research project take three hours.
I have like 10 apps left on my screen because this app hid everything else. It’s not 'protecting' me, it’s just making me fail my classes. If you want to actually use your device for school, STAY AWAY FROM THIS APP. 0/10.
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.

Me and my family personally don’t recommend using this app. It can make your phone run slower at times and it’s just not the best app out there.

IOS26

Since upgrading to IOS this app doesn’t work with instant lock . It worked before I upgraded and still does on IOS18 , we need a fix for this

Doesn’t work with iOS 26

My son updated to iOS 26 and now my favorite feature the instant lock doesn’t work. Now I have had to go old school and confiscate his phone.

Absolutely useless

Either too restrictive so it will block everything or allows everything.

Also sends a notification to my watch at 1am to wake me up and tell me my kids HAVENT logged any activity on their devices- thanks for the pointless update.

Doesn’t update in real time. Really hard to unblock specific sites or work out what category a site/app falls under. Eg school Microsoft login was painful to allow child to access and use.
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From a kid using this app

This app just has so many flaws, parents, don’t get it, it blocks you from using websites that aren’t even restricted and it says that you have gone onto like Facebook and TikTok whenever you haven’t even, don’t get this app, it’s so bad

VERY BAD APP!!!

I downloaded this app so my children could stop using it but little did I know
It didn’t let my children use any apps
And I tried to delete the app but it stopped me and a year passed by so guess what my kids apps were gone! DO NOT DOWNLOAD THIS APP!!!

VERY HORRIBLE!

My parents use this app to control my all my devices,
This app has no privacy and it allows the parents to see what their children is playing, watching and messaging. Children also need their own privacy too! And while I’m playing games or messaging my friends, It gets blocked and I couldn’t even say bye!
HATE THIS APP SO MUCH!!
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My Thoughts On The App

I wouldn’t recommend getting this app because of many reasons. One, it doesn’t save what app you’re on. Like say you go to Google and then you exit out of the app but when you go back in it isn’t on Google anymore. Two, it glitches a lot and usually it’s because you have a lot of history but even when the history is clear it still glitches really badly. Finally, the app sends you WAY TOO many unnecessary notifications and that gets really annoying. Even though you can turn off the notifications in settings it’s still very annoying getting so many notifications when you first get the app. These are some of the reasons why I give this app a 2 out of 5 stars and why I wouldn’t recommend getting this app. Take it from me, don’t waste your time with this app and download an actually good VPN.
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Useless Garbage

I would this dumb app a rat, but even rats know how to help each other and they serve their purpose. This app? HECK NO! It’s just been useless junk to me! It deletes all my apps including itself and we can’t get rid the setting of which apps to keep. It also blocks certain WiFis and websites and now I can barely get access to anything! We all tried to change the settings of what to block but IT’S ALL JUST A STUPID FRIGID SCAM!!! What the heck are you doing if you get this app? Please don’t get it… you will regret it.
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i can’t uninstall it

title is self explanatory

Don’t listen to the other negative reviews

The only reason THEY rated it one star was because they were mad that their parents could set limits for them. My parents got this app and set limits for me, but limits are not such a bad thing if you ask ME. I mean like, without limits the USA would me CRAZY! This app works! My parents set limits for me and they work. For instance, I can’t download any thing 17+ this app is great at what it does and even though sometimes people(mostly kids)get mad at limitations a lot of times, it’s a good thing! Also my parents don’t let me play games like Fortnite or watch YouTube but that makes me one of the nicest kids at my church class! NO BRAIN ROT!!! LETS MAKE LIMITS AND GET RID OF BRAIN ROT!!!! Anyway, have a good day!(or night) bye!
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Hmm

Okay I get the idea and as a kid, I’m not against it. But if you’re going to do something that LOCKS DOWN your entire phone, at least keep your own app unblocked so you can actually use the time extend feature…