Feedback
Response from developer
Thank you for your feedback. We are very sorry to hear that you are experiencing the app logging you out in this way. We will raise this with the development team and investigate straight away.
Cannot access the sight
Response from developer
Thanks for your feedback - We're very sorry to hear that you have experienced problems accessing your subscription. If you can please contact us at nq-digital.subs@newsquest.co.uk with details of the problem, we will do our best to get this resolved for you.
Sport
Response from developer
We are sorry that to hear you've had a bad experience with our app. This is an error we are aware of and a fix will be implemented soon. Thank you and kind regards.
No access
Response from developer
We're sorry to hear that you have experienced problems reading the paper within the app. Unfortunately we experienced a temporary glitch with the Editions section of the app earlier this week, which has now been resolved. If you can please uninstall and reinstall the app, you should then be able to read the paper again with no further problems. Please accept our apologies for the inconvenience caused.
App closing
Response from developer
Hi, thanks for your feedback. We have identified the cause of the problem you have experienced and are implementing a fix to resolve this. The problem has only affected certain versions of iOS and is linked to updates to our website to meet GDPR requirements. Our apologies for the inconvenience this has caused.
Keeps crashing!
Response from developer
Hi, thanks for your feedback. We have identified the cause of the problem you have experienced and are implementing a fix to resolve this. The problem has only affected certain versions of iOS and is linked to updates to our website to meet GDPR requirements. Our apologies for the inconvenience this has caused.
