Still Not working
Vpn won’t connect since the last update and using the latest ios.
Re-installed; issue resolved
Re-installed; issue resolved
Not connecting to server
I have internet access - Norton keeps switching from connected to unable to connect.
Not working
Vpn won’t connect since the last update and using the latest ios.
Not for TVOS
Fine for iPhone.. the AppleTV versions sucks. You cannot select specific servers in regions, awful af. Seriously, wt actual f?!
Usually works
Usually works, but uninstalling and reinstalling is sometimes needed to fix problems.
UPDATE—Why is this now unstable for IPhone IOS 26.6?
I see many reviews where people are having problems with the VPN app, especially over the last week to 10 days. Same for me. I see the recommendation was to delete and reload the apps. I did that too. I also reset my network settings. No change. I’m now forced to manually flip on/off airplane mode every so often to refresh to at least get a connection. No issue accessing the internet with the VPN off. I’ve also removed any addl VPN profiles in settings. It’s only runs on Mimic. I noticed this also around the same time as when TMobile had their crash on 7/27. I never had issues before. Is this a bug that will be addressed in the short term for newer iPhones? It happens on private wifi +cell. Help!
UPDATE: This seems to be fixed now. For quite some time now, I had both 360 and Norton VPN on my phone with the VPN connecting through the VPN app. It was always set up that way. Once I deleted the Norton VPN app and ran my VPN through 360, the problem stopped. I also didn’t have to continue signing in through 360. Everything was stable. Anyone who has multiple
Norton apps on their device might want to look at this if they’re having instability and connectivity issues. I’m changing my rating to a 4 but it wd have been helpful if Norton was able to diagnose this within their apps instead of the user.
UPDATE: This seems to be fixed now. For quite some time now, I had both 360 and Norton VPN on my phone with the VPN connecting through the VPN app. It was always set up that way. Once I deleted the Norton VPN app and ran my VPN through 360, the problem stopped. I also didn’t have to continue signing in through 360. Everything was stable. Anyone who has multiple
Norton apps on their device might want to look at this if they’re having instability and connectivity issues. I’m changing my rating to a 4 but it wd have been helpful if Norton was able to diagnose this within their apps instead of the user.
Show more
Not as good as the free ones
I’ve paid for a 12 month subscription and it continually has connection issues. The Proton VPN with a free account works fine.
VPN not that good
I have been on several trips in Asia with Norton VPN and the phone locks up or stops working and connections are very hard to establish. I constantly had to turn it off to get the phone to work properly. I don't have issues with the other Norton tools. My only other gripe is that Norton has too many products for which they want extra money for even though I purchased the top line suite. In my opinion the suite should include all products. They make it a bit confusing in my opinion.
Show more
Can’t login
Again, why does this app continue to not work! Update, reinstall, login, reset…it’s ridiculous from a company that’s supposed to protect you.
Version 4.2 suboptimal
This new release has a bug, the VPN IP address stays anchored in one place, you may want to switch to another location and the app tells you it did but the IP address stays the same. Now, the VPN option disappeared from the app, I had to delete it and reinstall it, just to turn the VPN off.
Fix the bug!
Fix the bug!
Show more
VPN BUG
The update has not fixed the bug. Can’t sign in. Message saying something has gone wrong please try later. Everytime you tap on the APP it shuts the app down.
DO NOT BUY
This app never works. When it does, it throttles your speeds by an insane margin. Genuine waste of money. It can never seem to connect and you have to fiddle around with different settings to get an unstable connection. Clearly a horrible product run by people who weaponise incompetence.
Very unhappy
App keeps crashing, I keep having to log in, and it’s constantly telling me I don’t have internet connection when I absolutely have it!
The more you fix the more you break
This latest update changed the entire interface. You can no longer get to the VPN. The whole point of the app.
Not Working
24 hours with problem …
Terrible
Terrible app doesn’t work
Can’t log in after update
After last week’s update, the app logged me out and I can’t get back in. I have deleted the app and reinstalled more than several times. Getting and entering the six digit security code has been hit or miss. If I am able to enter the code and tap “continue”, all I get is a spinning circle.
Online help is totally useless.
Online help is totally useless.
Show more
Horrible App
Had to log in several times today - I intend to cancel this and Norton 360 - had to log in 3 times today on Android phone. Not worth the aggravation
VPN is always on and can’t select region.
VPN is always on and can’t select region.
Google tv
Despite Norton saying the latest version works on Google tv I can confirm it doesn’t.
