Norton Family Companion App User Reviews

Customer Experience

Positive experience8.7% of reviews
Neutral2.0% of reviews
Negative experience89.3% of reviews

~ Based on 253 written reviews from the US App Store.

What users say

Is Norton Family Companion App Safe?

Norton Family Companion App does not appear safe based on available data. AppsHunter Safety Score for Norton Family Companion App is 29/100.

This assessment is based on 797 user ratings, with an App Store average of 1.4/5.

Safety Analysis

8.3% of ratings point to a safe experience
1.6% of ratings suggest some concerns
90.1% of ratings point to a risky experience

~ Based on 797 App Store ratings for Norton Family Companion App.

Is Norton Family Companion App Legit?

Norton Family Companion App appears to be a legitimate app. AppsHunter Legitimacy Score for Norton Family Companion App is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Não instalem ele rakeia o celular

Dês que meus pais enstalarão eu não consigo fazer nada

Eu literalmente não consigo mais asseçar à câmera tipo ele rakeia todo o celular rouba dados particulares e acessa a câmera
depois que minha mãe instalou meu celular travou e eu perdi todo meu dinheiro que comprei meu celular eu tive q gastar tipo uns 1000 dólares em outro celular
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THIS APP IS MY VILLAIN ARC

MY MOM THOUGHT IT WOULD BE HILARIOUS HAVING TO FIGURE OUT HOW TO USE THIS FOR AN HOUR, THEN SHE COULDNT EVEN FIND MY LOCATION LIKE THE APP PROMISED, IT DELETED MY APPS AND MY MOM DIDNT EVEN DO ANYTHING, AND I WONT WISH THIS FRICKIN APP ON UR WORST ENEMY, IT BLOCKED ITSELF, ITS THE WORST THING EVERY, THE APPS STORES GRANDKIDS ARE GONNA FEEL THIS, THIS MAY BE THE WORST THING TO HAPPEN TO ANYONE OR ANYTHING, IT GOT FALSE NOTIFICATIONS, MY DATA MAY BE GONE FOREVER, MADE MY SISTER FREAK OUT ON MY MOM, ITS FALSE ADVERTISING , CONFUSING, GIVES U LACK OF PRIVACY, MAKES YOU WANNA JUMP OFF THIS FLAF EARTH
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Doesn’t Work

Randomly blocked google and would not stop beeping. It has done this many times now and I feel it isn’t worth the time it takes to set up. 1 star

quality of product is great!

overall. solid app. works well. blocks bad sites. only thing is it has one small weakness. if a child were to disiable cellular data for the app and turn their wifi off. the app doesnt work but the phone is still usable. a bug fix would be to warn if a child accesses the settings app. overall great work and keep going!

-norton user
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irritating issue

Every time when my apps unblock they are all disorganised

Horrible

Honestly my child has been begging me to open it cause it wont let her open WhatsApp to text her friends even when i make sure to only open WhatsApp

Doesn’t work on iOS 26

Straight up it doesn’t work correctly if you want audit your children’s websites without getting in their way. There are three levels: block, warn and monitor. Even if you choose monitor, if will both block and warn. Even if you specifically allow the website and all associated categories, it will still block and warn. Yes, I resynced the app multiple times. I had the same issue across multiple children on multiple devices. I’m done trying to fix it and uninstalling it.
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It’s works

This app is really great at blocking apps but the feeling that your parents can see everything you do is just, you know.

0

Desde meu pai colocou este aplicativo eu não consigo mais entrar em jogos como clash royale,brawl stars e só consigo ficar segundos no roblox e fica espanando mensagem de site bloqueado.E não consigo apagar apps é uma bosta

Bad

It glitches

Nem devia estar na AppStore

Um aplicativo de monitoramento que não monitora aplicativos

Complexo de configurar, trava o celular da criança

Não perca seu tempo

ABSOLUTELY UNUSABLE - Destroys my schoolwork!!

This is genuinely the worst app ever created. It is basically a virus that my parents paid for. It doesn't just 'monitor' my phone—it literally bricks it.
I’m 15, yet I can’t even use the CAMERA or NOTES app? How am I supposed to take photos of my homework or study my own thoughts? And the curfew is a joke. At 6:00 PM, my entire iPhone basically dies. I can’t access Google Classroom or Gmail to turn in my assignments, so now I’m getting points taken off because of a stupid filter.
Speaking of the filter—it is completely broken. It flagged Google Sheets as 'dangerous.' How is a spreadsheet dangerous?? I have to ask for permission for every single click, which makes doing a 10-minute research project take three hours.
I have like 10 apps left on my screen because this app hid everything else. It’s not 'protecting' me, it’s just making me fail my classes. If you want to actually use your device for school, STAY AWAY FROM THIS APP. 0/10.
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.

Me and my family personally don’t recommend using this app. It can make your phone run slower at times and it’s just not the best app out there.

Not working

It doesn’t work, waste of time just a useless app. Delete it now.

謎仕様

親に入れてみようと言われ自分のiPhoneに入れてみたことがあるのですが、制限時間になってアプリが使えなくなった翌朝、制限解除されると、アプリがフォルダから全部出てごちゃごちゃな状態になっていました。これはどうにかならないんでしょうか?

IOS26

Since upgrading to IOS this app doesn’t work with instant lock . It worked before I upgraded and still does on IOS18 , we need a fix for this

Doesn’t work with iOS 26

My son updated to iOS 26 and now my favorite feature the instant lock doesn’t work. Now I have had to go old school and confiscate his phone.

あんしんフィルターくらいゴミすぎる

1.とても使いづらい
Googleはあるけど結局は22:00に消えるからそれ以降調べることができない。

改善点→親に頼んでGoogleをアプリとして追加してもらうしかない()

2.機能制限が多い
安全・健全なサイトが見れない。22:00にLINEも画面上から消えるからそれ以降の連絡が一切とれないのがきつい。

改善点→こんな雑な機能制限はやめて、なんならこのアプリ消した方がいい。

こう考えるとAppleが全てのデバイスに標準で搭載してるスクリーンタイムがいかに素晴らしい機能かがよくわかる。あんしんフィルターやノートンファミリーにあるゴミアプリと呼ばれる原因がスクリーンタイムだったら一つもないんだから。
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Absolutely useless

Either too restrictive so it will block everything or allows everything.

Also sends a notification to my watch at 1am to wake me up and tell me my kids HAVENT logged any activity on their devices- thanks for the pointless update.

Doesn’t update in real time. Really hard to unblock specific sites or work out what category a site/app falls under. Eg school Microsoft login was painful to allow child to access and use.
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From a kid using this app

This app just has so many flaws, parents, don’t get it, it blocks you from using websites that aren’t even restricted and it says that you have gone onto like Facebook and TikTok whenever you haven’t even, don’t get this app, it’s so bad