Norton Family Parental Control User Reviews

Name: Norton Family Parental Control
Rating: 3.9 (1272 reviews)

Norton Family Parental Control

Gen Digital Inc.

🔧 Utilities

🌟 Lifestyle

Customer Experience

Positive experience26.2% of reviews

Neutral9.5% of reviews

Negative experience64.4% of reviews

~ Based on 455 written reviews from the US App Store.

What users say

Summarized from real user reviews of Norton Family Parental Control. Based on 1.3K reviews and a 3.9/5 average, it highlights the 4 positives and 6 negatives reviewers mention most about this Utilities app.

Positive things

🚀Useful for enforcing screen time rules
🔒Helps monitor and track partner's activities
👍Simple and useful
🔒Provides security and peace of mind

Negative things

🐛Unreliable, glitchy, and buggy
👎Difficult to configure and use
🔓Children can easily bypass or disable the app
👎Deletes apps and disrupts device functionality
🔍Inaccurate location tracking and activity reporting
👎Lacks key features like per-app time limits

Is Norton Family Parental Control Safe?

Norton Family Parental Control appears mostly safe based on user ratings. AppsHunter Safety Score for Norton Family Parental Control is 78/100.

This assessment is based on 1,272 user ratings, with an App Store average of 3.9/5.

Safety Analysis

70.8% of ratings point to a safe experience

4.6% of ratings suggest some concerns

24.5% of ratings point to a risky experience

~ Based on 1,272 App Store ratings for Norton Family Parental Control.

Is Norton Family Parental Control Legit?

Norton Family Parental Control appears to be a legitimate app. AppsHunter Legitimacy Score for Norton Family Parental Control is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Horrible and problematic

My phone broke so my daughter could not access her laptop or her phone for weeks, completely desired her school work and friends. They should make a easier way to turn of via the kids phone

Horriddd

4 days ago

i hate it

well i use it it has screen time at the end of the day and well yeah a specific timing but it doesn’t have ben allow me to on add at least more minute now i have lost a lot of achievement because of that one minute disability

Yukta 123

a month ago

Doesn’t take me to the Monitoring portal

This app contains to try to force me to set up another child rather than allowing me to monitor the activity of the children that are already registered in the app. Why would that work flow even be in the parental app. Always have to fight my way through the online portal rather than using this app wish they would fix it so we would just work.

theitguyreview

2 months ago

Bug

O app foi instalado no celular do meu filho, porém meu filho conseguiu burlar o app nos apps que deixei bloqueado, (como ele faz?) ele abre e fecha rapidamente o app bloqueado, até o app abrir e ele poder usar, então essa é a falha ou bug que meu filho achou pra burlar a segurança do seu app!!!

Bug segurança

3 months ago

Response from developer

Olá, obrigado pelo seu feedback. Esse não é o comportamento esperado e entendemos a sua preocupação com os apps bloqueados. Para análise detalhada desse caso no iPhone do seu filho, acesse support.norton.com e fale com a equipe de suporte. *Norton

Terrible app

Doesn’t work. The child is able to access PC outside curfew hours. And the Norton app gives wrong info about time spent on screen. Sort out your basic gestures at least guys.

Timusathem

3 months ago

Nie polecam

Żałuje wydanych pieniędzy na ten system. Nie da się wielu rzeczy zrobić. Najgorsza jest ta aplikacja w której zmiany dokonane często nie są widoczne w komputerach dzieci. Nie da się poprostu dodać godziny czasu. Trzeba zmienić reguły domu i pamiętać o tym aby to cofnąć. Totalne nieporozumienie ten system. Ktoś zupełnie nie rozumie po co to tworzy. Kolejna rzecz, to już sam Norton Family, w którym nie można wyłączyć np głupich ostrzeżeń o tym że skończy się zara czas. Wyrzuca to dziecko gry do pulpitu i denerwuje bardziej niż jakby po prostu po czasie się wyłączył komputer. Zaluje pieniędzy które na to poszły w nadzieji ze ten system jest tego wart. Nie chciałbym tego systemu nawet za darmo. Niedopracowany produkt tworzony bez pomysłu.

AdamStaszk

3 months ago

Not at all user friendly for normal parent

Need very technical strong user to setup and change settings.

owais23

4 months ago

Response from developer

Hi, thank you for your feedback, and we’re sorry the setup and settings experience has been difficult. We’d like to learn more and help make this easier for you. Please contact us at https://support.norton.com/sp/en/us/home/current/contact or send us a message at https://m.me/norton so our team can assist you directly.

Muy funcional

Funciona muy bien para controlar los tiempos y acceso web.

Cherlerle20

4 months ago

Norton family

This app is very good.

HongPhucBui

4 months ago

Bardzo niedopracowana

Jako aplikacja na telefon, to jest po prostu pomyłka. I ne dotyczy to wyłącznie Family, ale i całej reszty pakietu Norton. Sama aplikacja nie wiadomo właściwie po co jest - pomijając fakt, że nie pamięta danych logowania, za każdym razem urządzenie trzeba dodawać do zaufanych, to jeszcze, po przebrnięciu procesu logowania - login/hasło -> kod weryfikacyjny -> drugi kod weryfikacyjny 2FA, zostajemy przkierowani do przeglądarki, gdzie cały proces logowania trzeba powtarzać. I to się nie zmienia od lat. Nie będę przedłużał już więcej licencji na Nortona, bo to porażka jest.

BigMadOwl

5 months ago

Okay

Could do with knowing what’s been accessed more easily.

ticotunes

5 months ago

Ruim

Dá pra burlar pelo safari facilmente

Shaolin matador de porco62

6 months ago

Response from developer

Olá. Entendemos sua preocupação sobre contornar a supervisão pelo Safari. Verifique se as permissões necessárias e as configurações de supervisão do dispositivo da criança estão ativadas, além de manter o app atualizado. Se continuar, acesse support.norton.com para ajuda específica. *Norton

Constant Problems

It flags websites that are safe, flags websites my kids aren’t actively using, blocks access to websites they need for school. Currently kid is locked out from a website for submitting a discussion post and I went to check and Norton says he’s not even being monitored. Other apps to a better job with less frustration.

moonstrung1

6 months ago

Fehlerbehaftet

Die App fragt immer wieder neue Kinder hinzuzufügen obwohl meine Kinder schon aufgeführt sind. Ich komme an diese Aufforderung nicht vorbei. Die App ist somit nicht brauchbar. (Apple IOS 26)

RoryK_NL

6 months ago

Greg

The app is not functioning properly. It still cannot connect to my child's device and displays "offline" on the main screen, even though my child's device has a good connection to Family VPN. I had to manually change the VPN settings on my child's device again for it to acquire new permissions.
The app also incorrectly displays the number of approved categories, where there are more than the counter shows when you enter the selection.

gregtec55

6 months ago

Bad user experience

My child requested for allowing websites and that doesn’t get affect even though I add it to allow list . It’s frustrating especially while his class is about to start and needs this access.

rthikiaey

7 months ago

全てが分かりにくい

タイトルの通り
有料なのにクソアプリ

たたたたたたたぁ

7 months ago

Response from developer

この度はノートン製品をご利用頂き誠にありがとうございます。またノートン製品に関しましてご満足いただけるサービスをご提供できず、申し訳ございません。大変お手数ではございますが、問題の詳細、OSバージョン、製品バージョンとあわせてTwitter@NortonSupportまでご連絡いただければ幸いです。調査させていただきますので、どうぞよろしくお願いいたします。

Nefunkcni

Naprosto nefunkcni, telefony nastaveny, funkcni, presto hlasi ze na telefonu ditete neprobiha absolutne zadna aktivita.

velikej vlk

7 months ago

Doesn’t work on iOS 26

Straight up it doesn’t work correctly if you want audit your children’s websites without getting in their way. There are three levels: block, warn and monitor. Even if you choose monitor, if will both block and warn. Even if you specifically allow the website and all associated categories, it will still block and warn. Yes, I resynced the app multiple times. I had the same issue across multiple children on multiple devices. I’m done trying to fix it and uninstalling it.

InitialT

7 months ago

Response from developer

We’re sorry to hear you're experiencing inconsistencies with the app, especially with web supervision. This is certainly not the experience we want for you. Please make sure your app is updated to the latest version and check if the custom settings are correctly saved. If the issue continues, please contact Norton support or forum so we can help resolve the problem. Norton Support: https://support.norton.com/sp/en/us/home/current/contact Forum: https://community.norton.com/c/norton-family-parental-control/2013 Thanks, Norton

Caught my cheating spouse I truly appreciate

This is a very good app. I have never seen a more reliable private investigator like( hackspymaster @ Gmailcom.,, His service is very effective and resourceful with his help I was able to remotely access my partner's cellphone and the activities in it, l was monitoring him and he didn't even know about it because the service was remote in nature and totally untraceable, with a shot time I was able to catch him red handed cheating on me, thanks to Micheal for helping me to uncover the truth.

Alan Jayden ✨