Norton VPN User Reviews

Customer Experience

Positive experience46.4% of reviews
Neutral9.9% of reviews
Negative experience43.8% of reviews

~ Based on 921 written reviews from the US App Store.

What users say

Is Norton VPN Safe?

Norton VPN – Fast & Secure appears safe based on user ratings. AppsHunter Safety Score for Norton VPN is 89/100.

This assessment is based on 120,753 user ratings, with an App Store average of 4.4/5.

Safety Analysis

86.4% of ratings point to a safe experience
4.0% of ratings suggest some concerns
9.7% of ratings point to a risky experience

~ Based on 111,107 App Store ratings for Norton VPN.

Is Norton VPN Legit?

Norton VPN – Fast & Secure appears to be a legitimate app. AppsHunter Legitimacy Score for Norton VPN is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Google tv

Despite Norton saying the latest version works on Google tv I can confirm it doesn’t.

App no longer working

Not able to sign in when pressing redeem subscription. App is completely unusable as such. Very disappointing as used to work previously.

DO NOT BUY - doesn’t work on iOS after update!!

24 July 2026 - spoke to techrep that after update it doesn’t connect at all or log me in. They basically said it was bc on their end things merged to N360 and I had to renew subscription. I paid for yearly subscription was & I can’t use!! I will NOT renew/use their products again after years of being a customer. Would not even partially refund my yearly VPN I paid for that I can’t use bc of their update. I would give negative stars if possible.
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App broken…

Paid for 12 months of this and now the app is broken, can’t sign in, can’t connect, been like this for a couple of days, useless at present

useless

updated my app and now it refuses to connect, followed advice given and deleted app to redownload and now I can’t even login? just literally non functional

It’s getting better

I would like to have the option to refresh every ten seconds and also hop locations every ten seconds and this app will be flawless

Worked for a few days

It worked well for a few days then it broke.

List of complaints:

It would switch to Argentina all the time regardless of what location I chose.

No protection using Wi-Fi

No protection with Adblockers bc Norton claim some are needed for websites to work but that is clearly how you are tracked.

No auto connect available on premium plan.

Stopped working after canceling auto subscription renewal due to unsatisfied with poor performance.
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Terrible support

Works great until it doesn’t then good luck getting any help
Update: They want me to upload to the same website that couldn’t help me before. I’m done with this terrible company. They can contact me directly if they want my business again. I forfeited a month of service before renewal just to be rid of them.
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Love ir

5

Terrible support

Works great until it doesn’t then good luck getting any help

I like it but app is not working

App not working after newest update.

Waste of money

Don’t get what is says it provides, much like Tinder, you must pay to play at every turn… felt unsafe in the interwebs.

Ruins every app

Wanted this to work, but every app is delayed or doesn’t work at all when enabled. You’d think you could simply turn it on and off as needed, BUT YOU CANT!! Every time I turn it off (in both iPhone settings and the Norton app) it immediately turns itself back on. Had to delete it to use my phone again.
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Terrible app

Can’t wait for subscription to end. It’s screwed up every device I have. Inconsistent, can never never recognize the internet. It has made my life traveling a living nightmare with no access to the internet. I must keep it turned off at all times. What’s the point

10/10

amazing support team. fast and helpful.

Awful

Can’t setup VPN setting - error message - had this a while & truly awful..

Head scratcher

So you get Norton VPN to protect you but yet by their default, all the security things are turned off? If I didn’t want the security, then I wouldn’t pay the money and I wouldn’t deal with the frustrations of downloading the program. Why does everything set default to OFF?

Norton VPN

Unreliable. Turns itself off frequently and can be difficult to turn back on. Often websites won’t allow access because the vpn is using servers in other countries

worst app of all time

genuinely the worst app i've ever used. the vpn features are almost solid but the app usage is atrocious. random disconnects, reconnects, and sometimes just fully stops working.

La gran estafa

No es gratis te cobran 129.00 al ano nada es gratis hasta ahora