Poor customer support.
I have been trying to contact customer support multiple time and in multiple ways. Unfortunately I haven’t received a response. I will not renew my subscription. I have an easy but important question to ask.
Response from developer
Hi! I’m so sorry about that. Unfortunately, we haven’t received any of your messages. It might be some issues on the inbox side. Could you please send your question to support@unit.app? We’d be happy to help and hopefully earn a better review.
Awesome! Except…
I think Unit is a very unique note taking tool, and it is by far one of my favourite note apps. All its features are useful in its own ways, and that makes it a great note taking app. There’s only one thing I have as an issue so far, that being it’s only available for iPhone and iPad. This is annoying for me because I have to use other note taking apps instead. Even if there was just an online editor I would be happy with that. If there is an online editor that I don’t know about, please tell me! Other than that, great app. Unit 2.0 is a great update, which makes me happy. Unit also seems like a very professional app since I have barely encountered any issues.
Also, what happened to the trello board with the roadmap?
Also, what happened to the trello board with the roadmap?
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I love this App
I’ve tried and failed to use various To Do and note-taking apps before. This one works. The nested “units” are simple to use and have managed to keep me organized where no app, physical notebook, spreadsheet or any other product has before. It’s also very simple to rearrange existing “units” so I can easily move old units into an archive to keep my current units in view.
My only complaints are: (1) there’s no textbox feature, so if I need to include several sentences on a particular item, they end up being separate units on double-spaced lines. And (2) I can’t copy and paste several lines all at once, e.g., if I want to copy some information to or from an email or a Word doc etc.
After about a year of use I finally ran out of space on the free version. I updated without hesitation.
My only complaints are: (1) there’s no textbox feature, so if I need to include several sentences on a particular item, they end up being separate units on double-spaced lines. And (2) I can’t copy and paste several lines all at once, e.g., if I want to copy some information to or from an email or a Word doc etc.
After about a year of use I finally ran out of space on the free version. I updated without hesitation.
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Terrible
Disorganized and purely designed.
Amazing
I was using the normal notes app on iphone and I was thinking “ shi, I want to put notes in notes” so I looked for a notes app that would let me do that and this app does literally exactly that, and more stuff I didn’t even consider. It’s so clutch i’m so grateful I found this
Response from developer
Thanks a lot for your feedback! We're working on improving the app and adding new features. Let us know if you have any suggestions or feedback to share.
