Terrible app
Keeps signing out. Cannot view scheduled doctor appointments. You cannot recover the ongoing customer support chat window if minimised. Not a single feature designed neatly.
Hassle free claim process.
I’ve had a very smooth and hassle-free experience using the Nova Benefits portal. The platform is user-friendly, well-organized, and makes it easy to access all insurance and benefits-related information in one place. Submitting claims and tracking their status is straightforward, and the updates are timely and transparent.
What I appreciate the most is the quick customer support response and clear communication. The team is helpful and resolves queries efficiently without unnecessary delays.
Overall, Nova Benefits has made managing employee benefits simple and stress-free. Highly recommended for organizations looking for a reliable and efficient benefits management platform.
What I appreciate the most is the quick customer support response and clear communication. The team is helpful and resolves queries efficiently without unnecessary delays.
Overall, Nova Benefits has made managing employee benefits simple and stress-free. Highly recommended for organizations looking for a reliable and efficient benefits management platform.
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Review
Prompt response and no delay in reimbursement of the claim
The process is so smooth
Thank you
The process is so smooth
Thank you
Poor Support
Guys, don’t go with the fraud they are doing first they claimed that they will settle the bill in 30days after raising this on twitter they finally replied me but asking for more documents handling of the complaint is pathetic
Good app
The claim process is hassle free and smooth
Smooth claim experience
I had created claim through this app. I did uploading of documents through website since it is convenient. And I had followed up the claim through app. It was very easy and got claim amount quickly.
User experience
The app is easy to use and the claim filing process is hassle free.
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User friendly app!!!!
Good experience
This app helps me to know the insurance benefits and helped me in claims process of my medical emergency
Nice
Very helpful. Also Vivek Kumar helped me to get my cashless claim through this within 30 minutes of my diacharge.
Good app
I personally feel this is very good app and staff is very helpful anytime got claim amount with in 3 HR very fast and cashless service ..tq Shajad Alam for your support …
Prompt and Helpful
Nova team was proactive, prompt, and responsive during my recent medical claim. Special kudos to Sita Thapa for her support.
App is not working after update
The update screen is still showing on the top of the app after update to new version.Hire some good quality engineer
Good list of hospitals in the claims section
The network hospital list in the claims section is really helpful. I can even find my e-card right on the app and that makes cashless claims are pretty simple ✨
Amazing app
I had downloaded this app as a recommendation from a friend. And it’s been really helpful ever since. All the information shared is easy to comprehend.
Looking forward to attend some of the wellness sessions I have been notified through the app!
Looking forward to attend some of the wellness sessions I have been notified through the app!
Amazing experience
The app is very easy to use and the services provided are great.
Excellent
Quick and speedy resolution
Tried starting a new claim. It was pretty fast and seamless. Highly recommend!
Tried starting a new claim. It was pretty fast and seamless. Highly recommend!
Unable to proceed from the first page
I am not able to click the next or skip button on the welcome page
Response from developer
Hi Vibhu, thank you for taking the time to share feedback and bringing this to our attention. We have fixed this bug in the latest version of our app. You should be able to navigate through the app easily now. Happy to hear and improve on any other feedback that you may have for us.
Love the experience
Personally feel that the experience of the application is really good. I use this for tracking my fitness, administer the benefits provided by my company, avail wellness as well as support services.
Amazing Experience
Super supportive team and amazing experience!!
